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Iberostar Selection Paraiso Lindo

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 9367 reviews

Official Description

Nestled between Cancun and Playa del Carmen on one of Mexico's finest beaches you will find our luxury family friendly resort. Inspired by Mexico's captivating history and charm yet modern and filled with all the amenities to make your vacation a memorable one. The resort offers restaurants with dining venues featuring cuisines from around the world, as well as outstanding dishes with the authentic flavors of Mexico. For beverages and light dining there are inviting bars and snack, bars are located throughout the hotel, while room service is ready to serve the customers. For guests traveling with children this resort will meet your needs, offering an innovative program for children grouped by age with different activities. With spacious elegant rooms many with private balconies with a spectacular view. Some of the room amenities include complimentary Wi-Fi. No vacation would be complete without a day at the resort’s spa, offering all-natural treatments to rejuvenate your mind and body heal sore muscles and relieve stress. No matter what your vacation interests are, you are bound to find here in Playa Paraiso.

Amenities

  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Cycling / mountain biking
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf
  • Tennis

Room Prices & Availability

Rooms

1 / 6

Family Room Two Bedroom Family

Bedroom : Double bed 131-150 width (2 units)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Wheelchair-accessible
  • Room size (sqm) : 90
  • Bathroom
  • Smoke detector
  • Tea and coffee making facilities
  • Minibar
  • Number of bedrooms : 2
  • Housekeeping
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More
1 / 5

Double Promo Room

Facilities

  • Bathtub
  • Tea and coffee making facilities
  • Room size (sqm) : 45
  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 6

Double Double Pool View

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Housekeeping
  • Number of bedrooms : 1
  • Room size (sqm) : 44
  • Tea and coffee making facilities
  • Minibar
  • Bathroom
  • Direct dial telephone
  • Smoke detector
  • Internet access
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 5

Double Double Near Pool

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Tea and coffee making facilities
  • Room size (sqm) : 45
  • Minibar
  • Housekeeping
  • Bathroom
  • Toiletries
  • Internet access
  • Number of bedrooms : 1
  • Bathtub
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite Superior Pure

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Tea and coffee making facilities
  • Smoke detector
  • Direct dial telephone
  • Internet access
  • Housekeeping
  • Bathroom
  • Number of bedrooms : 1
  • Minibar
  • Room size (sqm) : 53
* Some services shall be paid at the establishment
+ More

Family Room Double

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Tea and coffee making facilities
  • Room size (sqm) : 90
  • Internet access
  • Housekeeping
  • Bathroom
  • Direct dial telephone
  • Minibar
  • Number of bedrooms : 2
  • Smoke detector
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Junior Suite

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Tea and coffee making facilities
  • Room size (sqm) : 47
  • Housekeeping
  • Internet access
  • Minibar
  • Smoke detector
  • Bathroom
  • Number of bedrooms : 1
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Housekeeping
  • Room size (sqm) : 45
  • Number of bedrooms : 1
  • Minibar
  • Bathroom
  • Tea and coffee making facilities
  • Direct dial telephone
  • Internet access
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 5

Triple Standard

Bedroom : Double bed 131-150 width (2 units)
Living room : Sofa bed (1 unit)

Facilities

  • Minibar
  • Smoke detector
  • Internet access
  • Toiletries
  • Bathroom
  • Number of bedrooms : 1
  • Direct dial telephone
  • Wake-up service
  • Terrace
  • Room size (sqm) : 44
* Some services shall be paid at the establishment
+ More
1 / 4

Double Double

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Smoke detector
  • Direct dial telephone
  • Housekeeping
  • Minibar
  • Wheelchair-accessible
  • Room size (sqm) : 45
  • Tea and coffee making facilities
  • Bathroom
  • Shower
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 2

Single Standard

Bedroom : Single bed 80-130 width (1 unit)

Facilities

  • Minibar
  • Room size (sqm) : 44
  • Number of bedrooms : 1
  • Smoke detector
  • Internet access
  • Toiletries
  • Bathroom
  • Direct dial telephone
  • Housekeeping
* Some services shall be paid at the establishment
+ More
1 / 5

Room Last Room Available

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 45
  • Minibar
  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 4

Double Double Pure

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathtub
  • Room size (sqm) : 45
  • Minibar
  • Direct dial telephone
  • Tea and coffee making facilities
  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More
1 / 2

