Princess Andriana Resort & Spa

The hotel is a firm 4 star, and definitely not a 5. You couldn’t fault the cleanliness of the hotel but everything was just a bit.. meh… Firstly we had a room which was so far away from everything, with two children and a buggy it wasn’t ideal at all (but I totally understand this isn’t a deal breaker). The room itself was fine, apart from my daughter had to sleep on a sofa with a sheet over it, not impressed as we had asked for a 4 person room. My nearly 3 year old son was given a cot (again not a deal breaker but we had asked for a bed) BUT the size and cleanliness was more than ok. Lovely bath and bright space. Next, the pool. The floor was soooo dangerous and slippy. I couldn’t believe this had passed any safety inspections. I’m genuinely shocked that I hadn’t seen anyone break their backs. The pool was average, didn’t see it get cleaned once. The sun loungers were cheap and nasty (not what you expect from a 5* in my personal opinion). The bar was ok, staff were dismissive and at times quite rude. Food, again nothing special but it is an all inclusive at the end of the day. Nothing else to say on that.. same old everyday. But the eggy bread was out of this world! As lovely as the entertainment team were, we weren’t wowed. We have been to other hotels where they bring in talent from outside the hotel near enough every night or every other but it wasn’t the case here. Overall, we were extremely underwhelmed and expected far more than we got.

My partner and I attended the spa today for a couples full body massage. We are both regular spa visitors in the UK and have to say this was the best massage either of us have ever had. My masseuse was Aphrodite and my partners was Teo. Both were very welcoming, polite and knowledgable. The whole massage experience was extremely relaxing, both Aphrodite and Teo checked with us throughout the massage that the pressure felt ok. My partner had a deep tissue massage, mine was moderate. We asked for extra time on our neck and back due to it being tight, we both felt the benefit immediately after the massage. We have not felt this relaxed in years. They use a warm olive oil which is very soothing and softening on the skin. There is relaxing music also. I highly recommend visiting the spa for a treatment at the hotel, it is absolutely worth the money, you will be in excellent hands. My partner has also enjoyed using the sauna and steam room, which are always clean and tidy. Thank you Aphrodite and Teo, a pleasure to meet you.

This stay was a real mixed bag but unfortunately the balance eventually tipped in the favour of disappointing rather than good. From the outside the hotel is beautiful- and there are stunning surroundings. Quite far from the airport at around 65 minutes private transfer but for us we don’t mind that. Check in was fast and professional- concierge offered but from the map we were close so we took ourselves off and found our room fine. Rooms around the 1300 mark are close to the moonlight restaurant and a short lift journey to reception/ main restaurant- however a short walk from the lift to spa/ pool etc. You’ll visit the spa area often as this is where you collect towels from. Spa staff however are unfortunately- in line with other reviews on here very very pushy. We asked to book a couples massage and the man pushed and kept on at us so much to book more and dearer things that we actually changed our mind and didn’t book anything which is unusual for us. They will wait outside restaurant and come round pool side also trying to get you to buy. We were a side sea view and tbh we wished we hadn’t paid the extra- yes we could see the sea when standing but had a completely solid wall balcony so when sitting nothing- and we looked down onto industrial bins. This area seemed to have a lot of ants etc it was same around poolside. Outdoor pool was a bit cold even on really warm days- which was fine for us but if cooler more off peak days I can see that being an issue. Pool sun loungers were cheap and nasty. On day one mines collapsed on top of me leaving me with significant bruising and soreness- day two we witnessed the same happening to someone else. Piles of broken ones sat at the far right. The ones in the indoor pool were stained but much better. The pool side was also very very slippy on the tiles- multiple people struggling to walk. Pool side bar was okay- soft drinks could be flat and cocktails premixed and not the best. All day restaurant was repetitive expect chips, tuna wraps, salad and ham rolls every day- quality canteen like. Unlike other places we have visited with pop up food bits throughout the day. No malibu etc at that bar. Plenty of toilets/ showers however. Indoor pool was nice but not regularly cleaned- we knew this as an insect stuck in drains two days running and few other things. Changing rooms basic- sauna and steam room very very hot but fine. Massage rooms looked pretty. Hairdressers/ beauty place on site but we never used. No bar to one side of pool- had to go up to reception during the day and when mini one opened the server was rude and will only serve you if you manage to bag one of very few seats that side. Reception bar staff in comparison were super friendly and we tipped regularly based on service alone. Drinks again however were of basic quality. Moonlight restaurant had lovely service and views- however we did find it strange you couldn’t have access to full bar menu and there seems a lot of confusion surrounding what is charged over and above all inclusive drinks wise across the hotel. Food was very high quality here. Burger restaurant was not great- hard to get reserved as with all the themed ones- book early- but after the starter the food quality was horrendous and not very warm either. That was probably the worst part of this holiday- the food. Today for example we went down at 07:04 breakfast had been opened 4 minutes and already the food is cold- stone cold french toast- eggs, sausage and so on. Similar to when scallops were offered mid week- and they were sitting getting cold on a counter top pre being reheated under a heat lamp. Multiple people complained. Quality again- not five star- barely scraping four. Cold and low quality. Another bug bare being again four minutes after opening- they start washing the floor…cue people carrying coffees and hot food over slippy wet flooring. Why not do between services- multiple times this happened and was done. Entertainers tried hard but mediocre. Beach was pretty and a glass boat runs but pebble beach and very crowded. Rooms were spacious- good AC etc but beds old and rickety and bathrooms need a spruce up. Not for us in the future.

