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The Fives Beach All Senses Inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 18072 reviews

1 / 54

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Official Description

This recently constructed, family-friendly beach apartment hotel is ideal for families and groups of friends that are looking for independent living away from the constraints of the standard venues. It is perfectly located in Playa del Carmen on the Riviera Maya. Guests can experience first-hand the charming restaurants, shops, bars, nightspots and attractions of central Playa del Carmen, which can be reached for less than a 10 minute drive. The establishment offers spacious suites which are decorated with great attention to detail and style, and come with all the amenities needed for a comfortable stay. When it comes to relaxing, guests will be spoiled for choice, as they can have their pick between the 3 outdoor swimming pools or why not just unwind in the hot tub. If some pampering is needed, a massages or a spa treatment may do.

Amenities

  • Aqua fit
  • Table tennis
  • Fitness
  • Archery
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Golf
  • Tennis
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool

Room Prices & Availability

Rooms

1 / 3

Quadruple Quadruple Two Bedroom Resort Residence

Bedroom 2: Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Kitchen
  • Balcony
  • Shower
  • Wheelchair-accessible
  • Ironing set
  • Safe
  • Minibar
  • Smoke detector
  • Number of bedrooms : 2
  • Pay movies
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Suite Three Bedroom Resort Residence

Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Bedroom 3: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Kitchen
  • Living room : 1
  • Bathrobes
  • Balcony
  • Cot on demand
  • Wheelchair-accessible
  • Internet access
  • Number of bedrooms : 3
  • Room size (sqm) : 144
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 2

Single Single Deluxe

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Kitchen
  • Tea and coffee making facilities
  • Bathrobes
  • Cot on demand
  • Housekeeping
  • Ironing set
  • Make-up mirror
  • Alarm clock
  • Individually adjustable air conditioning
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Suite Three Bedroom Penthouse Resort Residence

Living room : Sofa bed (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Bedroom 3: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Balcony
  • Wheelchair-accessible
  • Internet access
  • Room size (sqm) : 147
  • Living room : 1
  • Wi-fi
  • Number of bedrooms : 3
  • Bathrobes
  • Cot on demand
  • Kitchen
* Some services shall be paid at the establishment
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1 / 5

Suite Suite Three Bedroom Penthouse Resort Residence

Living room : Sofa bed (1 unit)
Bedroom 3: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 147
  • Kitchen
  • Living room : 1
  • Wi-fi
  • Balcony
  • Number of bedrooms : 3
  • Bathrobes
  • Internet access
  • Wheelchair-accessible
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Suite One Bedroom Resort Residence Single

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Microwave
  • Direct dial telephone
  • TV
  • Cable TV
  • Bluetooth speaker
  • Minibar
  • Room size (sqm) : 104
  • Satellite TV
  • Hairdryer
* Some services shall be paid at the establishment
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1 / 3

Suite Suite One Bedroom Penthouse Resort Residence Sgl

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
  • Disability-friendly bathroom
  • Wi-fi
  • Kitchen
  • Tea and coffee making facilities
  • Bathrobes
  • Alarm clock
  • Make-up mirror
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Suite Two Bedroom Penthouse Resort Residence 5

Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Cot on demand
  • Bathrobes
  • Number of bedrooms : 2
  • Wi-fi
  • Kitchen
  • Room size (sqm) : 119
  • Internet access
  • Wheelchair-accessible
  • Balcony
  • Living room : 1
* Some services shall be paid at the establishment
+ More
1 / 10

Suite Suite One Bedroom Penthouse Resort Residence

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Wheelchair-accessible
  • Shower
  • Minibar
  • Satellite TV
  • Hairdryer
  • Pay movies
  • Smoke detector
  • Living room : 1
  • Fan
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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1 / 5

Suite Suite Three Bedroom Resort Residence

Living room : Sofa bed (1 unit)
Bedroom 3: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Kitchen
  • Balcony
  • Wheelchair-accessible
  • Internet access
  • Room size (sqm) : 144
  • Wi-fi
  • Number of bedrooms : 3
  • Bathrobes
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 6

Double Double Deluxe

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Wheelchair-accessible
  • Kitchen
  • Shower
  • Fan
  • Minibar
  • Ironing set
  • Bathrobes
  • Hairdryer
  • Wi-fi
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Suite One Bedroom Swim-Up Resort Residence

