Tusan Beach Resort

We are coming here almost every year still not getiing bored cuz always no disapointed about the hotel staff very helpfull and you can see they are working so hard and they keep smiling being nice to you almost everything is perfect thanks to all departments as we alive we would like to come again

The hotel is nice, the rooms are clean and the kitchen staff (especially Jakub) offered us delicious food, but the "Tusan Beach Resort" would be nothing without the entertainers! They made our stay special. Koko (Ahat) and Mustafa really made us have a great time, making us feel at home. Very friendly people and they are the ones who made Kuşadası unforgettable. We will only go back if they are there too.

Sorry, it's a shocker. The good bit, it has a small but lovely private beach. Now the rest. At best this is a 3 star hotel. The staff are not interested' you have to beg to get service. The food is buffet style for breakfast and dinner at best the poor selection of hot food is tepid. great selection of tomato's and cucumbers if that's your thing. Our room had a sea view and a view over the dining hall roof that was falling apart. The strangest thing however was our king-size bed had a double duvet cover, we spent all night fighting over the cover. There is nothing else near this hotel so you are captive.

Room (Family Room) : spacey, required some renewal, good Wifi connectivity (free of charge), fournitures sometimes heavily used, musty odor/smell, daily cleaning, good job from the roommate's staff, light mold in the dush room/black, bathroom fittings not more in a good state, tea/hot water facilities available, no free minibar Restaurant/Food : good choice, no icecream at lunch or dinner, lukewarm food, plates not heated, waiters/waitresses pay a lot attention and do a good and stress job, no "simmit". Unfortunately, I got a stomach flu maybe due to inadequate temperature of food. Bar/Daily buffets : no fresh fruits, no iced tea, bar always opened, free icecream only in the late afternoon in one of the pool bar. Disco Bar : not open, NO FREE CONSUMPTION (okay if you take in account "international in all rules" but for the 5* Star Hotel in Turkey !!) Guests Relation : available, middle helpful, not rude but not very super friendly Animation : not much offer due to October business, daily night animation (only a few times of quality, most was "home made") Reception : pay attention, little language misinterpretation, if issues : reasonable delays of solving them/sometimes you have to ask twice Ice for drinks weren't not cooled Some waiters put a bit too much alcool in prepared cocktails Some little concerns about food safety (for the first time in Turkey, it was my nineth visit and second in Izmir District) My own case was reported to the Guest Relation Manager (she took note).

This was our 5th time here ( last here in 2021) and I must say they have really stepped up! My last visit the hotel and room were a little neglected, but I was so happy to see that the hotel and rooms were clean and lovely. Positives Staff, all friendly Food, fresh and loads to choose from Room cleaned daily Outside bar has more cocktail options and table Service ( which I never had before when visiting) WIFI was a lot better then my last visit Air con was a life saver Negatives The only thing I noticed ( my own personal issue) is that the shower head was very old and built up with grime , which can’t be helped as it happens every where, was just a shock as the bathroom and room were clean and lovely. The shop which sells drinks and crips etc ( which isn’t controlled by the hotel ) had a lot of soft drink cans out of date ( by a few months ) and the man in the shop didn’t seem to care Over all , a great hotel , lovely area, great for family’s and couples. I will always have love for this hotel !