On arrival at 1.00pm we were told our rooms were not yet ready until 3.00pm but we could check in early if we paid 20€ per room. Then there was a safe charge of 3€ per day which I have never known in a 5* hotel, so we just got one safe between our two rooms. There is also a charge of 10€ per day to use the inside pool once again never heard of this in a 5* hotel totally understand that you pay extra for massages, etc but not to use the pool - needless to say we did not venture into the Spa area. The hotel is spotlessly clean, nice pool area with plenty of sunbeds. The pool is very quiet and relaxing with a little background music, the sunbeds could do with being updated as my sister-in-law got her fingers trapped when the bed decided to collapse on her. Breakfast was lovely with plenty of choice of hot items and lovely fruit, cheeses, hams, yoghurts, etc and a hit & miss omelette station, - I say this as it depended on who cooked your omelette on how good or not so good. Dinner for the first 5 days was not very good and I am not a fussy eater and will try anything but we ended up eating out most nights, my brother-in-law only had dessert one evening as there was nothing he could eat at all. Our room was beautiful and a lovely view, the bed was so comfortable and we both slept very well, pool towels are provided and can be changed as and when required. Aircon was good & very quiet. Bathroom has a fixed hair dryer , we had a shower over the bath and one day the bathroom flooded but it was sorted very quickly. There is a screen on the balcony doors and bathroom window to stop insects getting in which was an excellent feature. The staff were great, shout-out to Blake and the restaurant staff as they could not be more helpful if they tried and are a credit to the hotel. The main restaurant - Uranus Sky Restaurant was not open when we were there at beginning of June, so we did not get a chance to try it. We would definitely return to the hotel but on a B&B basis next time as there are so many beautiful eating places on the strip to try.