Kipriotis Village Resort

Please don't waste you hard earned money on taking your family to this hotel. Jet2 shouldn't even be selling this hotel in their holiday packages, it's shocking. Everything was closed in October half term, we booked knowing it was end of season and expected some limited availability however the place had pretty much shut down, this affected every aspect of the stay including staffing, food and drinks, pool areas, kids areas even hot water! we had to complain every day and nothing was done, I complained twice to the Jet 2 reps, on one day actually breaking down in tears as we had no hot water for the third time of our holiday and the hotel wouldn't help us. The Jet2 reps had people queuing up to complain about the problems and yet still the hotel did nothing about all of the issues. I can not even begin to imagine how this hotel copes with full capacity in the Summer months. After a letter of complaint directly to the hotel and a formal complaint to Jet2, I am yet to hear anything from either of them.

Our first holiday abroad of the year so really looking forward to it as had to save throughout the year so hi hopes for a good hotel and amenities plus food. Arrived early hours of the morning and met a chap on reception and paid hotel tax straight away. It looked as if the hotel was deserted but it was early hours but I did request somewhere to get a drink as we’d been travelling a long time but unfortunately there wasn’t anywhere but told there was a bottle of water in our room. We got driven in the security van to our room and as it was late we dumped our cases in and got in bed. The first morning was bright so we unpacked and checked our room out. Basic, dated & to be honest not that nice but it was a cheaper price so didn’t expect luxury. Went for breakfast and they were cooking pancakes so my kids were happy. Ventured down to the pool by the pirate ship and got some sun beds, slightly broken but usable. Visited the only pool bar open and the lady was very pleasant and looked after us the entire holiday. The pool area very mucky where drinks had been spilt the previous day I’m assuming and not cleaned up. Ventured to the pool away from the other pools that had sliders but only 2 of the 6 open I think but all the facilities were dusty, dirty and closed up so not a nice place to sit because it was a long walk to get drinks and take back there. Gyros being served by the larger pool and although the guy was quite rude they were quite tasty. This was the only time this serving area would be open 25/10/24. The food on the evenings weren’t very nice and we really struggled with our children so after the second night we got a taxi to Kos town and ate out which we did 5 out of the 7 nights so obviously with the taxi there and back plus food got costly but the children needed proper food. The general cleanliness of the toilets were ok but the poolside toilets on occasions we’re disgusting faeces everywhere, no toilet paper & no soap🤮 Drinks being served were ok but all served in cheap plastic throw away cups that blew everywhere around the pool side as there wasn’t any staff to clean up. The bar on the evening was a large round shape but as only 2 staff serving from one end the queues got quite long from time to time but again friendly staff. All in all not the best holiday & I wouldn’t recommend especially near the end of any season as they simply don’t care about guests experience. There was a bar opposite the hotel entrance that looks scruffy but great food and drinks so worth a visit to get away from the hotel for a bit.

This was a pretty good experience but mixed. The hotel build itself is very creative and it literally feels like you're in a neighbourhood and not a hotel which is really cool. We went during half term holidays in the UK and in the middle of our stay, it was end of season which made them close most of the slides and 2 big bars which kind of sucks considering we weren't told this was going to happen at all. I will say the restaurant food was nice and good choice for food. There is a private beach (rocky) leading from the hotel which is great however all the sun beds had already been taken away. Rooms were alright, but water temperature in the shower was inconsistent, many times it was practically cold which was quite weird. Overall, some things here and there but a nice hotel and location!

totally recommend this hotel i’ve been here in end of september/ beginning of october with my friends and we really enjoyed staying there we’ve been 12 days and this is perfect amount of days resort is really big but you have there everything a lot of pools and bars, all inclusive is till midnight you have shop inside hotel and two close to hotel food is okay, rooms depends on which side, we had really nice rooms but still the best part was animation team, people fr animation work hard and you can see that you have lots of activities during the day and evening shows we totally enjoyed both shows were amazing, especially dancing shows, live music and quizzes we’ve became friends with Oli, Zuza and Tiago, still in touch with them i would really recommend this hotel, don’t even think about that.. just book that!!

The room was filthy, blood stained bedding and mattress was urgh!!, broken tiles in bathroom, mould in bathroom, old and needs refurbishment. food made so many ill, stag night style entertainment. I complained several times to F&B manager and reception, especially when I had food poisoning but they lied to Love Holidays; pretending to have no knowledge. This is not a 4* luxury hotel and it is misleading to say it is. I would never travel again with a holiday company who mislead clients.