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Royal Seginus

Antalya, Turkey
5 out of 5
Approx hotel star rating
Based on 3696 reviews

1 / 102

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Set in guests’ favourite Antalya, is the accommodation Royal Seginus, 2.3 kilometres from Lara Beach and providing hotel safe, waterslides and shop. This hotel also has access to nightclub plus tennis but be careful to verify first before making your reservation if any faclity is important in case features change.
Rooms include balcony and telephone in the bathroom, although safe is also mentioned as a favourite by guests.
Customers can also avail themselves of the lift access and the attractions in Antalya.
The nearest airport is Antalya International Airport, 9.3km from Royal Seginus and the hotel can arrange a paid shuttle service. Regularly visited attractions near Royal Seginus include Kemer, Tekirova and Kiris with restaurants like Terrace Steak House Restaurant Bar, Hayat Restaurant and Sushim Sushi plus museums and attractions like Anybrickshub - Lego Museum. The average guest review expressed by 3212 reviews is 4.5 out of 5.

Official Description

This hotel with a very special design is located in a paradisiac place, by the sea. The Antalya Airport can be reached within 20-minute drive. The hotel rooms are very spacious, bright and modern. They have services such as tea and coffee making facilities, private bathroom with amenities and hairdryer, air-conditioning and safe. The hotel offers a fantastic spa where guests can enjoy numerous body treatments to take care of while relaxing including sauna, Turkish baths and hot tub. Guests can also enjoy the Mediterranean breeze at the hotel's garden and terrace. Guests can relax at a seasonal outdoor and indoor pool. The perfect choice for any vacation, the hotel boasts spectacular beaches, outstanding service, and thrilling activities such as sport competitions, evening shows, musicals and kids activities. Sure to please any traveller, the property is proud to offer outstanding service and superior accommodations.

Amenities

  • Table tennis
  • Aerobics
  • Fitness
  • Beach volleyball
  • Bocce
  • Tennis
  • Darts
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment

Room Prices & Availability

Rooms

Junior Suite Junior Suite Standard

Bedroom : Double bed 131-150 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Number of bedrooms : 1
  • Room size (sqm) : 140
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More

Family Room Family Room Sea View

Bedroom 2: Single bed 80-130 width (1 unit)
Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 80
  • Extra beds on demand*
  • Number of bedrooms : 2
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
* Some services shall be paid at the establishment
+ More

Family Room Family Room Land View

Bedroom : Double bed 131-150 width (1 unit)
Bedroom 2: Single bed 80-130 width (2 units)

Facilities

  • Number of bedrooms : 2
  • Room size (sqm) : 80
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Junior Suite Sea View

Living room : Sofa bed (1 unit)
Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 140
  • Living room : 1
  • Hydro-massage bath
  • Bathroom : 2
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
* Some services shall be paid at the establishment
+ More

Family Room Family Room Sea View

Bedroom : Double bed 131-150 width (1 unit)
Bedroom 2: Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 80
  • Number of bedrooms : 2
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More
1 / 3

Double Single Use Double Single Use Superior Land View

Bedroom : Single bed 80-130 width (1 unit)

Facilities

  • Room size (sqm) : 64
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More
1 / 3

Double Double Superior Land View

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Extra beds on demand*
  • Room size (sqm) : 64
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
* Some services shall be paid at the establishment
+ More
1 / 2

Double Double Superior Sea View

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Extra beds on demand*
  • Number of bedrooms : 1
  • Room size (sqm) : 64
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
* Some services shall be paid at the establishment
+ More

Family Room Duplex Sea View

Bedroom : Double bed 131-150 width (1 unit)
Bedroom 2: Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 120
  • Number of bedrooms : 2
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More

Family Room Family Room Connection Room

Bedroom : Double bed 131-150 width (1 unit)
Bedroom 2: Single bed 80-130 width (1 unit)

Facilities

  • Extra beds on demand*
  • Room size (sqm) : 80
  • Number of bedrooms : 2
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Suite Deluxe Land View

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 62
  • Extra beds on demand*
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
* Some services shall be paid at the establishment
+ More

Family Room Family Room Duplex

Facilities

  • Number of bedrooms : 2
  • Room size (sqm) : 120
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More
1 / 2

Double Single Use Double Single Use Superior Sea View

Bedroom : Single bed 80-130 width (1 unit)

Facilities

  • Room size (sqm) : 64
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More

Twin Standard

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Family Room Duplex

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Family Room Land View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

House Sea View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Single Superior Land View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Family Room Connecting Room

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Family Room Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Superior Sea View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Suite Land View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Triple Superior Land View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Duplex

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Twin Sea View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Sea View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Triple Sea View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Suite Deluxe With Jacuzzi

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Superior Land View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Sea View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Duplex

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Superior

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Family Room Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Land View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Bed In Dormitory Standard

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Junior Suite With Jacuzzi

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Land View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Triple Land View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Family Room Sea View Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Single Use Superior

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Land View

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Economy

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Junior Suite Two Beds

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Suite Deluxe

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Triple Superior

Facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2017
  • Total number of rooms : 498
  • Number of floors (main building) : 11
  • Junior suites : 8
  • Superior rooms : 349
  • Family rooms : 128
  • Disability-friendly rooms : 5

Royal Seginus is booked in hotel categories: Business hotels, Beach hotels, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Table tennis
  • Aerobics
  • Fitness
  • Beach volleyball
  • Bocce
  • Tennis
  • Darts
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment

Amenities and services

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 14:00:00 to 14:00:00
  • Check-out hour from 12:00:00
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Electric kettle

Activities

  • Table tennis
  • Aerobics
  • Fitness
  • Beach volleyball
  • Bocce
  • Tennis
  • Darts

