Utterly disgraceful hotel. We had booked 3 nights but left first thing after the first night as totally unsafe. Took hours to sort a room out for us and with 3 young children this was very stressful. The manager is utterly useless, hides in his little office and leaves his unfriendly and poorly trained staff to deal with everything. When we finally got a room this was nothing short of disgusting and unsafe. Plug sockets hanging off the wall, mould, damp, broken furniture and balcony door that did not even close properly or lock. To top everything off, we were fast asleep, only to be woken as another family entered our room in the early hours with a room key. They too were shocked. I was terrified. Would stay another minute with my family. We have only managed to get 1 of the 3 nights refunded and we will not stop until every penny has been returned to us. If anyone has been successful at getting a refund please so let me know.