Kipriotis Village Resort

In all honesty, I wanted to give this hotel the benefit of the doubt, especially after reading the reviews. It was advertised as 4*, we chose it due to the facilities offered for young children and we paid a premium price to stay there. How bad could it be? I went with an open mind, expecting some minor quibbles that could be easily rectified, this was not the case. The good: Entertainment staff were excellent. They were friendly, professional and patient with the children. My grandson had the best time with them. Bar staff worked hard. There just wasn’t enough of them (2 max at any one time). Pools were decent sizes and not too deep for those who aren’t strong swimmers. Restaurant staff were polite and diligent. Again, they worked hard. The variety of salads was excellent. Lots of choice and very tasty. You could book meals in the Italian/greek and barbecue restaurants. Although they serve basically the same meals as the main restaurants, just more civilised. The bad: Meal times could be chaotic. I am unsure why as the food was mediocre at best. I wasn’t expecting fine dining, but I was expecting the hot food to be hot. Barely tepid is not good enough. Drinks machines turned off and on at will, when one area opens, another will close. Not all of the options worked, ie select apple juice, you get water. Can’t get a coffee after an evening meal unless you queue at the bar. Pools don’t open till 10am and close at 6pm. This was torturous for children who have been up and out for hours. Areas around the main pools extremely crowded and in some parts, hazardous, with limited shaded areas. In order to get any seating around the pool, with shade, you had to get up early and stay put. There was no reserving beds. Any one who left belongings on beds and went for breakfast, would return to find their towels etc had been removed. I appreciate this could be classed as good practice but it meant parents with young children (who would need some form of shade) had to eat in tandem. Rooms were dated. Not a major issue but for ‘4*’ hotel, I would expect to have a sink attached to a wall, a bath plug that you could pull out with out the need of a knife, a balcony, air conditioning that didn’t leak water, a working kettle. Cups to make a drink in with the tea/coffee sachets. The ugly: Our sheets were not changed in the 10 days we were there. The beds were not made properly. The throw on the top of the bed was pulled up and the sheet remained in a crumpled heap underneath it. No clean towels left until I wet them and left them in the bath. The bat mat was removed on day two and never returned. Dirty glasses never cleaned or replaced. One night, instead of eating in the restaurant, my daughter brought me a sandwich to my room. The plate was still there when I left. I took antibacterial wipes and used them to clean my room myself, as the bath, sink, toilet and other surfaces were never cleaned during our stay. Alcoholic drinks were poor quality. Premium drinks had to be paid extra for, they were also not worth the extortionate price. If you want fresh orange juice, you will have to pay an additional fee. Customer service at reception is very hit and miss and I will leave it at that. This hotel is not 4*, it’s 2* at best.

Went end of August 2024, we loved everything about it. Food, entertainment, pools. Wad amazing and would highly recommend. Kids love the entertainment, was a real highlight. The watermark was great, beach is nice and close. Really recommend.