Double Superior

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Direct dial telephone
  • Smoke detector
  • Internet access
  • Number of bedrooms : 1
  • Bathroom
  • Housekeeping
  • Minibar
  • Room size (sqm) : 45
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

House Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Triple Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Two Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Junior Suite Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Quadruple Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Room Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Single Use Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Room Classic

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Junior Suite Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Junior Suite Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Classic Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Room Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Classic Double Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Garden View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Triple Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Family Room Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Bed In Dormitory Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Junior Suite Garden View With Balcony

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Triple Business

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Double Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Room Capacity 2

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2003
  • Total number of rooms : 446
  • Number of floors (annexe) : 3
  • Disability-friendly rooms : 5

Iberostar Selection Paraiso Lindo is booked in hotel categories: Business hotels, Hotels with charm, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 00:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Golf desk
  • Luggage room
  • Clothes dryer
  • Private pool
  • Private beach area
  • Bikes available

Activities

  • Jet ski*
  • Diving*
  • Windsurfing*
  • Sailing
  • Catamaran sailing*
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Cycling / mountain biking
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf*
  • Tennis
  • Darts
  • Putting green*
  • Golf practice facility*

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Turkish bath (hamam)*
  • Solarium *
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 12
  • Meeting room : 6
  • Secretarial service
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 5
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 4
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Ironing set
  • Centrally regulated air conditioning
  • Fan
  • Safe
  • Balcony

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Early bird breakfast
  • Late riser breakfast
  • Buffet lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

9367 reviews

Traveller rating

Excellent
5835
Very good
2197
Average
785
Poor
327
Terrible
223

Rating summary

Location4.5
Sleep Quality4.2
Rooms4.2
Service4.5
Value4.3
Cleanliness4.6

Recent Tripadvisor reviews

N8132YQcarolynp

Lansing, Ingham County, Michigan

Bad food, bad customer service

31 Mar 2025
My husband and I have been to several AI resorts throughout the Carribean and were excited to take our 3 boys (ages 14, 12, and 8) to Lindo last week for their first experience. Unfortunately we were disappointed in the resort for 2 major reasons. The first was the food. The restaurants were all very mediocre. The burgers and food on the beach were awful - like it had been sitting there for who knows how long. The buffet was also especially bad. The food that should be hot was always cold and it lacked variety-it was the same thing every single day. The only option for breakfast was the buffet and we all really disliked it. There were several days that my stomach felt off and my youngest son ended up being sick on the way home. Can't say for sure if it was the food, but it certainly is a possibility. The 2nd major reason is on our third night there we were woken up by water gushing out of a hole in the ceiling of our kids room. We were up for 2 hours in the middle of the night while waiting for maintenance to come and fix it. They also had to come back the next day to continue with repairs. While that was annoying, we understand stuff happens and weren't upset by that. What did really bother us was that no one from the hotel reached out to us to apologize or offer anything for the inconvenience. And when my husband did seek someone out to talk about it all he was offered was a "free" meal at one of the Maya restaurants. A free meal at an AI means nothing. After he refused that he was basically told they would do nothing for us. He brought it up at checkout as well and was told the same thing. We were very disappointed in how Iberostar handled that situation. If you want decent food and some customer service if anything doesn't go exactly right, don't go here.

