After checking into the hotel we had an issue with our room and requested to change as it was very poor. The receptionist told us to “enjoy our holiday”, after a long day of travelling this comment was not appreciated. Upon speaking to other families it appeared needing to change rooms was quite common, with some paying for upgrades. Once moved the room was absolutely fine, with room service daily. The pool areas are good, avoid the main pool if you want peace and quiet but overall nice pools. Food was decent, different food every day. Fresh woodfired pizzas, grill outside, fresh crepes and omelettes for breakfast. Snack bar also good, as are all the bars. There are some lovely staff who go out of their way to help you. A great addition is the a free bus into Marmaris of an evening to experience the nightlife, the staff were amazing at looking after us! Other members of staff are somewhat creepy and borderline harassed us at times, but this is absolutely a minority, just something to be mindful for female travellers.