Our wedding experience here was incredibly disappointing. Basic promises were not met: no room decorations, no welcome drinks, no ceremony flowers brought to the reception, no lanterns or candles, cold and overly salty food, no drinks offered all night, and a “floating dinner” reservation that was forgotten due to the "restaurant manager" leaving earlier in the summer. The officiant was late, the shower in our room was broken, the cave pool had black mold, and guests were seated at a wet tablecloth they didn’t bother to replace. We repeatedly had to request things that should have been provided, from breakfast to blankets. Even worse, they promised to follow up on our complaints and never did. For the cost of this venue, the service was unacceptable. Would not recommend.