Sentido Apollo Palace

First of all, the positives, of which there are many! A nice friendly welcome when we got here. Shown to our room , taken on the golf buggy which was a nice touch. We were also advised to use the pool bar to get some food as I'd mentioned we were hungry after horrendous delays at the airport. This was helpful. The room was pleasant. We then went to the main restaurant and I was really pleased with the large selection and quality of food. The food for me was one of the best points! Please note, it's a 70 euro hotel tax on checking in for a 1 week stay. I believe the hotel is classed as a 5 star hence the 70 euro tax. The hotel is large with 3 pool areas, my children who are 11 and 13 loved the water slide pool so we mainly stayed at this one. We stayed all inclusive snd there was a good selection of drinks to choose from The hotel grounds are well maintained and pleasant. It's a very short walk to a small but pretty beach Now, for the niggles, and I'm sorry as I hate to ne negative. However the issues with the room did interfere with my ability to relax at the beginning. The room we were allocated had a shower. Due to health issues I asked for a room with a bath (I will email thos request in advance in future). The staff were good and explained they could try and move me the following day, and I was allocated a room with a bath underneath my original room. Thank you. After moving my stuff, I realised there was no WiFi at all in the room as there had been in 1st one. I enquired and told I could get a booster later. I did get tearful after a long 48 hrs all I wanted was to have a bath and the kids not go mad at having no WiFi. I was kindly given a booster. I went to run my bath, the plug was broken, no way to fill it, 2 maintenance men later I had a bath and tried to relax. We went for dinner, came back and couldn't sleep as the toilet was on a continuous flush. A midnight call to reception and a maintenance man later, the issue was fixed The next day I tried to get into the room but the key card didn't work, I was nervous to go to reception (!) But got it reactivated. All 3 of our all inclusive ID bands fell off within 24 hours!! The following day my son got distressed got locked in the toilet as the handle fell off in his hand (see pic) Hopefully today we can enjoy the sun with no room issues! I'm not a complainer but these niggles did affect my ability to chill at the beginning. This was a much longed for holiday, paid for over a year with overtime The hotel is beautiful with lovely grounds, location and food. But a "sorry " wouldn't go amiss if there are niggles. Thank you x

This is a fairly big hotel, spread out across a large campus. Housing three swimming pools, one with small kids slides, and three larger slides for older children and adults (great fun), an adults only pool (fantastic idea) and a games pool for water polo or pool ball. The dining room is huge spread around the eating area with an over 16 area, another great idea. There was a fantastic selection of food, fresh vegetables, fruit, breads, meat, salads and deserts. Unfortunately you couldn't order tea or self service was not available in the evening time as us Irish love our tea with our desert! If you are half board which we were you also have the option to eat at two A la carte restaurants, one is Greek, called Elia. This one wasn't great lacked atmosphere, food was pretty bland and the service was slow. The other one, La Cantina, a lovely open air Italian restaurant was a bit more upmarket but we were eaten alive by mosquitos which were literally flying in your face. The hotel has a fantastic Spa facility, which they actively push to get people in. Pool towels are available there and there is no deposit system, no limit and no monitoring of how gets towels. Rooms are ample in size, our bathroom wasn't a great design because if the person opened the door to clean your room and you were in the shower then it could be embarrassing. Beds and pillows are very comfortable and the balcony door has a mosquito screen to stop the little critters feasting on you! A bottle of local Greek wine is waiting for you in your room on arrival and if you arrive late they provide a welcome pack with a sandwich, wrap and fruit. The hotel has a Guest Relations Manager, Rafailia. She was absolutely amazing. Nothing was a problem to her. We were a party of 4 people with two rooms close together. An issue with ants was solved very quickly when reported. One of our party had difficulties walking around the complex and when I enquired about the possibility of hiring a wheelchair, Rafailia sent a wheelchair down within 10 minutes of my enquiry. Similarly when I asked if we could hold onto one of our rooms beyond the noon check out time because one of our family members is elderly, this was not an issue at all. A farewell pack was delivered to our rooms the evening before our departure comprising a 200ml bottle of limoncello, a small jar of kumquat (local specialty) and compressed fig together with a place of small cakes. A nice touch. The hotel is located in Messongi which is a beautiful picturesque, rustic and charming small village. The sea is amazing and the hotel has beach beds at a cost of €6 for two which includes an umbrella. The locals are very friendly and welcoming. The area is surrounded by mountains and rolling hills if you are sporty and fancy a run along the coast or you're on a cycling holiday, some nice climbs and views. A fabulous place to stay, just don't forget the mosquito spray!

