Can't say we had the best time at the Titanic, we have multiple room changes on the 1st night, then we got a room we liked but bathrooms are dated, for 5 Star id expect everything to be exceptional but bathrooms let it down Some staff are nice, some are horrible, some were helpful some not. Food was good. Drinks were good. Entertainment was terrible and in the downstairs bar you couldn't get a seat. Kids club was very good but out little boy was a bit small for some of the activities. Jet2 Rep Haf? I think his name was couldn't do enough for the guests, he was a lovely guy. The hotels needs to communicate better with guests when things are closing, so one day your at the bar, the next it's packed away, one day your on the beach sitting on a lounger the next day the lounger was removed, one day we got up for breakfast and they'd changed the time the dining room closed mad we missed it, not fun when in holiday with a baby and nothing around the hotel to go and eat, As nice as the hotel was we just can't put our finger on what we didn't like about the place, we both didn't enjoy our stay and we are well travelled and have an idea of what to expect, I felt the days were boring not much to do for adults. Would stay somewhere else if we were to return