Health and beauty

  • Sauna
  • Steam bath
  • Turkish bath (hamam)

Business

  • Meeting room
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 13
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Attractions near Royal Seginus

  • Anemon Turizm - 90m
  • Aksu Gokart - 90m
  • Alipasazade. Turk Lokumu (Turkish Delight) - 400m
  • Aksu Dolphinarium - 1.4km
  • Cosmos Sports Center - 1.8km
  • Florie - 1.8km
  • Kemeragzi - 2.2km
  • Muratpasa - 9.2km
  • Kemer - 25.6km
  • Kiris - 26.2km
  • Side - 28.4km
  • Manavgat - 30.8km

Restaurants & cafes

  • Terrace Steak House Restaurant Bar - 1.4km
  • Hayat Restaurant - 1.4km
  • Sushim Sushi - 1.4km
  • High 5 Irish Pub - 1.4km

Beaches

  • Lara Beach - 2.3km

Museums

  • Anybrickshub - Lego Museum - 7.3km

Closest airports

  • Antalya International Airport - 9.3km
* Getting around Antalya can vary, as these distances between Royal Seginus and nearby attractions are measured in a straight line.

Popular Room facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes*
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Minibar
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Safe
  • Balcony
  • Wheelchair-accessible
  • Pillow menu*
  • Desk
  • Smoke detector

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Early bird breakfast
  • Late riser breakfast
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive with alcoholic drinks own brands
  • Special dietary options
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

3696 reviews

Traveller rating

Excellent
2699
Very good
335
Average
247
Poor
161
Terrible
254

Rating summary

Sleep Quality4.5
Location4.4
Rooms4.7
Service4.1
Value4.1
Cleanliness4.4

Recent Tripadvisor reviews

G1289DQabigailb

 

Animation

30 Apr 2025
Animation team really friendly and good interaction! 🙂 the waiters on lobby bar can’t do enough always making sure you’ve got a drink and never without. Stayed here with my family of 4 and my kids enjoyed. Been to many hotels in Lara beach. Wouldn’t say it’s the best but definitely not the worst.

forvlazareva

Warrington, Cheshire, England

Great environment; depressing staff

30 Apr 2025
I agree to the previous comments. On top of the amenities being half closed, the staff is just depressing: no smiles, no English spoken, guest services literally said they wouldn’t open the a la carte restaurant (xtra price btw!) unless there’s 10 people in the restaurant. No seafood in the buffet. WiFi is unstable. It is quite disappointing; many hotels around us look more fun.

269ianc

 

Extremely poor, never a 5 star and customer service is dreadful

30 Apr 2025
We are currently at the Royal Seginus “5 star” resort and can honestly say, it’s been one of the worst hotels I’ve ever stayed at. We have stayed at 7 other hotels in Lara Beach (we like to try different hotels) and this was one we always wanted to stay at. First impressions when we checked in were good but that quickly changed. The food has been extremely poor and very repetitive. I tried to book an a la carte last night but despite advertising that they have 9 a la Carte restaurants, none are actually open unless they get 10 people willing to pay €30 each. We decided to go to the main restaurant again and my wife had to go to our room early as was sick. I spoke to customer relations and they just called the head chef up to speak to me. He was very nice and apologised for the issue. He offered to make it right by booking us into the steak a la carte tonight. When I accepted this offer I then sat back down with the customer relations to book our table, and she turned round and charged me €30 each. The customer service in this hotel is absolutely abysmal. Maybe if you are Turkish, German or Russian they might be more accommodating but they have been nothing but rude to me whenever I speak to customer relations or the reception. Another interesting thing I found out today was that the one great member of staff we come across is actually planning on leaving this hotel tomorrow as he hates working here. I think that tells you a lot. Also, while being made to wait at the customer relations desk, I found it very interesting to see all the awards the this hotel has won over the years. The only thing that people may not notice is that all those awards were won before 2023. I’m not sure when the stone group took over this hotel but seems like it’s going downhill every year. When booking this hotel we were told that the season starts on the 1st April and everything would be open as it would be in summer. This is complete lies. Two of the big/best slides are still closed, the amusements/carnival rides have been closed, the pier is still closed and work now being done on it, the amphitheater is still not being used and the entertainment is extremely basic and not well advertised. The entertainment staff seem lost and not very energetic. The only time we seen them doing the rounds at the pool was when they were selling bingo tickets (perhaps for commission) There have been 2 big conventions here already in the last 5 days and it’s mainly been run and attended by local men, who are mostly rude and intimidating and unprepared to queue at the bars and restaurants which makes it unpleasant, especially with so many families around. To finish off, although we always liked the look of the hotel from the outside and wanted to stay here, my parents were here 1 year ago and said it was good, and they are very much surprised at the rapid downfall in such a short time. We are still in the hotel for another 5 nights so if management are reading this, please don’t comment with your standard reply which we’ve seen on other reviews. If you would like to discuss these issues, please just get in touch.

Curiosity25525614317

 

Disappointed by the service and standards at this hotel.

30 Apr 2025
Came here on the 6th April. Advertising as though they are open from the first April however Amusement park is shut, bar two baby rides and the trampoline. The management don't care to opening and make excuses about the wind when it's a little breeze. Back in UK everything will still be open in the rain and strong winds. Service is poor no one understands English take orders and don't return with the drinks. They are charging pek prices but half the facilities closed. The pier isn't assembled. No entertainment in amphitheatre. Do not waste your money booking here. The Stonegroup has dropped its standards.

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Adults
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1
Children
(0-17)
0
Children's ages at time of return