Ikos Dassia

We stayed at Ikos Dassia on a Monday evening in June 2025 for a 5night stay. I had read the rave reviews so expectations were high. On arrival the room was clean and modern - but nothing too mind blowing. We arrived around 9:30 pm so we ordered room service (which is included). There is a fuse box on the wall and it emitted a buzzing noise, enough to irritate at night (I am a light sleeper). The next day I raised it with reception and was pleased that they replaced the offending fuse and the buzzing noise had gone. This was the first example of great service. The pool area is great, and the staff come to you regularly so you can order drinks and food (also all included) - you can also order via a QR code by the lounger. Talking about loungers - there were always plenty available. There is also free ice-cream for which the kids (and parents) enjoyed liberally. Occasionally staff would come round to try a new drink, or with some fruit, or to clean your sunglasses - again great service. Breakfast is plentiful - I love the omelette station, again great service from the staff. Lunch was great - lots of options, of restaurants to eat and food to try, all with great service, Where the food really shines is with the evening a la carte restaurants - you have to book these (via an app or via the whatsapp eConcierge), but many of the options were fantastic - again all with great service. The site is based over two buildings and the weather was pretty hot and humid - so the golf buggy drives by the staff between the two buildings to avoid a hot 5 minute walk was always much appreciated. The bars served drinks liberally - again with great service. There is the option for car hire for 1 day (Tesla) with a picnic (that you have to pre-order) - we didn't take this up, there is also an option for free transport into Corfu town. What we did nook and enjoy very much was a 90 minute evening cruise with drinks and glorious sunset views around the coast of Corfu island - all these options are included! Finally, on the penultimate day - we were sat by the pool and a member of staff asked us about our stay. On hearing we were leaving the next morning, she arranged a packed lunch for all 4 of us with sandwiches, fruit, cakes and drinks. A lovely touch. All in all the service was the winner and it made you feel valued. Virtually everything is included - the only additional money I spent was on €5-10 tips to the staff (never expected but always appreciated) and for a massage at a local business across the road (Lumina Spa - see separate review). Thank you team Ikos Dassia - we will definitely return!

On arrival, given a room with a shower over bath, which was disappointing for such a modern hotel, when asking to change rooms, I was met with irritation by the reception staff, unfortunately. I was given an alternative room which was better but it took a little too long to sort out after a long journey which was a disappointing start to a very expensive and highly rated resort. Small requests were made during our stay and responses were quite slow.. the beach is said to be Sandy, but it’s not you need beach shoes otherwise your feet hurt with the stones which completely spoils the delight of the lovely warm sea. Positives were incredible beach staff who could not do enough for you , Jamal was amazing with his attention to detail, Paulo and Stravoula worked so hard as well in looking after everyone. They were brilliant. Food in the buffet was great. I was given a late check out on our last day which was a great bonus, but would I go there again probably not. If you like a lot of a la carte restaurants, are into wine tasting and like the idea of driving a tesla for the day then this place is for you, but I prefer an excellent buffet which it was, don’t drink and didn’t need to drive around the island in 38° so a lot of what is offered is wasted on me. Saying all that I had a brilliant time, the place looks very good and I fell in love with Corfu and the people.

This was our fourth stay at Ikos Dassia, and possibly one of the best. Most of the staff here are a genuine pleasure to be around, and cannot do enough to try and make your stay perfect. Of course there are a few minor niggles, we had some issues with food and service in the buffet, and slower than ideal service in a couple of the restaurants, however overall we felt this stay was up there with one of the best holidays we’ve had. Our two bedroom bungalow was well appointed, with everything requested provided. The food was generally good quality, we particularly enjoyed Grill House, Ouzo and Enoteca. It was nice to see some changes to the menus and some good new wines this year. Our allergens were dealt with incredibly well, and we felt safe, particular thanks to Argiro, who seems to be everywhere in the hotel keeping a watchful eye to ensure things run smoothly! Our concierge Alex was also amazing and helped make our stay so easy, he’s a credit to Ikos and his help was much appreciated. Sofia by the sea pool was also brilliant, along with Tasos in Grill House. Our cleaners were also very lovely and kind. Our 4 year old daughter Eva had swimming lessons with Philip from Wonderfin, he was absolutely superb with her and she came on so much. He was so lovely and kind, would highly recommend! Our main feedback points would be to change the timings of the kids shows to 6pm, this would enable us to visit them without making dinner too late for little ones, let’s face it, tired, grumpy kids isn’t fun for anyone! Also a bit more variety in the kids shows would be great, disappointing there’s repetition during the week. They were great fun though, and the hotel did all they could to try and enable us to attend without being too late which was appreciated. The white night party also felt better than last year. It would be great if the hotel could try and enforce young kids wear appropriate swim nappies in the pools, as having to close them when it’s 38 degrees isn’t ideal, but fully appreciate it’s the parent’s responsibility for this. We really wish Grill House was situated in a better location with more of a view, it was one of our favourites in terms of food and service but lacked the same ambience as the others which was a shame. A couple of the staff in Flavours also need some more training in politeness, one gentleman who serviced the food area who literally barged me out of the way a couple of times to change the serving bowls over, and another lady who pretty much shouted at me was interesting! However the vast majority of staff were really lovely and kind. Overall we had a fantastic stay and I am sure we will return! Well done Ikos and thank you for another superb holiday!

Well after expecting so much for the price paid. Disappointing very much springs to mind. Left stranded at the airport although we should have been collected. Waited around 20 mins to check in although no one else was checking in. Booked a junior suite with twin beds. On arrival the sofa was made up and we were told by the receptionist nothing could be done. Spent most of the 2nd day trying to sort the sleeping arrangements out. They then put a put up bed in the room. Once again we challenged it. Finally they replaced the king size bed with twin beds although by the time this had happened it looked more like a 3* not a 5*! Toilets in main bag had wallpaper patch ups all over the place. Then spent our last evening being spoken to by 26 year old member of staff with an attitude. Was finally offered one nights accommodation for which we paid 940€ a night back. Totally inadequate. Restaurant and bar staff I must say were great.

This was our fourth visit to the Ikos properties, and our third to Dassia, over an 8 year period. There are many excellent reviews on TripAdvisor, and the impressive thing is how Ikos maintains such a consistent standard of accommodation, facilities, food and service year after year. Our 11 day visit in June was fantastic, and it seems unfair to single out individual staff members - all of whom work hard to provide such professional and friendly service. That being said, Georgia was a superb hostess on the Deluxe Beach area, Apostolos was the most accessible and efficient concierge we have met, and Thomas's fitness sessions were well organised, challenging and great fun. All restaurants are excellent, but we particularly enjoyed Kyrkyra, where all of the staff (hosts, servers, team leaders) were kind, friendly and humorous whenever we visited. We will certainly return.