We stayed for two weeks on a HB basis and although our holiday got off to a bad start and the hotel didn’t really meet our preferences, it turned into a very good holiday. We arrived just after midnight and check-in took about 45mins, even with only three other families ahead of us. There was only one very slow person at reception and no one to take you to your room. When we got to our room it was a bit dated, especially the bathroom. We had booked a sea view room but on checking our view was off a hedge! No complimentary water, and the bar and shops were now closed. A quick chat with reception in the morning resolved the room issue and we found any other dealings with them to be very efficient and friendly. Our new room was much better although the bathroom was still a bit tired looking. Our first preference is for the beach, however if you have mobility issues the beach ‘area’ is not accessible. Hopefully they can resolve the access issue as the beach itself looked good with a couple of tavernas. This meant we had to stay by the pool but this turned out fine. It is huge, clean, with plenty of well-spaced out comfy sun beds and no blaring music. Good pool bar and restaurant with loads of Gluten Free options. Tell Arta you are GF and she will remember that and guide you through the menu. Our second preference is to eat out, but we took advantage of very good HB deal when booking. Glad we did as there aren’t many places nearby to eat out or have a drink. Good public transport on the doorstep but the local buses are not wheelchair friendly. The woes of the restaurant are well documented in other posts, and we found it to be a bit mixed. Some nights the food was very good and other nights not so good, on all nights it certainly could have been warmer. Great idea to have different stations for GF, Vegan and Greek dishes. However, it was a bit odd they garnished the cheese boards and cold meats with bread sticks making them a no-go area for GF! We found the front area of the restaurant to be more relaxing as you were away from the noise of the buffet area. You were never felt rushed to finish your meal and Antonis, Fedra and Vasiliki looked after us so well. They set a lovely table for our last night, which was a very nice touch. The public areas of the hotel are very spacious, comfortable and clean, especially the cocktail bar. The entertainment was basic, but very funny (the Mr Kresten Palace night was hilarious!) The team are very friendly with no pressure to take part, Kiko leads them very well and Nono is a very talented girl. Finally, to the staff. We have mentioned a few in this post but all of them were very good, happy at their work and a great credit to the hotel. We found that if you tried some very basic Greek words, it was very well received, and they encouraged you to learn a bit more. A very good holiday.