During my stay at Princess Andriana, the "Barbeque" themed restaurant truly stood out. The service was exceptional, with the staff being attentive, friendly, and quick to meet our needs. The food was the highlight – everything from the perfectly grilled meats to the fresh salads exceeded expectations. Each dish was bursting with flavor, and the portions were generous. The laid-back atmosphere paired with the mouth-watering barbecue created a memorable dining experience. While the other themed restaurants at the resort were also impressive, offering a variety of cuisines and enjoyable experiences, none quite matched the Barbeque. The combination of top-notch service and outstanding food made it the best of all. I highly recommend it for anyone visiting the resort who enjoys a delicious barbecue meal in a relaxed yet vibrant setting. Definitely coming back!!!

We came here in early August 2024. We had stayed at the hotel in June 2014 and loved it, and were excited to come back with our seven year old. I would agree with other reviews sadly that this isn’t really a luxury hotel, but then for us it was fairly reflected in the price we paid. Check in was efficient but basic. We were given a handout sheet to explain about restaurant bookings etc but the guy didn’t really offer much in the way of assistance. Room was really lovely just as we’d remembered it (we had a deluxe pool room view on the first floor). Room was cleaned daily but I think the replenishment of the mini fridge every second day was just a bit stingy - particularly with the bottled water (or lack of!) It’s a real struggle to bag a sunbed after about 7.30am in peak season. We went to the beach a lot due to this (sea was lovely but it’s a pebble beach so not everyone’s cup of tea). Also whilst we knew that the pool was 1.5m all the way round, we hadn’t really thought through the reality of this with a confident, but not particularly strong, seven year old swimmer - I’d really bear this in mind if you are bringing younger children. The poolside is horrendously slippy as per other reviews. For me the food was a real let down. The main buffet was fresh but very basic food and finding a free table was a challenge more often than not. We managed to get our reservation for the Moonlight Lounge but had to complain to get Guest Services for them to arrange a booking at the Italian and they wouldn’t sort a second booking at the burger restaurant. Food was lovely at the Italian but service was incredibly slow so we had to forego dessert as the service was just frustratingly slow. I found some staff friendlier than others but nothing that we had any issues with. I had a massage in the spa with Antonia which was spot on and we loved the entertainment. Overall a decent trip but we sort of wish we had left our memories of this hotel back in 2014 when it was fabulous. Sadly no more!