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Kitchen
  • Tea and coffee making facilities
  • Bathrobes
  • Cot on demand
  • Housekeeping
  • Ironing set
  • Wake-up service
  • Alarm clock
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Suite One Bedroom Penthouse Resort Residence

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Kitchen
  • Balcony
  • Wheelchair-accessible
  • Internet access
  • Room size (sqm) : 101
  • Wi-fi
  • Number of bedrooms : 1
  • Bathrobes
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Suite One Bedroom Resort Residence

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Internet access
  • Smoke detector
  • Shower
  • Terrace
  • Satellite TV
  • Hairdryer
  • Living room : 1
  • Pay movies
  • Fan
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Suite One Bedroom Resort Residence

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Bathrobes
  • Number of bedrooms : 1
  • Wi-fi
  • Living room : 1
  • Room size (sqm) : 66
  • Internet access
  • Wheelchair-accessible
  • Balcony
  • Kitchen
* Some services shall be paid at the establishment
+ More
1 / 6

Quadruple Capacity 5 Two Bedroom Resort Residence

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Wheelchair-accessible
  • Balcony
  • Cot on demand
  • Bathrobes
  • Kitchen
  • Wi-fi
  • Number of bedrooms : 2
  • Living room : 1
  • Internet access
  • Room size (sqm) : 107
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Suite Two Bedroom Penthouse Resort Residence

Bedroom : Queen-size bed 150-154 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Kitchen
  • Tea and coffee making facilities
  • Bathrobes
  • Desk
  • Housekeeping
  • Make-up mirror
  • Wake-up service
  • Toiletries
  • Number of bedrooms : 2
  • Balcony
* Some services shall be paid at the establishment
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1 / 4

Suite Suite Three Bedroom Resort Residence

Bedroom 3: King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Balcony
  • Smoke detector
  • Hairdryer
  • Internet access
  • Satellite TV
  • Tea and coffee making facilities
  • Wake-up service
  • Minibar
  • Fan
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Suite One Bedroom Swim Up Resort Residences Single

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Smoke detector
  • Tea and coffee making facilities
  • Fan
  • Satellite TV
  • Hairdryer
  • Pay movies
  • Internet access
  • Ironing set
  • Wheelchair-accessible
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Suite Three Bedroom Penthouse Resort Residence

Bedroom 3: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Number of bedrooms : 3
  • Wi-fi
  • Tea and coffee making facilities
  • Cot on demand
  • Ironing set
  • Bathrobes
  • Housekeeping
  • Make-up mirror
  • Wake-up service
  • Internet access
* Some services shall be paid at the establishment
+ More
1 / 3

Quadruple Quadruple Two Bedroom Resort Residence

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Cot on demand
  • Room size (sqm) : 107
  • Living room : 1
  • Bathrobes
  • Internet access
  • Number of bedrooms : 2
  • Wi-fi
  • Balcony
  • Wheelchair-accessible
  • Kitchen
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Suite One Bedroom Swim Up Resort Residence

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 66
  • Kitchen
  • Living room : 1
  • Wi-fi
  • Balcony
  • Bathrobes
  • Internet access
  • Wheelchair-accessible
  • Cot on demand
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Suite Two Bedroom Penthouse Resort Residence 6

Living room : Sofa bed (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Bathrobes
  • Number of bedrooms : 2
  • Wi-fi
  • Kitchen
  • Room size (sqm) : 119
  • Internet access
  • Wheelchair-accessible
  • Balcony
  • Living room : 1
* Some services shall be paid at the establishment
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Apartment Classic

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Apartment Garden View

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Apartment Luxury

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Apartment Three Bedrooms

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Room With Views

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Room Capacity 1

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Room One Bedroom

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Suite Standard

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Apartment Deluxe Two Bedroom

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Apartment Deluxe Garden View

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Double Pool View

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Apartment Superior Two Bedrooms

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Suite Pool View

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Room Two Bedrooms

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Room Pool View

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Apartment Deluxe Three Bedroom

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Apartment Standard

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Apartment Standard

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Apartment Superior

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Room Standard

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Room Deluxe

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Studio Standard

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Suite With Jacuzzi

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Double Club

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Apartment Executive Garden View

