This review is long (and long overdue) but I wanted to give this place the love it deserves. We have stayed in 3 different units at this property - all ground floor. (2 were 2 bedroom, one was 3 bedroom) They were ALL wonderful. We are about to return next week for our 4th stay at Magia - And 5th stay through condohotels. This property's location cannot be beat! It is situated between the beach and the heart of 5th Avenue. It is quiet at night, has a security entrance and concierge/guest services directly across the street. Within 5 minutes easy walking, you can be at the beach, or right in the middle of 5th Avenue. We love the benefit and ease of having 'hotel' services and amenities while staying in a private, fully equipped condo. The 2 pools are large, get great sun, and also offer plenty of loungers & umbrellas. Towels for poolside (white) and towels to take to the beach (striped) are obtained at check-in from guest services. The grounds are kept very clean, and maintenance is kept up. Staying in the ground floor units gives direct pool access from out your patio door, so popping in and out for refreshments is a breeze. The private back patio off the bedrooms is large and very nice to spend time having morning coffee or drinks in the evening. The units are spacious, open concept and surprisingly bright and airy for being ground floor. There are two lounging areas, a dining area, fully equipped modern kitchen, dishwasher, washer/dryer, and great A/C. The beds are very comfortable with ample linens and pillows, and a terrific wall unit/closet for storage of everything. There are TVs in the bedrooms as well as one in the living room. WiFi is generally good inside the units and in the proximal courtyard areas, but harder to keep a signal if sitting out back. Housekeeping and other services have been top notch. Any small issues we have had were quickly addressed with a call or visit to the concierge desk. They also are wonderful for dining and tour suggestions, calling taxis, delivering ice and water - You name it! (Shout out to Eric, who has been there every year we've stayed, and is a welcome familiar face.) Noise is minimal - staff are on the property and quick to address any disturbances if they arise. Booking has always been easy using their online reservation system and chat feature. They have been incredibly accommodating and respond quickly with changes to our reservations (adding guests, switching properties/units, etc...) We have also been pleased to have discounts at a number of restaurants and the spa services at their nearby Maya Villa property. As well, the Asi Beach Club attached to their El Taj property is just across the street, and serves great food and drinks - especially breakfast. We have nothing but good things to say about this property and Condohotels Playa del Carmen in general. There's a reason we keep coming back each year - It feels like our home away from home. Looking forward to returning next week!