Solterra Resort Luxury Homes

Needs refurbishment. We stayed at a large apartment - and it really needed a deep clean and updating. Definitely look at your villa. The water park was tired and very busy. Do your research to make sure you don't get an out of date apartment Great location but definite down sides

First, let me say that I booked this home through Aco Vacation Homes. I booked a house in Reunion back in December, paid, and received an email a couple of weeks later saying that the property is no longer available. They then put us in another house, which would not accommodate our party. After many emails back-and-forth, we landed at Solterra, which is 5 miles further from Walt Disney World. The house is supposed to sleep 16 people, and they were very careful to point out that each bathroom only has two towels and one roll of toilet paper. The entire unit came with one garbage bag, one dishwasher tablet and two laundry pods. They were also careful to point out that they provide zero washcloths. One of the master bedrooms had a sheet and a fleece blanket for the bed, which would be fine normally, but the weather was in the 40s while we were here, so not warm enough! The kitchen was big, but the appliances were old and the coffee makers filter was torn. It just didn’t have basic amenities, such as potholders or baking sheets. One of the bathrooms had a giant hole in the wall, where the toilet paper holder was missing. Since it cost a minimum of $150 to heat the pool and hot tub, we opted out and went to the community pool area, which was very nice! We had to pay a one-time facility fee of $35, but it was totally worth it, as they have hot tubs, aheated pool, tennis, Pickleball courts, and even a lazy river with inner tubes (not heated so we didn’t try it but it looked fun in warmer weather). It was about a half hour drive to the Disney parks, and lots of shopping and restaurants nearby. It was a nice place, but we took away two stars since it was so under equipped.

We stayed at the Solterra Escape 14 bdrm home for a week. While the house was huge and clean there were a few things that we didn’t like. First, one of the bathroom on the first floor smelled like sewage for at least 3 days. No matter what we did to curb the smell it wouldn’t go away. Second, the Lego playroom floor although matted, were dirty. We swept and mopped them ourselves so the little ones could play. Third, the theater room seats were broken and peeling. Not at all like the pictures on the website. The sound system was difficult to connect with the projector. Only one game in the game area worked. And the room was not air conditioned. Outside- the area where they want you to put the garbage was not clean. The previous people did not put their stuff in bags and just dumped it all in there. Last but not least the pool was dirty. We called for help and they came the next day. However, the whole point in getting there in the afternoon was so that the kids could get in the pool on the day of arrival. The screens around the pool were broken/had holes. Every type of lizard and or mosquito came through those holes. Therefore we barely used the area. The rest of the house was basic. Big room, nice size beds, comfortable pillows. We enjoyed the adult area upstairs. And watched plenty of movies in the living room area instead of the theater room. I rated this property three stars because it’s not above average. But it is worth the stay if you plan to treat it like a hotel.

We stayed at Solterra resort over Christmas/new year and had a fantastic stay. The house itself was beautiful, very spacious, clean and had a wonderful view over the lake. The children enjoyed the games room and resort facilities (gym and pickle ball was a real hit). Definitely would recommend the resort to family and friends and look forward to returning ourselves next year.

We rented the music city 15 bedroom home. This property advertised a game room full of games and a bowling alley. In the game room, there were only 3 games that somewhat worked and the bowling alley on had one lane that worked. For the amount of money we paid...it was a complete rip off. And to top it off, it had roaches!