Perfect location with views to die for. Our 6 night stay was simply amazing. The professional barman Chris (and his side kick Michael) were great fun and very helpful to us on numerous occasions. The front desk team couldn't do enough and went out of their way to deliver birthday balloons and goodies at the request of my work colleagues for my milestone. We had the best room (the Porto Fira Suite) and it was just lovely. My only suggestions is they need to have a larger fridge that keeps things cold, as we had to buy ice daily to keep drinks cold in the bathroom sink. Another little tweak that would've improved our stay is to fine tune the clunky ordering system for breakfast...it works, however, could be simplified. In saying that, having breakfast delivered to our balcony every morning was simply divine. A tip for those booking to stay here is to take advantage of the transfer the hotel offers, this included porters to carry your cases to the hotel, which would have been very difficult. Also work on your calf muscles before you arrive, as they will get a workout with the steps you encounter daily.