It pains be to write this review because the staff at the resort itself are lovely, but the resort management is horrendous and we are out $10,000+ because of their negligence. This resort offers better prices than other resorts because it is SO FAR AWAY. You need to take an actual domestic flight (Maldivian Airlines), not a sea plane or high speed boat like the other resorts. This means that you are at the mercy of the tiny airline's delays, cancelations, and other issues. The hotel books the flights for you (you have to pay) and you have no control over the schedule or anything. They booked our return flight to Male way too close to our international return flight. That flight got so delayed that we missed our international flight. The hotel representatives handled this in the worst way possible. They initially said they would help us with rebooking and costs incurred, but once we got to Male they said that could not help us in any way. They made us no-shows for our international flight, which meant we couldn't get the money/credit for it, despite it not being our fault. They had reps at the Male airport and had our passport information and knew our flight was delayed, yet, they weren't competent enough to speak to our international airline and make sure they knew we were NOT voluntary no-shows. They cherry on top is that we later learned our international flight was also delayed and we could have made it on the flight if we had gone straight to the ticketing counter. However, the hotel representative told us we missed it, there was nothing we could do, and to go wait in a lounge while they helped us (no help was given). We are still waiting to hear back from them and I will provide an update if so, but so far, they have not taken any accountability. We live in the US so getting home from the Maldives is not easy, so to have been left stranded there with no way home was horrifying. We ultimately found new flights, but very expensive and out of the way. This was entirely their fault, I would have never booked a domestic flight connecting to an international flight so close, yet they did not allow me to pick the time. They had our international flight information from the time we made the reservation more than six months in advance. Besides the awful and dangerous return experience, our arrival was also unpleasant. Again, they had our flight information for months. Yet, they booked us on the domestic flight from Male to the resort to be six hours after we arrived. There is nothing to do at or near the Male airport, so we just had to wait six hours and waste an entire day. We got to the resort at night. The domestic flight is on a small, very old and uncomfortable plane. You can't even fit a regular sized backpack in the overhead bin to give you perspective. Like I said, the staff that work day-to-day operations at the resort itself are kind and helpful. They took good care of us during the heavy heavy rain and winds that we encountered for most of our stay. They resort is beautiful and spread across two private islands. However, it was not worth the awful travel experience there and back. I hope to hear from them and receive some sort of compensation for their negligence because it is still hard to wrap our minds around how much money, time, and wellbeing we lost as a result of their choices.