Ikos Odisia

Ikos has definitely downgraded their level of offering and service. Although food is decent it is very repetitive throughout and shows the skimming of Ikos leadership. The grounds are large and nice, but warm hospitality is lacking and inconsistent. There are some incredible service staff but a genuine lack of operational oversight. Long waits for buggy, long wait for services in general. Broken glasses through the grounds and rushed off their feet staff. It’s a no brainer concept for families but in comparison of prices and service levels, I would definitely pay for other luxurious resorts which are not all inclusive as this resort lacks souls and service. It is a genuine subpar 4 star experience. Ikos has grown too big too quickly and sadly there is no delighting in the customer any longer. Communications throughout the resort is intermittent and lacking.

We stayed at Ikos Odisia in October this year for the first time. We have stayed in Ikos hotels many times before. We were not disappointed. The setting is beautiful with restaurants overlooking the bay and lovely grounds. Our room had a lovely bathroom with separate toilet and shower. The food was good in all the restaurants. The service was impeccable. The staff are so polite and friendly. We have already booked to go back next year. Special mention to Achilles,Arsenis,Athanasia, Prodromis, Costantina and Christos.

What a wonderful vacation at Ikos Odisia, where we stayed as a couple for 7 days for the second time since it's opening. Through the overall experience, including service, structure, food, beverages and activities, we felt enormous changes from last year, all for the best. The strongest point of Ikos Odisia, even to other Ikos, is the food. The restaurants are advised by Michelin-starred chefs and have outstanding menus - the best of all the resorts and better than many Michelin-starred restaurants in our opinion. Also from a personal point of view, Elia and Azul were our favorites, the others were also very positive experiences. There are 2 beaches, one private, that reminds of Switzerland, and another extensive, with great water and calming landscape. The rooms were at all times impecable. The cleaning team was very good, leaving always more than enough of everything. Bars served abundant drinks, coffees, food and had really good service. The Concierge service for Deluxe, as well as the regular e-concierge, were great and efficient. We would like to present some minor suggestions that could make the hotel even better: - Entertainment should be extended and focus more on adults, especially with music, DJ, and dancing later at night, until at least 00h, or perhaps 2 shows a day, everyday. As a reference, DJ Sakis from Ikos Aria is great and kept the party up until 1AM. - Pool temperature could be higher to make it more comfortable. - Deluxe bars should have more signature creations, standing out from the regular bars. - Not all bars show the premium alcohol of Deluxe, and they are not necessarily available, which should be taken into attention. - The hotel should definitely have a 'Gelaterie' with real Gelato in the same standards as Ikos Porto Petro. - Elia has one of the best view of the entire hotel, and at night, beside the bar, there is a fire pit that would make the entire ambience a hundred times better if it was lit, which hasn't been done once in these 2 seasons. Above all, what makes Ikos really stand out from all other brands is the service and the employees, always doing their best to make our vacations special. All are great, and here are some that made our stay even better: Vasilis - Deluxe Concierge Thanos - Quality Manager Nikos - Driver Ilias - Ouzo Alexander - Elia Fioralba - Azul Alexandra - Dinner by the sea Valeria - Dinner by the beach Ana - Deluxe reception Elis - Sea Grill Alexamos - Elia Carolina - Elia Panagiota - Spa Stamatiata - Spa Giorgios - Anaya Achilles - Lobby Bar Irene - Elia Andreas - Elia Spiros - Oliva Margot - Oliva Valea - Deluxe Bar André - Deluxe Team Chrissa - Deluxe Bar Marketa - Deluxe Team Vassilis - Elia Emmanuel - Lobby Bar We are already booking our next stay!

Ikos Odisia has been the best all round family holiday we have had. It’s expensive, but you get what you pay for. Our experience was great throughout; 1. Odisia is a great resort suitable for all, from families to couples, to groups, from very young to old. 2. Clean and relaxing environment. The site feels quite natural, very well kept. Predominantly flat, other than up to Elia and Olivia restaurants, but can catch a buggy so would still judge it to be accessible. 3. Food is awesome and one of the best we have experienced - options to suit all tastes, advise to book early (before you arrive) 4. Watersports are excellent and highly professional. Para Sailing (plus other motorised watersports) was an understandable paid extra (only money we spent in resort) and very professional with great views. It was so serene and quiet up there, and a great experience 5. A lot of ‘extras’ are included so delivers on the ultra all inclusive experience; Tesla for a day, 25 min massages for two, non motorised watersports, all food and drink etc 6. The pools are awesome, again good for all ages being 1.3m deep at the deepest point and a sloped access to one end, and separate kids pool (0.4m deep I think). Lifeguards were always on hand and excellent. Sunbeds are plentiful and very comfy. Abundance of towel availability. Toilets are discretely tucked away underground, down a flight of steps. Section of sunbeds are adult only at every pool. 7. Restaurants well set out, great food, a little pretentious at times for our taste in some places, but you can’t fault the quality 8. Beach is amazing, in October the sea was nice and warm and very calm - ripples at most from watersports boats. First metre is a bit pebbly at one end of the beach but once get past first few strides it is lovely soft sand underfoot. The sea gets to waist-height quite quickly but then weirdly gets shallower for several metres and you can pretty much walk out for tens of metres before getting out of depth which was great for our kids (9 and 14) 9. Staff are so kind and attentive, great attention to detail 10. We added the deluxe package, and on balance we think was worth it for things like: the Deluxe section of beach with the cabanas which were very comfy and offered all day shade if needed, free 25min massage x 2, upgraded Tesla (albeit we were given a Model 3 presumably due to availability). We managed to pre book A La Carte restaurants for every evening via our superb Deluxe Concierge, Vasilis. A big plus for us was the location of some of the Deluxe accommodation, with ours (5005) being near the beach and Fresco restaurant which in our opinion was the best for breakfast for example, being incredibly well run, chilled and lovely food. 11. The golf style buggies to get around is a neat touch, and being electric it felt sustainable. 12. WhatsApp and direct messaging with concierge was brilliant for any thing you needed or questions you may have during your stay. Stand-out staff who made our visit truly amazing include Elsa (cleaner), Stamatis (waiter in Ouzo restaurant), Maria and Natalia (beach & pool deluxe drinks service), and our concierge, Vasilis. Plus the lady at the watersports kiosk whose name we can’t remember, apologies, but you were amazing. Great staff who went above and beyond so thank you all for an amazing time and well done to Ikos for establishing an outstanding resort with Odisia. In summary, Ikos Odisia is very new (being completed in 2023) and a great resort with a great feel, chilled vibe, plenty to do and is 60acres in size so lots to experience. The location is stunning on a nice sandy beach with lovely gently shelving sea…..Fab location, awesome food and drink, great staff, brand new resort and all well kept and maintained…..What’s not to like. We hope to return.

Excellent stay and fully worth the visit. Looked after exceedingly well by everyone and all the staff are unbelievably professional and friendly. Particular thanks to Chrysa at the Deluxe pool area who is fantastic. Certainly recommend this hotel to anyone……we have been blessed with wonderful weather in the last week in October which has helped.