This is an honest review of our 10 day stay, I was apprehensive when reading the reviews, but in all honesty they reflect our experience. - We stayed 10 days (August 21-31st), booked 3 rooms (410-1, 410-2, 668) - Have been to numerous resorts in Europe, including Corfu and Cyprus so was using their star rating as a benchmark when booking the Kipriotis The Good: - Excellent entertainment team, in particular for the kids (Nacho and team were great). My kid loved the kid's disco and the team really are friendly and try their best to keep the kids engaged. - Good selection of pools, both for adults and kids. Close to the beach (even if pebbly it was still handy) - The barman in the Palmy bar (Anthonis) beyond friendly and accommodating The Bad: - This resort is not a 4star, when advertized as such you get charged a 4star rate (including a higher environmental tax, €7/night) for a resort and experience that is 2star at best. - The resort and rooms are extremely dated, broken down furniture, uncomfortable beds with mattresses that seem to have been brought in from a penitentiary. Many of the appliances do not work (in our 3 rooms, the safe, hair dryer, kettle did not work) - The A/C's are a major issue with many rooms. One of our rooms, the A/C did not work correctly after 4 days it stopped working all together, after sending numerous repair men they said it has a fault. When we went to reception (by this point it was 7 PM) they said they can not do anything and we have to wait for the manager the next morning, that the resort is 'fully booked', so a fan was given. It wasn't until we went the next day and refused to leave the reception that they changed the room (as though this was our problem). - Many of the hotels facilities do not work (slide in children's pool chained up, tennis court used as pallet storage, basketball court no rim) - WiFi practically non existent, it is choppy and only really works in certain main areas (it did not work in our room and choppy in the other 2 rooms) - For some reason (to save money) they shut off the juice, beer machines at 5pm, you effectively can only get drinks in 1 bar until the dining opens up. Most of the machines dont work and non of the water on the machines worked when we were there. Food - Food is repetative (the exact same thing every morning for breakfast. Terrible coffee and refreshments (if you want Orange juice it's €2.50) so we just ended up buy our coffee every morning from Tortuga a coffee shop across the street. - The bookable restaurants are just rehashed food from the main canteen. They are also buffets. They are slightly better but still 6/10. We ate out 4 nights we were there in Kos Old Town, which was amazing. I did like the Gyros stand, the only saving grace food wise. Drinks are atrocious, very limited selection, in plastic cups, their is a payable selection, but to our horror they were terrible (€10 for a cosmo, that was watered down chlorine water). Again we ended up going to the Tortuga across the street and paid for our drinks. The VERY bad: Cleanliness/Room Service. - They do not clean the rooms, nor do they provide adequate sundries/supplies. They did not change our towels once, they give us hand towels every 2nd day, but no body towels changed in 10 days. - The rooms were filthy, we cleaned it ourselves. They did not change our sheets or covers. Hilariously they would just throw our covers over our bed, with our bed sheets crumpled up underneath, they did not make our beds properly for 9 nights. The sheets were stained and bed covers filthy (and looked like it was from 1982) - They didnt clean the bath/shower, wipe the bathroom basin. They dont have vacuums, so they use brushes and cleaning products in fanta bottles) - They didnt replenish the tea/coffee, cups in the rooms from the 1st day, we had to get from the buffet (our kettle didnt work anyways, so used the one in the room next door). Bar Service. - Not enough staff, so you have to contend with long lines to get 2 drinks (that is the limit). Their are a lot more stations to serve drinks, but clearly not enough staff so you have to line up and only have 2 drinks. Conclusion. - If we paid half the price we would have said it is worth the price, but when we paid a premium (and had choices like Turkey) this was absolutely not worth the money, it was not an enjoyable stay, the lack of comfort in the rooms, creature comforts like WiFi, cleanliness, poor state of facilities, the fact I spent €1000 just on food, drinks and coffee's as what was available at the hotel was repetitive and inadequate. I would not recommend booking this hotel, it's falsely advertized and below standard for what they are charging.

The Cretan massage is very very good, I totally recommend it. The therapist, Fragiski, was very nice and professional. The massage room and the temperature were perfect. Thank you! Eucharistó! The hotel installationaare ok but some could be renovated, but in general, a very good experience, especially their spq and the beach.

We stayed at the hotel for 8 days and overall, our stay was average. The executive room we booked was alright and outdated. Our bedroom airco was not functioning properly, the services especially maintenance help and the reception services could be improved. The buffet for breakfast / lunch / dinner were alright, which were nothing to rave about. The positive points for this hotel are the beach near the hotel and the activities they cater for young children. Also, the mini supermarket on the ground floor in the hotel, the rental center where you can rent transportation (bikes, scooters, quads) to go to central Kos and the supermarket opposite the hotel. Overall, I feel the hotel is more suitable for families with young children/toddlers than it is for family with teenagers.