Mirage World

Great hotel, friendly staff food and service was fantastic. I was worried about this trip as there seemed to be a lot of poor reviews. I can’t that these reviews were correct as how wrong they were. We had such a great time and would return anytime.

Mirage world was a lovely friendly hotel grt entertainment Jack and fred were brilliant from shop to hairdresser to tattoo shop and also finard the lovely jeweller man was so helpful thank you for an amazing holiday don’t always listen to the horrible reviews if u want 5* then go for that

I like to be as honest as I can when I do a review and can only say this hotel does not live up to its 4* rating, I am by no means a snob and stay at all sorts of hotels but hope to get value for money at least. We were a family of 6 adults and 3 children one of which was a small baby and spent nearly £9,000 on this holiday and was very disappointed, if you want a sunbed you need to set an alarm and be up super early most nights the sunbeds in the shade all had towels on them by 1am any others were gone by 5am, the hotel has no parasols so the children had no shade or protection from the sun. Food was ok but the restaurant is to small for the number of guests they start queuing from 6.30pm and as soon as the doors open its like a stampede with children getting shoved out the way, you can sit outside but it was extremely hot with lots of wasps and flies. We tried the pool with the slides one day only to find a group of guests throwing glass bottles down the slide hitting people at the bottom and no one stopped them. not even the lifeguard who was either asleep or on his phone most of the time. The kids club was a joke the staff inside just sat on their phones the whole time and never looked up let alone engage with the kids, there was a program of activities but this was not stuck to when my grand daughter asked why they were not following the program she was told there was not one. The hotel had the worst selection of drinks I have ever experienced at a hotel with the selection of wine, beer, gin, vodka & whiskey nothing else for 3 days of our holiday they had no sprite/lemonade so if you required a drink with this you had to buy your own sprite once sprite was back on they ran out of coke & fanta. I have stayed in Turkey several times now and have stayed at various rated hotels but this has to be one of the worst we spoke to the guest relations person on 3 separate occasions and every time she advised us she would talk to her manager and come back to us but we ever saw her again very poor customer service. For the last 3 days of our holiday the main pool was a horrible murky brown color and you could not see anything in the pool, the staff were putting chemicals in whilst the pools were still in use but it was really unusable all slimy and discolored. For the money we spent on this holiday it was certainly not good value and we will not be returning to this hotel.

The entertainment was amazing really enjoyed every night especially the bingo ! The food and drinks were lovely, ended up getting seconds most days ahahaha. I loved that there was different pools to choose from and the slides were so fun I would recommend to everyone to go down them! The entertainment were lovely and very friendly especially jack. The hotel is very close to all the shops and the beach under 5 minute walk away made it very easy to go places ( didn’t have to get bus anywhere) Me and my friends had a great week here!

Lovely hotel, food and drinks were fabulous, loads of food to choose from at all meal parts. Pools are good always clean and tidy and the slides are grate! The entertainment staff are so lovely! Always fun to be around with loads to daily activities, also nighttime entertainment is good! Bingo every night with Jack and Fred