The hotel offers great views along the Caldera but requires navigating steep steps. The pool is small, with only 4 sunbeds, making it essential to arrive early for a spot. Our room had a non-functioning key card and phone bell. While there was a kettle, there were no cups, spoons, or supplies. Housekeeping kept the room clean, though facecloths and gowns were not always available, they were inconsistent. However these items were provided quickly upon request. The room was small yet had a lovely view, the balcony was close to the footpath, allowing passersby to be up close and personal but also to see inside the room through the window. The bed was comfortable, but one side was against the wall, making it tricky to get out, you either climbed over your partner or scrambled out the foot end. The bathroom had a cave-like design with a great shower, but the stained basin and partially blocked drain needed attention, and the door frame was damaged with exposed nails. The restaurant offered excellent views, but sadly was without an atmosphere and during our stay it was empty whenever we passed by. We cancelled our only planned meal there. The manager was friendly but clearly ineffective, as room issues were never resolved and the bathroom problems seemed longstanding. Promises of fixes were not fulfilled. We only had breakfast at the hotel. Breakfasts started poorly. After a few days, our breakfast preferences were finally met, it was simple order. The pastry items were however always fresh. The breakfast delivery staff member was serious, contrasting with the friendliness of other staff members. Location is excellent. Good access to OIA and the port where water taxis can be found.