RONNIEK1104

Red Deer, Alberta

A very solid 4.50 stars/5

31 Mar 2025
A group of 9 family members took a vacation in March 2025 and stayed at the Iberostar Selection Paraiso Lindo for 7 nights. The Good: - The property itself is absolutely stunning. The atrium/main entrance is palatial and massive. So grand and clean and the foliage is professionally manicured. You could literally eat off the floor. - The rooms suited our needs just fine. Again clean and comfortable. - The buffet restaurant was excellent. A large variety of everything in fact it was better than the a la carte restaurants that we went to. We only got into two of them. The beach snack bars (two of them) were very good. The best chicken nuggets on the planet! Fries were great, chicken wings were good although the hamburgers are made ahead of time and often were only lukewarm . - The sand on the beach is the nice powder white with beautiful turquoise water. The only down fall was that there was a lot of seaweed washed up on shore. Not their fault, and they tried to manage it as best as possible. - The pools and water features were excellent our four grandsons. They had a blast in the pools and the massive waterslides and wave pool. - We experienced excellent customer service wherever we went (except as noted below). They were so friendly and helpful. The Not So Good: - As mentioned earlier, we only went to two of the a la carte restaurants. The food was marginal at best. As mentioned earlier, the buffet was much better. The resort is humungous and you have access to the other sit down restaurants at some of the other nearby Iberostar hotels. We really wanted to get into the Steak House Restaurant as we heard good things about it, and we tried multiple times, but no success. So its a disappointment seeing how many restaurants there are, but you can't get into them. There are some walkups that don't take reservations. So book first thing when you arrive! That said, while the restaurants claimed they were full, we saw several tables available but not enough staff to serve them, so what's the point? - They had a good selection of bars but you could only could get drinks at the pool bars until 6PM. Then the others opened up. The sports bar (Corners) and Lobby bar (fish tank) say they open at 6PM but their doors are open at 5PM. The bartenders there were not very friendly and the service was slow if you came in before 6PM. - For us, the resort was really too big for us. It took a long time to figure out where everything is. If you know this ahead of time, be prepared. This alone would not deter us from staying there again. Conclusion: - We recommend this resort in a heartbeat. So many good things going for it, and we would go back to it without hesitation. We are giving it a rating of 4.5 stars. If the food was better in the a la carte's and could get into them easier, it would probably be a 5 star rating.

Passenger36272967897

 

Lindo-Star Family Suite

31 Mar 2025
Room Category- Star Family Suite at Lindo. 2nd Floor. Daughter loved having her “own space” if you will with this category. Loved the hammock on the patio. Bed was comfortable and daughter said the Sofa Sleeper/Murphy bed deal she slept on was comfortable. Only complaint was being on the second floor with tile flooring we heard a lot of noise from the families all around us. Nothing malicious on their parts but it was loud. We were glad we had the iPad for a noise machine to drown this out at night. Pools and daily activities were great. Water slides were legit and wave pool was a hit. Ocean was super rough for our stay but daughter loved it. Overall easy to keep the kid entertained. People were great. Grounds were well maintained and loved all the wildlife. This place is huge. A lot of walking. We utilized the golf carts for longer distances but you definitely kick yourself when you forget this or that in the room. The towel game is very real. No avoiding it. We had good luck utilizing the tables near the wave pool bar. They were always open and had shade. Then if a lounger opened up we snagged it so the wife could get her sun. If it works for your schedule, the later you hit the pools the more likely you are to get a lounger. On the food front, we aren’t that picky. We had the buffet for most meals outside of a trip to the Hibachi place which was good. It was a huge pain to get a reservation during our week stay. Think it nets out to getting the right concierge at the right time to finally lock something in. Did not appreciate the walking back and forth, per their request, to keep checking if a slot opened. The app was of no assistance to us on this. It was frustrating. The water thing. Good for them for being green but I personally don’t like fetching my water. We had them bring an additional 2 bottles so we had 4 going for the room and made it work. Just not a fan of no bottled water personally but understand what they are doing. Overall, the “whines” are pretty minor. Had a great trip and would likely consider coming back.

chantallN5041IE

 

Beautiful Resort, Horrible Towel Game

31 Mar 2025
This was our first time at this resort. The resort is beautiful, lots of animals, room was clean, good food, and super friendly staff. Overall, we were very impressed with the resort. The only problem we had was finding beach or pool chairs. The towel game is absolutely ridiculous at this resort. We would go for breakfast around 8am every morning then head to the beach or pool. Almost all chairs were reserved with towels at that time. We needed two chairs but couldn’t find two chairs together. The pool area was just as bad as the beach. It was bad enough that my husband does not want to return which is very unfortunate because it’s such a beautiful resort.

Tripadvisor Overview

Located on the white sand beach of Playa Paraíso and just 1 hour from Tulum, Iberostar Selection Paraiso Lindo combines fun and relaxation with 5-star facilities and services. It is perfect for families, couples or friends. To take care of our environment, Iberostar has a firm commitment to our planet through its Wave of Change movement. In addition, you can enjoy a spectacular wave pool, a lazy river to slide with a gentle current, and five more pools. Explore its dining options at its specialty gourmet restaurants, buffets and Star Café where you will enjoy delicious sandwiches and a wide selection of coffees. You can connect with yourself and with nature through an extensive program of activities, healthy cuisine, and an unforgettable SPA Sensations. For children and teenagers it has a wonderful Star Camp. Its wonderful landscapes will leave you breathless.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return