First time in Corfu and stayed at the Sentido Apollo, it definitely won't be our last. We had a fantastic time. The staff were all so friendly, helpful and professional. Started off at check-in on the 8th Oct, the 2 ladies in reception we dealt with were so helpful, hope they enjoyed the box of Irish chocolates! Food was delicious and plentiful. Restaurants and bar staff so accommodating and friendly, despite them having to deal with some rude guests. Manners and a smile goes a long way especially towards staff, they work extremely hard. My teenage daughter and I loved the wellness massage and facial at the spa. Again the staff were amazing, kind and so professional. Entertainment was great fun. Well done to Nemo and team. Would have loved to have stayed longer. Looking forward to returning back to the Sentido Apollo. Thank you x

My wife and I just returned from an unforgettable week at the SENTIDO APOLLO PALACE, and it was truly amazing! From the moment we arrived, we were impressed. Even though we arrived late, the check-in process was swift, and a friendly young man even gave us a ride to our room on one of the hotel’s golf carts—such a thoughtful touch! Our room was spacious, and the air conditioning worked perfectly, ensuring we were always comfortable. The bed was incredibly cosy, and it was such a delight to return to a room that was cleaned daily, complete with fresh towels. The hotel itself is spotless, and with three beautiful pools, there was always plenty of space to relax. We especially loved the adults-only pool for its tranquillity, and the lovely lady at the pool bar made our afternoons even more enjoyable. It was also convenient to pick up fresh towels from the spa area whenever we needed. We stayed on a half-board basis, and the food was nothing short of outstanding. The variety and quality at both breakfast and dinner were impressive. Additionally, dining at the Greek and Italian à la carte restaurants during our stay was a highlight—the food was absolutely exceptional. After dinner, we enjoyed our evenings at the Blu Bar, where the two gentlemen serving were incredibly friendly and attentive, making us feel so well taken care of. The beach is just a short 2-minute walk away, and if you turn left when you arrive, you can rent sunbeds for only 3 euros. We also enjoyed relaxing at Spiros Beach Bar, where the service was consistently excellent—nothing was ever too much trouble. If you fancy a trip to Corfu Town, the bus stop is conveniently located right outside the hotel, and it’s only 2.40 euros per ticket. We took the bus one way and opted for a taxi back, which cost 50 euros. Overall, our experience at the SENTIDO APOLLO PALACE was fantastic. The staff went above and beyond, delivering top-notch customer service. Special mention to Nathalie, the hotel’s Guest Relations manager, who made our holiday even more special. We can’t wait to return soon!

Absolutely gutted to be leaving. The sentido apollo palace is a lovely hotel, the staff are very helpful and friendly. The food is excellent, drinks choice great, entertainment hilarious. The grounds are beautiful and well maintained, herbs growing everywhere that smell lovely and the roses are so so beautiful. I emailed ahead to ask if possible to put some balloons or something in our room on arrival as it was my boyfriend's birthday the day we got there, i wasnt expecting much but holy cow, they put a massive delicious chocolate cake on the table in there waiting for him. I was so impressed. We have loved every minute of our holiday. I will 100%recommend captain homer's boat trips , it was such a lovely day out. All rooms have a balcony or patio, and theres plenty of storage in the rooms for hanging things and storing your cases. Also tea and coffee making facilities are in the rooms. The 3 pools were so clean and all the bar staff were friendly dispite other holiday makers rudeness, i have read on other reviews that bar staff were rude, however i encountered none of this but was quite taken aback at how rude other guests were being to them. All in all i 100% recommend the sentido apollo palace and we cannot wait to go again next year.