Ikos Dassia

We were met by Sofia, Guest Relations Manager, with a glass of bubbles and a painless check in. From there on, we were treated by all staff like we had met them before. Sofia is fantastic and left us in no doubt that we would be looked after - pure class act!! We must also mention Rondanthi, one of the assistant managers, whose infectious smile lit up every day!!. I could go on all day about how lovely the staff are. We travel nearly every month and this holiday was very, very special. Ikos Dassia has it all and more...it's another level of luxury. 10 days was too short!! In short, if you want a superb quality holiday in a beautiful setting with fantastic food, fab amenities and wonderful friendly people, Ikos Dassia is a 100% must!! Feeling so happy just writing this review. Thank you Ikos Dassia!!

Wow! This was our first IKOS experience and have to say the resort exceeded our expectations from start to finish. The site is beautiful and well maintained. We booked the deluxe garden bungalow and was perfect for the extra space outside. The additional extras such as the sunset cruise, Tesla ride and dinner on beach made that bit more special experience. We were particularly impressed by the standard of the kid's club and the effort made to keep the kids entertained - usually it is drop off and leave them to run around, but they had arranged activities and wee trips round the resort. Specific shout out and major thanks to our deluxe concierge support Karin who went out her way to help us and make sure we got the most from our holiday. I'd also like to acknowledge the onsite medical team who tended to our 6 year old daughter when she wasn't well. They took really good care of her and again went out their way to help. Having that support onsite when needed saved our holiday!! We are already planning our return visit for next year!

I always like to be honest and fair with reviews. This was my second trip to an Ikos resort as I stated in Ikos Oceania in May and had an incredible experience. While Dassia is more modern and looks amazing has amazing scenery and amenities there are some issues I had. I went with my partner and we're not huge drinkers and like with Oceania we asked if there was any possibility of having Pepsi Max which they were both more than happy to accommodate which I thought was fantastic. However, it became effort to ever get it to the room, this may seem minor but there's only so much citrus I can drink. I also don't feel as "looked after" by the concierge as we did with the concierge at Oceania they were incredible so attentive and accommodating and extremely appreciated but also quite responsive. I found the Dassia concierge to be quite robotic which I appreciate it's all done via templates etc but I think they could learn a lot from the Oceania team. We waited over an hour on an occasion where we'd asked the concierge to put through room service, we ended up calling ourselves as we didn't know whether they'd done it. (They hadn't) We had knocks on our door twice by staff when we had the "do not disturb" sign on. There were several occasions where we had to wait quite some time for drinks orders to be taken in the lobby bar, the service around the pool and in the restaurants was great, mostly. In the restaurants if you got a soft drink and not alcohol you'd hardly ever be offered a refill. Sophia from the main pool at sea building was incredible. I also had a bit of a strange issue with funky smelling pillows I spoke with someone and they said that it was down to the down feathers and that was the smell, which is true to a point it's a smell that's created when the pillows aren't dried properly and was quite unpleasant. The housekeeping staff do a great job but they're also extremely loud and at one point either were arguing with one another or just being jovial but it was shouting nevertheless. I feel that there is less food choice at Dassia than Oceania especially at flavors, it's also tough when you have a shellfish allergy and a general dislike of fish to always find food alternatives, something I didn't really find at Oceania. That being said I certainly enjoyed my experience at Dassia but I do think it could have been better.

Fab, fab & fab. 1/ The food was fabulous, lots of choice and all served to you at the table even though it was inclusive. 2/ The staff were fantastic, they couldn't do enough for you, we didn't lift a finger all week and we were very spoilt. we noticed the manager going round the hotel and beach every day inspecting and everywhere was very clean and tidy. 3/ The location was brilliant, we had a choice of beach or pool and also had a adults only area which was nice if you needed it. We enjoyed it so much, we have already booked again for next year.

We had a 1-week holiday at Ikos Dassia. This was our first time at an Ikos resort. We stayed in October and the resort was fully booked, it seems to be very popular, especially with the UK travellers. Ikos Dassia is a genuinely nice hotel, clean and the interior design is cool and contemporary, the staff were always very pleasant. If you're looking for a quiet hotel then this probably won't be for you, however because of the size of the resort there is plenty of space without it seeming overcrowded and there are plenty of places that you can settle during the day, be it at the pool or beach or simply read a book in the lovely lobby areas. Our room was in the Sea building, we had a sea view promo room - the room was small and cramped, including the bathroom, this did surprise us, for a property of this size to have rooms so small. The dining and drinking options were great, a vast selection of wine and nice cocktails at the bar too. We manged to eat at all the restaurants on the resort. Most of the food we had was good but not great all the time - sometimes not consistent. In one of the restaurants I ordered a poached peach dessert, it tasted like it was out of a bottle, a preserved peach. Favourite dish was at the Grill House - The sea bream main dish was excellent. Service at all the restaurants and the bars was excellent, quick, and efficient. Apart from Kerkyra, the morning ala cart breakfast was a bit hit and miss. Special thank you to Georgia at Ergon, she was great, we ate here a few times for lunch, and she was always so welcoming and friendly. The wine tasting in Ergon was also great. Buffet at Flavors was particularly good at all times. Pool area does get busy, so you need to get your sun bed if you prefer to relax near the pool area. We were disappointed as we could not get good beds by the pool one day, when we eventually got 2 beds, we noticed that there were 4 beds beside us that had been empty for hours but looked as though they were occupied. A few hours later two men turned up, when the pool staff asked where they had been, he just said 'oh we went to the town in the morning'. He then was on the phone to someone saying ‘the beds are still here’ some people are just too selfish, taking up sunbeds and not be there until the afternoon. The hotel should have a policy that guests cannot do this. Great DJ entertainment / live music in the lobby areas and entertainment at the theatre in the evenings were nice, We always finished the evening with a drink in the bar, a nice atmosphere to end the day. Overall, a pleasant stay at a Ikos Dassia.