Ocean Club West

The suites are fully functional with everything you need. The location right on Grace Bay Beach is unparalleled. Positioned right in the heart of it all Ocean Club West is a short walk to shopping, restaurants and a grocery store. Friendly and helpful staff made our vacation a trip we will remember. We would definitely stay again. Highly recommend.

in case you don't want to read a long review i will say up front i highly recommend staying at this property. when we come back we will consider staying here again. that being said here are some pros and cons. PROs - we stayed in a junior suite. the room was fantastic. very big, updated with a large modern kitchen. you could cook for a family of 8. the kitchen was a big part of what we liked about this hotel so i would suggest that you stay in a room with a kitchen. very nice balcony with table to eat couch and chairs. - the location of the property on the beach was great. the beach was just the right distance. for example the grace bay club which was 2 hotels down was much further from the beach. the beach was clean and not crowded. - the pool was beautiful and like the beach it was empty. - you can walk easily to town for the grocery store, clothes shopping and many restaurants. CONS - the restaurant on site wasn't great. doesn't match the quality of the resort. coco bistro is a short walk (fantastic) book ahead. - the shower doesn't get hot. i took about 10 showers and it just never got hot. the sink faucets produced hot water so obviously the thermostatic controls in the shower are set to produce colder water. management should fix this. - the website advertises a shuttle to town. as i mentioned above town isn't far but if you are lugging back groceries it can be and why advertise one? the staff at the front desk denied ever hearing about a shuttle. see photo below from resort website.

Can't say enough great things! We were there the whole first week of April and it never felt crowded. The staff and amenities were fabulous. The proximity to the water and beach were amazing. The food at Solana was so good, we ate there multiple times for breakfast, lunch, and dinner.

the place need little upgrade. I am coming for 5 years and nothing changed. Need more colorful plants on the grounds. Specially in the towels area. Food aria is very poor on night lights ( maybe to take example of neighbor hotels).Islands need to be more festive, to have memory. Beach never was cleaned from ocean grass.

Room was comfortable and well-appointed, staff was very kind, never ran out of towels. "Amenities" were a misnomer. The pool, which opened at 7am, was not fully available until after 9 or 9:30 when the cleaning was completed. Yet guests took turns with the net fishing out all the leaves by midday. Access to kayaks, a reason we chose OCW, were unavailable 3 days in a row - Kayak guy didn't show up and towel guy refused to let us take them out. Passageway b/w beach and pool that went through restaurant was so greasy and filthy, that after walking through it on first two days, I couldn't possibly eat at the restaurant - it was really gross. So what was I paying for? Towels, view of the parking lot, and convenience to nearby restaurants (that were clean). Thin walls meant listening to plumbing, conversations, sex. I will never return to OCW.