I’ve been to many places all over the world but this was my worst hotel experience. -don’t pick a room with sea view - the music is super loud, the noise from the road will make you feel you sleep in a tent by a motorway next to a bar. No difference if the balcony door is open or shut. -you can’t hide under the pillows in hope for some sleep because you get only one “pancake”pillow each -we had MANY cockroaches in our rooms. Yes! Cockroaches in a 5 star hotel. Not only in the bathroom but in our beds, in the wardrobe, everywhere. Happy to provide photos for curious people. - on a Saturday morning at 8:20am we’ve been woken up by a very rude travel agent. He insisted we’ve missed a meeting. He was raising his voice on the phone at me as I was confused what he actually wanted from me. Needless to say we had no idea about it and we were not interested in any trips especially at 8:20am on a Saturday on our family holiday. The guy apparently left a brochure on the door step with my full name and room number. I guess there is no such thing as GDPR in Turkey? I went to the reception but the only thing the lady did was to call the travel agent back. He didn’t apologise or anything like that. He was very rude and hung up. - the food was ok but the whole family ended up with a stomach bug so our flight back home was a nightmare. -the staff barely spoke English -the cleaning ladies didn’t do their job properly- dead cockroaches left for days on the floor, sand in beds… -many signs of ware and tear - our bathtub was pealing, broken socket covers… - the kids enjoyed the slides -people are allowed to take food and drink to their rooms so you see dirty dishes on trolled pretty much in each corridor -all the drinks were terrible- coffee, juice (just sugar and water, most of the time just water), cocktails tasted awful- different every time, no shaking, just pouring in your glass We were travelling with another family who experienced their own issues and even agreed to move room. Both families agreed we would not return or recommend this hotel. We’ve been to other resorts in Alanya before and for the first time I would say this was our worst hotel experience ever!