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Suite Pool View King Bed

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Double Standard

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Apartment Capacity 1

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Room Garden View

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Double Two Bedrooms

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Double Pool View

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Room Superior

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Room Two Bedrooms

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Apartment Executive

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Bed In Dormitory Standard

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Double Or Twin Superior

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Apartment Two Bedrooms

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Bed In Dormitory Premium

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Room One Bedroom

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Double Classic

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Room One Bedroom

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Room Penthouse

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Apartment One Bedroom

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Double Luxury

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Room Standard

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Studio Superior

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Room Deluxe Garden View

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Single One Bedroom

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Suite Garden View Two Bedrooms

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Double King Bed One Bedroom

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Apartment Penthouse

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House Garden View

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Suite Two Bedroom Jacuzzi Sky

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Room With Shared Bathroom

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Room Standard

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House Standard

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Double Deluxe Garden View

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Room Three Bedrooms

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Apartment One Bedroom

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Studio Luxury

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Suite Three Bedroom Penthouse Resort Residence Triple

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Suite Standard

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Apartment Superior Three Bedrooms

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Apartment Luxury Two Bedrooms

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Apartment Garden View Two Bedrooms

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Room Classic

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Apartment Deluxe

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Double Pool View

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Room Presidential

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Room One Bedroom

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Room Three Bedrooms

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Room Two Bedrooms

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Suite Two Bedrooms

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Suite Superior

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Suite Garden View

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Suite Superior Two Bedrooms

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Room Garden View Two Bedrooms

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Room Three Bedrooms

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Double Garden View

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Suite Two Double Beds

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Apartment Premium

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Suite Deluxe

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Apartment Luxury

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Double Two Bedrooms

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Triple Three Bedrooms

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Suite Three Bedrooms

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Room Two Bedrooms

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Room Three Bedrooms

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Double Three Bedrooms

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Double Three Bedrooms

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Room Garden View

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Suite With Views

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Room Pool View

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Statistics & Profile

  • Year of construction : 2010
  • Total number of rooms : 662
  • Number of floors (main building) : 4
  • Annexe (s) : 7
  • Number of floors (annexe) : 4

The Fives Beach All Senses Inclusive is booked in hotel categories: Business hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Aqua fit
  • Table tennis
  • Fitness
  • Archery
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Golf
  • Tennis
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 15:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Secure parking
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Bicycle hire service
  • Day-care centre*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace*
  • Bicycle storage
  • Concierge
  • Sun terrace*
  • Gym
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Private pool : 7
  • Bikes available

Activities

  • Aqua fit
  • Table tennis
  • Fitness
  • Archery*
  • Volleyball
  • Beach volleyball
  • Billiards*
  • Mini golf*
  • Golf*
  • Tennis

Health and beauty

  • Sauna*
  • Steam bath
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room
  • Meeting room : 1
  • Projector*
  • Printer*
  • Photocopier*
  • Business centre*
  • Audio-visual equipment rental*
  • Fax

Restaurant service

  • Café
  • Bar
  • Restaurant : 10
  • Non-smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Indoor heated pool : 1
  • Outdoor freshwater pool : 7
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Meals

  • Breakfast
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive
  • All inclusive with alcoholic drinks top brands
  • Special dietary options
  • Picnic
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

18072 reviews

Traveller rating

Excellent
13039
Very good
2698
Average
1131
Poor
551
Terrible
654

Rating summary

Location4.4
Sleep Quality4.4
Rooms4.4
Service4.4
Value4.2
Cleanliness4.6

Recent Tripadvisor reviews

Scenic29235171715

Tamworth, Staffordshire, England

Amazing can’t fault the hotel at all

30 Sep 2024
Had the best time here, the hotel was immaculate, bar service was great and quick. Plenty of meal options and different restaurants. The pools are well kept, there is plenty of outdoor seating. We only had one issue here one of the monkeys stole a towel and some shorts off the balcony however the hotel was quick to resolve this. Genuinely cannot fault this hotel. we could not fault the staff at all! Even the other guests seemed happy and pleasant. We made friends with a few of the other guests there and still keep in touch now. The town, playa del carmen is a great visit also lots of shops, bars and restaurants. The beach here is also lovely and well kept. We would 100% return here and would definitely recommend this hotel to anyone!

rme112377

 

