Mitsis Lindos Memories Resort & Spa

I’m giving this overall three stars for two reasons, firstly the room which was extremely small with a most uncomfortable bed and secondly the food which was always the same and always cold. However, the staff more than deserve five stars and I especially want to mention two of them. Marina on reception who was unfailingly polite and helpful and couldn’t do enough to assist and Maria in the bar who was efficient and effective but never too busy to stop for a quick chat and a smile. We enjoyed your company ladies, thank you. The two gentlemen in the restaurant were quick and efficient and always ready to help. The ladies who cleaned the room were also good with changing sheets regularly. The hotel itself is in a beautiful spot with uninterrupted views of the sea from the principal rooms. If you are looking for peace and quiet, this is definitely the place for you. Car hire is easy and cheap but there is also a frequent bus service a few minutes walk away. The place would benefit from investment and from our point of view the change from Adults only to allow children to stay was unwelcome but it is worth a visit and we hope to return again.

Everything is 5 star here and extremely good value. Trip Advisor are saying the hotel is temporarily closed but we are here and it’s not. It does close end of Oct and reopen April. We are going to book again next year as it is so wonderful. It’s a medium size hotel as you can see from the photos so you’re never one of the masses. The spa is excellent with Zoe and Maria providing excellent massages. All in all a great experience and looking forward to next year already.

First off, it's not a Mitsis hotel. It changed hands in Feb 24. It is not adults only. They now allow children. Even though there are no facilities for children. Now onto the review. At first entry we were met by a sour faced receptionist who was very rude. This is sold as a 5* resort but everyone we spoke to said it is not worthy of more than 3.5*. We received a talk about times and towels but did not receive anything on paper. Beach towels take a 10 euro deposit each. Being a '5* resort' it calls for a tourist tax of 10 euro per night per room. Do you remember about 15 years ago when you got a key for your room? Well, this 5* resort still does that. We were shown to our room, a Deluxe, side sea view room. It has a both with shower over, a slippery, narrow bath. A very large double bed was very comfortable with pillows like clouds, so soft! The safe in the room has no instructions and the air conditioning would not work. Reception were informed straight away but after 7 days nothing was done for us until a complaint was made to the travel agent. We moved into a smaller room that had a small er bed and smaller wardrobes and a shower in a box room instead of the roomy bathroom we had previously but the a/c works. No compensation was offered for the loss of facilities and smaller room. In fact the new room just about had a sea view if you lean over the balcony. The room has a sliding patio door and, we found out by mistake that there is a blackout screen within the door frame. A kettle is supplied, as is a coffee machine but the cleaners do not replenish the supplies. The TV is great as long as you like sky news, coz that's the only English programme. Take a firestick, the WiFi is free! Moving on, the resort is crumbling into disrepair. Several of the clockwork walls were cracked and falling apart as were several tiles around the pool area. Stairways have no handrails, there are no signs pointing the way to toilets, bars, restaurants, beaches etc. The pool itself is very nice as is the beach area and the views are amazing. However, the sunbeds are in a bad condition with a bed graveyard building up. Some have been repaired by the chief bodger but the repairs leave sharp edges to cut your leg on. The pool bar serves up the usual local drinks and beer along with a lunchtime buffet, the same thing every day plus burgers one day, wraps another day and pizza another. The beach has straw umbrellas which are collapsing and whilst it is advertised as private, it is not. People can arrive, pay a fee to use the sunbeds and also use the pool bar and buffet, at a cost. The pool bar closes at 5:45 so for the evening drinks the Apollo bar is open with the lovely Maria in charge. I say lovely because otherwise she would have bitten my head off. Beer is the same and she is very knowledgeable about the cocktails. Unfortunately, the cola and other fizzy drinks are flat and she does nothing about it. So rum and coke etc is not good. Finally, into the restaurant. A 5* restaurant, or so we're told. The turrines that keep the food warm are not hot. There are no labels to tell what is in each but after 2 days you will know anyway. It's the same mass produced, microwaved frozen stuff every day. To say it's boring and tasteless is an understatement. And then, you can't eat out on the veranda at lunchtime. William is a great waiter who speaks several languages. One night it must have been Asian night because they had chicken and mushroom curry. Except it didn't taste of curry. The chicken appeared to be those precooked frozen breast slices that you buy at a cheap supermarket. Lastly, breakfast. Fried eggs were good. Bacon was like processed meat. Sausages, nah! Beans were good. Mushrooms were sliced frozen and tasteless. And toast.....it has to go through the machine at least 5 times just to get a brown colour. So, what is the final outcome of our visit? 1.How were the staff? Mainly they were very nice and trying hard. Understaffed by about 30%. 2. How clean was the hotel? It did look clean but very worn. 3. How were the facilities? Rooms left a lot to be desired with no a/c and floods in some. No replacement tea, coffee etc. 4. How did we sleep? Very well, a comfy bed and a good blackout screen once we'd found it. 5. How was breakfast/lunch/dinner? Not good. Cold, samey, cheap. Not 5*. 6. Was it in a good location? Yes, the location and bay are beautiful. It is a fair walk into town. But worth it. Or, get a taxi. 7. Was it good value for what charged? No. Bad food, disappointing drinks (flat cola). No a/c. This hotel needs money spending to bring it up to a 5* standard and at the moment it is only worthy of 3*.

