Ikos Aria

Ikos Aria gave us an all inclusive holiday experience that outshone all others, and we've stayed at many excellent hotels. The ambience is relaxed and refined, the staff are welcoming and unstintingly helpful. Our check in was great, the room was excellent and first impressions of the hotel were marvellous and over time only got better. The grounds are well stocked and maintained and although extensive always had new points of interest. There is a choice of 2 beaches divided by an historic ruins. The view of the island from one is magnificent and access by pedalo is relatively easy, though beach shoes are advised. The other beach is more peaceful and idyllic, easy sandy access to the sea can be found at either end. The opportunity to use a hotel Tesla was greatly appreciated and we had a good day out touring the island. Our favourite restaurant was the Ouzo, though closely followed by Seasons and the Asian . The staff throughout the resort were exceptional, friendly and attentive. We have booked again for next September and are looking forward to returning.

Stunning location and beautiful setting, but unfortunately our experience at Ikos Aria did not match the standards we have come to expect from the Ikos brand. Having stayed at two other Ikos resorts previously, the difference in service here was noticeable. The room service food was again very poor, often tasteless and on several occasions undercooked, which was disappointing for a premium resort. Restaurant service throughout the stay was also slower than expected, with meals frequently taking a long time to arrive and at one stage taking over 25 mins to be seated despite being on time and with three small hungry, tired children it was poor. Overall the service felt less polished, with fewer highly trained staff compared to other Ikos properties we have visited. Securing restaurant reservations proved difficult and there remains a clear gap between the standard and Deluxe experience. While it is understandable that Deluxe guests receive additional benefits, the standard package is already very expensive and should still feel seamless and premium. One area of real concern was the speed and manner in which buggies were driven around the resort. Given the number of small children present, they were often driven unsafely and at speed. Having to repeatedly ask drivers to slow down was not ideal and detracted from what should feel like a safe family environment. The manageress was excellent. She was warm, professional and genuinely tried to address our concerns, which was very much appreciated. The location itself is truly stunning and this feedback is shared constructively in the hope that service and operational standards can be brought in line with the wider Ikos reputation.

Overall a wonderful stay at Ikos Aria. The site is beautiful, well maintained and in a great location very close to the airport. Staff go over and above to help, are friendly and approachable. Although I did used to find the management team coming to find us at our sunbeds slightly unnerving as they ALWAYS know where you are. Everything for families is fantastic! Kids clubs, entertainment etc. My 5 year old had a brilliant time. We had booked this holiday with jet2 and had private transfers but didn’t want take car seats and have them in our room all holiday so decided to organise an Ikos transfer which we paid for in addition to the cost of our holiday. Our journey from the airport was fantastic. A private bus with a tv, water and appropriate car seats. The way back to the airport however was a shambles. Although we had paid for private transfer they were trying to put us on a bus with lots of other families and no car seats. When we requested the car seats we were met with a slightly rude response which was unfortunate. We were finally provided with a bay car seat for our 8 month old with jammed straps but had to make do as we were getting later for our flight and their only other offer was a booster. My advice would be to make it explicit that you expect car seats for both journeys if it is something you have booked.

My husband and I stayed at this beautiful resort back in September and we absolutely loved it. If you want luxury, a relaxing experience and excellent customer service then this spot is definitely for you. Everyone was so nice! Stop wondering if you should…just book!!

We visited Ikos Aria in September with my wife. The resort is at a superb location on the beach approximately 15 minutes from the airport. Easy to find as we rented a car from there. The room, the service at the restaurants and the overall attention from all staff during our stay made as to keep Aria top on our list for a revisit!