Great experience

30 Apr 2025
From check in to check out everything was great. Sebastian checked us in when we arrived we are members and he was on top of everything. Our butlers Kristoff and Claire were phenomenal and on top of our every needs. The waiters by the pool and Bali beds were great especially Bernabe. Thank you we will def be back sooner than later after this wonderful experience. The kids club was great. Thank you Laura, Crystal, Carolina, Pedro and the entire staff for caring for the children so well. The members dinner was excellent the service was phenomenal. The karaoke night was great. The staff didn’t forget anyone and was very patient with the children.

sarperb2024

 

Not ideal with families with teenagers

30 Apr 2025
If you plan on going with a teenager between 14 and 17, this place is not for you. Kids under the age of 18 can not sit in a restaurant so they require adult supervision. They can not even buy an ice cream. Also, if you are into sports, this is not a place to go either. Its impossible to make a reservation at the tennis courts or get a basketball after 5 pm.

elzai

Saint Louis, Missouri

Beautiful resort, super family friendly

30 Apr 2025
We just returned from our stay at this beautiful resort. Had a really great time and frankly, this could have a 5 star resort if it wasn’t for the condition of the rooms. So let me start with the great—great food, lots of variety, home made tortilla, outstanding service by super friendly staff, always smiling and working around the clock. Also, excellent drinks, lots of bar options, beautiful nature, a cenote on ground with real jungle feel and lots of wild animals like monkey, coatis and beautiful birds. The resort has immaculately manicured grounds and well kept pools. Sunbeds are always a premium, you have to get up early to get one, but that’s the case everywhere. The beach is pretty, the staff keeps it clean from the seaweed, but it is also a public beach so it gets super crowded and not fun because of all the people who are not even staying at the resort. The cabanas are paid for (150 a day which is a bit too much) but the rest of the resort had some decent pool areas where you can enjoy some quiet time. Many restaurants options but often, a long wait to get it mostly because they reserve tables for the members of the resort club. Now for the not so great things, the rooms are in need of update. The shaper looks super old, the sink had a big crack and the beds in the deluxe rooms are sooooo small (my teenager’s legs are hanging off the frame of the bed). We did get some super good service by Victor who was our ambassador. But there are not enough coffee options and for a coffee drinker I didn’t it enjoy the much (the only option was the Marley cafe and is is paid for). So all in all, the resort is very pretty, very manageable, and the staff is great. If the room was better, I would have given this place the five star rating.

M9653AJandyc

 

Avoid The Fives

30 Apr 2025
The Fives was a terrible experience. The hotel requires an adult, someone over 18, to be present any time someone eats. We have 16 and 17 year old kids with us. They want to eat with their friends and do not want their parents around all the time. This requires someone to babysit kids that are old enough to drive cars. It makes no sense and they have zero flexibility. We approached the manager and asked for a solution. The response was that the policy was “for everyone’s safety because kids could have food allergies.” This policy is at complete odds with every other restaurant, common sense and the reality of traveling wit kids this age. We suggested we come with the kids, get them seated, wait while they ordered and then leave the restaurant. This reasonable solution was declined. One evening the kids were accompanied by a friend who was 18. They did not believe the kid was 18, and spent an hour verifying it when they had her passport verified at check-in and gave the 18 year old and adult band. The system felt like harassment. The Fives overall customer service is to find a way to get to “no” instead of trying to work with guests to make the experience the best it could be. The kids dining situation was the worst part of the resort for us. However, the resort itself is dated, not kept up as one would expect and a 3 on a 10 scale overall. I would not only NOT recommend this place, I would actively tell people to look elsewhere. This is the first post I have ever made when traveling but I felt compelled to post given the frustration with this place.

Tripadvisor Overview

The Fives Beach Hotel & Residences is a resort with luxurious and spacious 1, 2 or 3 bedroom suites with private lounge terraces in the penthouses and an exclusive full service spa. The hotel is strategically located in Playa del Carmen, on the Riviera Maya, just 40 minutes south of Cancun International Airport. With this unbeatable location, guests can experience firsthand all that the area has to offer, from charming restaurants to shops and local attractions in downtown Playa del Carmen, which is just 10 minutes from the hotel. You will be amazed by the majestic tropical gardens, numerous crystal clear swimming pools, and magnificent cenote and mangrove views. You will also enjoy a variety of gourmet restaurants and bars, as well as day and night activities. Ideal for families, couples and groups of friends.

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return