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Universal's Hard Rock Hotel

Orlando, United States
5 out of 5
Approx hotel star rating
Based on 12309 reviews

Official Description

The coolest hotel on the planet. Live like a rock star and savor the perks of rock n roll royalty with impeccable surroundings, laid-back attitude and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and amped-up recreation. Your stay here rocks even more, because you get the exclusive benefits of staying in Universal Orlando. Skip the regular lines with free Universal Express Unlimited* ride access at participating attractions in Universal Studios Florida and Universal's Islands of Adventure. Breeze into one of the Universal parks earlier than other guests with Early Park Admission**. Plus, it's a quick hop to the parks with free transportation. *Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal's Islands of Adventure. Not valid at Universal's Volcano Bay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. **Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal's Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal's Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Amenities

  • Fitness
  • Beach volleyball
  • Golf
  • Sauna
  • Steam bath
  • Hot tub
  • Pool
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Game room
  • Pub
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Airport Shuttle

Room Prices & Availability

Rooms

Quadruple Standard 2 Queen Room

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 34
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
* Some services shall be paid at the establishment
+ More
1 / 2

Quadruple Future Rock Star Suite

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 74
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Triple Deluxe King Room

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 37
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
* Some services shall be paid at the establishment
+ More

Quadruple Hard Rock Club 2 Queen Room

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 34
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Quadruple Deluxe 2 Queen Room

Bedroom : Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 46
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
* Some services shall be paid at the establishment
+ More

Quadruple Garden View 2 Queen Room

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 34
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Quadruple Pool View 2 Queen Room

Facilities

  • Room size (sqm) : 34
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Triple Hard Rock Club King Room

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 34
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Triple King Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Total number of rooms : 650
  • Number of floors (main building) : 7

Universal's Hard Rock Hotel is booked in hotel categories: Business hotels, Hotels with charm and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park* 28 USD Per unit/night
  • 24-hour reception
  • Check-in hour from 16:00:00
  • Check-out hour from 11:00:00 to 11:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Car hire
  • Valet parking
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool

Activities

  • Fitness
  • Beach volleyball*
  • Golf*

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub

Business

  • Conference room
  • Meeting room
  • Business centre

Restaurant service

  • Bar
  • Restaurant : 1
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 1
  • Outdoor heated pool : 1
  • Sun loungers
  • Parasols
  • Children playground*
  • Kids’ club
  • Game room
  • Pub
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • CD player
  • Pay movies
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
  • Carpeted floors
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Central heating
  • Individually adjustable heating
  • Safe
  • Balcony
  • Wheelchair-accessible

Tripadvisor Reviews

Tripadvisor traveller rating

12309 reviews

Traveller rating

Excellent
7369
Very good
2805
Average
1153
Poor
574
Terrible
408

Rating summary

Location4.9
Sleep Quality4.4
Rooms4.3
Service4.4
Value3.9
Cleanliness4.5

Recent Tripadvisor reviews

jpalkewicz

Dover, Delaware

Great as always!

28 Feb 2025
Updated rooms are nice. But that isn't why your would stay here. The real draw is the vibes. By vibes I mean the awesome staff, fantastic eateries, the best pool (by far) in Universal, constant music, location to parks, cleanliness....The folks at the Beach Club are over the top helpful and friendly. The Velvet Lounge (they may have changed the name) is the best for experienced, courteous, friendly and accommodating bar tenders (hope Skinny feels better). Not to mention the live music, which is fantastic. You are better off eating at one of the hotel bars/restaurants than many (if not all) of the establishments in City Walk. As usual, Hard Rock sets the bar for a fun and relaxing vacation.

Isabelle-leesveel

Grobbendonk, Antwerp Province

Best location for HHN event

31 Oct 2024
Stayed 3 nights for attending HHN. It’s very walkable to the entrance of the parks. Hotel and pool felt a lot more vibrant and busy than the portofino ( in 2018). Exellent, very clean room. Bed was super comfortable. Check in and out was easy. Pool atmosphere and bar was great. So was the breakfast brunch at the kitchen.

jaburr24

 

The waterslide was a hit for my son!

28 Feb 2025
This is my favorite hotel in Orlando. The vibe is very chill, especially at the pool. My son loved the water slide, food was reasonably priced, and pool was warm. We stayed for 1 night on the club level and the convenience of the food was totally worth it. Overall I give it 5+ rating and if you’re doing 2 days at the parks, the hotel pays for itself (free fast pass for both days)

humfour

Philadelphia, Pennsylvania

Good Choice

28 Feb 2025
I was sorry to see the reviews of guests who had construction near their room. How miserable. Having been advised that loss of water might occur, I actually showered, etc. at 6:30 AM every day. Have to admit it was a bit stressful to wonder if we'd fall victim to noise, etc. of construction, but we were lucky... Anyway - Pros: --- Easy, shaded, 10 minutes walk to parks --- EXPRESS LANE ENTRY - amazing!! --- All staff we interacted with were extremely courteous, friendly and helpful - this includes front desk (thanks, Shayan), concierge, bell stand, serving staff and excellent maid service. (We attended a large conference and entertained at the Portofino Hotel and did not have the same experience with staff there.) --- Our room, while dated, was still clean and large (two queens, garden view). Coffee maker, frig, separate vanity area, with sink), doored shower/bathroom, which also had a second sink. --- Nice pool area dining with tasty food. Great service and they do not rush you, but allow you to just sit and enjoy your food and beverages. Cons: ---- Everything - everything - is expensive. If you can - bring your own snacks, etc. Safe travels!

Z9243CK

 

Nice hotel

31 Mar 2024
We stayed here with our kids (7&11) in March 2024 for 4 nights while we went to Universal Orlando. We stayed on the Rock Royalty level. It was a nice hotel but I felt like the decor was a bit outdated. The Rock Royalty lounge was convenient and the breakfast was good. The kids loved getting cookies and milk there before bed. The pool area was great, a bit loud for my taste, but my husband and the kids loved it. I prefer quieter spaces so I took my book out by the river and it was nice. Housekeeping and turndown were great. 10/10. No issues at all. We had a view of Gringotts from our room and the kids loved to watch the flames after dark. The shuttle drops you off at the back and you have to find your way to the front. That was confusing. There was a strange scent outside Emack & Bolois that was really off-putting. If it wasn't for the outdated decor and the weird scent I would rate the hotel 5/5.

Tripadvisor Overview

The coolest hotel on the planet. Live like a star and get treated like a celebrity with impeccable surroundings, laid-back attitude and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible memorabilia and amped-up recreation featuring live music—including some famous names. Your stay here rocks even more, because you get all the exclusive theme park benefits of staying at Universal Orlando.

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment

Cards accepted

  • American Express
  • Diners Club
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return