Wyndham Alltra Playa del Carmen Adults Only All In

Beautiful resort with an exceptional staff. I truly enjoyed Mitzy during entertainment at the pool. She was personable, professional, and made the cutest anklets and bracelets. The Saturday dance off was so much fun. Thank you so much for a great time.

This was our first time at this resort, the staff is exceptional, Kathleen was top notch, she always acknowledged us and asked what she could do for us today, right from our first meeting to when we were leaving, you have to meet her. The hotel was great, a few little things, not enough elevators, only 2 for the whole resort and one was broke for our last 3 days, but there was very little wait time for the other. The food was exceptional also, we went to all 3 restaurants, I especially liked the atmosphere of the Mexican. Some of the pictures of the resort show a nice beach, but there are 2 spots with sand and loungers, 1 is off to the side of the pool, the other is at the other end of the resort (with a bar from 11am to 6pm & cabana’s that you could rent for the day) neither one have usable access to the water, but a short walk across the boardwalk and across the front of the Hilton there is a usable beach. There is a pizza bar at the pool which surprisingly was very good with lots of variety as well you could ask any of the wait staff to get food from the restaurant ( a limited menu). The coffee shop opens at 6am and the snack bar is open 24 hours, found it strange that they didn’t have bottled water at the snack bar but you could get it at the coffee shop or take from your room, there was no shortage of it. There was a show every night in the lounge or a fire show out at the pool and activities thru the day, usually around the pool. The gift shop in the hotel was not excessively over priced like other resorts we have been to. It was a very short walk to 5th avenue with miles of shops & the people are so friendly and appreciative of your business. We loved that the resort was adults only and smaller than other resorts, I think we will definitely be back.

The hotel was good. Food and beverages typical of restaurants in Mexico. Pool is ladder access only. There are very few lounges with shade, and on windy days umbrellas are not allowed. There are not enough lounges to accommodate all guests. The beach is unusable and terrible. Not at all as shown in promotional materials. The smell of decaying seaweed is so overpowering you cannot escape it. If you have an ocean view room you can’t open the door because the smell is so strong. The room we had was really nice and very comfortable. Almost all the staff were excellent (two or three exceptions). We did enjoy our stay but would not return to this resort.

Well, I can't say enough good things about this place. This was our first ever all inclusive and I'm so glad I went with it. The hotel is beautiful, with an older Spanish feel to it, that they are working everyday to keep in top condition. Our room was a Junior King Oceanview and it was so worth the additional charge. To be able to open up your curtains and see the ocean from your bed and hear the waves crashing...10/10. The staff is so wonderful and welcoming, they take great pride in their work. The pool is lovely and never crowded, we never had an issues with getting chairs at any time of the day, so don't let that discourage you. Yes, there is "no beach" but what they do have was perfect for me and my husband. We sat in a cabana and just enjoyed a beautiful day, watching and listening to the waves. I liked still being able to dip my toes in the water and watch the little fish swim around. The food for the most part was good. Buffet was a little lack luster, but I did love the amount of fresh fruit and other cold plate options they had. The a la cartes were good, LOVED Bella, Brasas was really good and the Mexican was alright, wasn't our favorite. One of our favorite spots was the Quick Delights where we would get little sandwiches, fruit and veggie cups and of course, ice cream from the Cafe! There is always something to do and the nightly entertainment is quite good, I really enjoyed the Mexican show and silent party! Overall, this was a fantastic week at a fantastic resort and we will definitely be back again.

The property was beautiful and the location was great for shopping. The environment was very calming and relaxing. I didn't like you had to pay a service fee to use room service and the Pizza Cafe closed to early,6pm, so no late night eatery besides sandwiches and fruit until 11pm. The foam party and excursion to the senote and lagoon were my favorite.