We’ve visited this area many times, thought we’d try all inclusive for a change, this was a BIG mistake! Food is dreadful at Lindos Memories. I mean really dreadful! Insulting even! If you like your food, hot, flavoursome and fresh, strongly recommend eating in Lindos town or Pefkos restaurants, where you’ll get exactly that! This hotel are taking the p*ss out of their guests. Same food was served at dinner that we’d seen at lunch time, nothing is labelled, it’s a guessing game - you’re screwed if you have allergies. The food that should be hot, is either luke warm (if you’re lucky) or cold, it was a week of tomatoes and lettuce…. Waste of money! Bar star looked bored, shop wasn’t stocked and the woman was vaping! Waiters were nice enough, but need service training. Everything looked tired, someone fell through a rusty sunbed one day. On the plus side, good location, beach and sea pleasant, pool freeeeeezing. Much nicer places to spend your money on. Sorry LM, you’ve lots of opportunities for improvement, good luck.

Its a nice hotel, some things are needing alittle TLC like the bathrooms. Our shower head had cracked and was shooting water over the shower also the floor and shower doors seals needed de-moulding or just replaced. We were there for a week and the bed was made each day but no clean sheets for the whole week, even though we had spilled a drink on them. We had water and fizzy drinks in the fridge when we arrived but they were never replaced even though we were all inclusive. We had tea, kettle and a coffee machine but no pods of coffee anywhere if to pick up at breakfast. We only ate 1 dinner and 2 lunch at the hotel restaurant and it was the same food every day, just the main meat was different with a chef cooking it for you which was the nicest thing there. Everything was also just warm enough to eat. Breakfast was the same thing everyday, even the chef did the same pancakes and waffles everyday! You have to find your own table and wait ages for a drink weather it was tea/coffee at breakfast or beer/wine/ evening drink. One evening i tried to get a drink with dinner we and failed, i got up went out of the restaurant over to the bar and got my partner and myself a drink to go with our food, the bar staff seemed confused but gave me the drinks in a glass as normally if you take a drink away from the bar it had to be in a plastic cup. The waiters were also clearing tables onto a trolly just adding dirty plate after dirty plate and because of this sometimes you had to ask for a clean plate so you could eat. The stack of dirty plates got so high they did fall on more than one occasion. The pool was freezing but the beach and sea water just a few mins walk from the pool was a lovely temp. The service at the bar was good but they didnt have all the drinks and some were pre-made in a bottle. You did always get a snack which was nice. On a whole it just seems like it needs a referb the staff need training, all of them. The food needs to change. I wouldnt stay again. We actually didnt book this place but were upgraded as where we had booked had over booked so we thought we would feel abit out of place in a 5star but this is no 5star, maybe it used to be. Buses are easy and cheap to use if you can manage the hill to get up to the stop.