Although it was late in the year, some service & food were quite poor! 6 of us took an end of year break but although Hotel was ok, fantastic location... the food let it down! We didn't have a really hot meal (apart from soup) for the whole of our 9 days....even breakfast was only tepid! People were queuing as soon as open and we found that it was probably because once a food has gone, it wasn't replaced with anymore! (was this because it was nearly end of season?) The Hotel looked bit tired and needed some attention and some of the staff seemed to be waiting for season to end in 2 weeks! Not all were unfriendly, as one waiter in restaurant looked after us well.... It was an Aquapark so a few children were there which we expected... As there was only one bar/lounge area for evening, seats were limited & children playing football/throwing things about didn't make for a comforting evening! The other comment I have is the fact that a woman was eating in restaurant at night and had a cat on her table and feeding it! We mentioned to staff that this was unhygienic and shouldn't happen but was met with shrug of shoulders.....I felt sorry for next unsuspecting family using that table...... Now this review sounds all negative but it's not at all.... In the height of the summer, it must be a lovely place especially families as location is second to none and the decking by the sea is beautiful.....the infinity pool is gorgeous but as many other Hotels, the towels were put out so early on sunbeds so none spare round pool after breakfast... There is a lovely beach close by and a few shops.... Kusadasi itself is a place we would love to visit again but probably not this hotel..... Definitely would not rate above a 3* plus due to lack of bars/lounges and although rooms were adequate, balconies weren't but bar by the pool and snack bar on the decking area served lunchtime basic snacks..... All in all a little disappointing but we did put most of negatives down to coming to end of season!