Julian Forest Suites

Was here for 3rd time went down hill it is now closed sold to government I believe some off staff were let go while we were there made it hard for ones left also yolo team 2 got let go for fighting we were disappointed after being there as it was 3rd time

We visited this hotel and thoroughly enjoyed every minute of it. Since 2019, we hadn't been away and were apprehensive about Covid. The staff were friendly and the hotel food was excellent. We particularly wanted to acknowledge the fantastic entertainment team, especially Mahmut Talha and Levent Eyüpoğlu. They truly made our stay enjoyable and deserve a raise.

Brilliant food great staff great but this place is shutting down don't know why lovely setting not far from bars and restaurants I would go back tomorrow but unfortunately we can't so we will have to find somewhere else wish we didn't we enjoyed it

I'm glad this hotel is closing!. The management clearly have no managerial skills. I fell sorry for the majority of the staff left. Hotel went down hill fast, dirty, broken tables chairs, toilet seat, wardrobe, aircon. Broken glass around the pool. Sexually explicit entertainment staff. Kids club safe guarding issues, only had 5 children to look after but my daughter was attacked by another child with cuts all over face arms and chest, they didn't bring back for 40 mins after my child pleaded and cried. Another entertainment staff let my child out of kids club without my permission and I happened to find her at out sunbeds unattended. Kids staff played pool volley ball with 30 kids. But then just left them unattended without notice. Back up generator blew up and left us 4 hours with no lights and water, child slipped into the pool. Staff didn't even put any safety measures in whilst in complete darkness.

Awful experience with TUI child that was in kids club at night got out and sustained a head injury near a huge water pool… this could have been an accident or it could have been an attempted abduction or attack - not one phone call to check on child…. The Rep was awful and said accidents happen but do not know if it was an accident 9.30 at night during a power outage - we got angry at her lack of concern then got a written warning… who would not be angry that a 7 year old child was injured without any explanation, the Rep breached GPDR by showing us another child’s full details and totally disregarded the event and threatened to throw 2 disabled adults another carer and 2 small children on the street without flights. This Is a serious event - made a complaint and telephoned TUI with no response, tried TUI shop - no help at all - we will take this to the ombudsman as we are furious of TUIs lack of concern for this incident- she could have drowned or been abducted… now closed ranks with the hotel. Holiday miss sold as no Jacuzzi or al a carte resultant as advertised… faeces on walls of toilet, dangerous broken areas round the pool promised care with dietary allergy - no knowledge of coeliac disease - offered things obviously not GF Awful hotel awful experience and awful aftercare