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2
Children
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0
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Hilton Cancun, An All Inclusive Resort

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 4396 reviews

Official Description

Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features twelve restaurants and bars, a 68,000 sq. ft. indoor-outdoor convention center, health club, plus kids and teens clubs. Drink in ocean views from our suites, and spend sunny afternoons in our two pools. The airport and Cancun's Hotel Zone are within 20 minutes.

Amenities

  • Aqua fit
  • Aerobics
  • Fitness
  • Cycling / mountain biking
  • Beach volleyball
  • Billiards
  • Steam bath
  • Solarium
  • Massage
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment
  • Theatre / auditorium
  • Waterpark
  • Wheelchair-accessible

Room Prices & Availability

Rooms

1 / 6

Suite Ocean Front One Bedroom Suite - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Radio
  • Wi-fi
  • TV
  • Living room : 1
  • Internet access
  • Room size (sqm) : 76
  • Shower
* Some services shall be paid at the establishment
+ More

Room Ocean Front King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Minibar
  • Room size (sqm) : 40
  • Disability-friendly bathroom
  • Extra beds on demand
  • Wi-fi
  • Housekeeping
  • TV
  • Safe
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 6

Room Sunset View 1 King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Alarm clock
  • Individually adjustable air conditioning
  • Radio
  • Housekeeping
  • TV
  • Balcony
  • Hairdryer
  • Minibar
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 7

Suite Swim Up Pool Side 1 Bedroom Suite - King Bd

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Safe
  • Hairdryer
  • Toiletries
  • Room size (sqm) : 77
  • Shower
  • Balcony
  • Minibar
  • Desk
  • Housekeeping
* Some services shall be paid at the establishment
+ More
1 / 5

Room Swim Up Pool View Two Queen Beds Guestroom

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Individually adjustable air conditioning
  • Shower
  • Safe
  • Housekeeping
  • Wi-fi
  • Alarm clock
  • Balcony
  • Room size (sqm) : 40
  • TV
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 3

Twin Ocean Front Corner Two Queen Beds Guestroom

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Shower
  • Room size (sqm) : 40
  • Alarm clock
  • TV
  • Wi-fi
  • Radio
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Deluxe Ocean Front 1 Bedroom Suite - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • TV
  • Wi-fi
  • Alarm clock
  • Minibar
  • Shower
  • Room size (sqm) : 68
* Some services shall be paid at the establishment
+ More
1 / 6

Room Ocean Front Corner One King Guestroom

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 40
  • Cable TV
  • Minibar
  • Hairdryer
  • Internet access
  • Alarm clock
  • TV
  • Wi-fi
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 4

Double Ocean Front One King Bed Guestroom

Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 40
  • Cable TV
  • Individually adjustable air conditioning
  • Smoke detector
  • Shower
  • Balcony
  • Satellite TV
  • Centrally regulated air conditioning
  • Internet access
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 6

Twin High Floor Ocean Front 2 Queen Beds Guestroom

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Alarm clock
  • Radio
  • Internet access
  • TV
  • Shower
  • Room size (sqm) : 40
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 2

Double Resort View Two Queen Beds

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 40
* Some services shall be paid at the establishment
+ More

Double Resort View King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Shower
  • Wi-fi
  • Cot on demand
  • TV
  • Disability-friendly bathroom
  • Room size (sqm) : 40
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Ocean Front 1 Bedroom Parlor Suite King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Kitchenette
  • Wi-fi
  • Terrace
  • Shower
  • Hairdryer
  • TV
  • Room size (sqm) : 152
  • Living room : 1
* Some services shall be paid at the establishment
+ More
1 / 3

Double Swim Up Tropical View One King Bed Guestroom

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 40
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 6

Room Sunset View 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • TV
  • Wi-fi
  • Shower
  • Cable TV
  • Radio
  • Room size (sqm) : 40
  • Minibar
  • Alarm clock
* Some services shall be paid at the establishment
+ More
1 / 7

Double Ocean Front Corner One King Guestroom

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 40
* Some services shall be paid at the establishment
+ More
1 / 10

Suite Swim Up Ocean Front 1 King Bed Master Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • TV
  • Wi-fi
  • Alarm clock
  • Room size (sqm) : 130
  • Shower
  • Radio
* Some services shall be paid at the establishment
+ More
1 / 5

Double High Floor Ocean Front One King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Shower
  • Alarm clock
  • Internet access
  • Toiletries
  • Balcony
  • Hairdryer
  • Minibar
  • Safe
  • Cable TV
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 5

Double 1 King Mobility Accessible W/ Roll In Shower

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 40
  • Disability-friendly bathroom
  • Wheelchair-accessible
  • Minibar
  • Safe
  • TV
  • Cable TV
  • Shower
  • Wi-fi
  • Alarm clock
* Some services shall be paid at the establishment
+ More
1 / 6

Double Swim Up Tropical Vw Two Queen Beds Guestroom

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 40
  • Safe
  • TV
  • Housekeeping
  • Alarm clock
  • Wi-fi
  • Centrally regulated air conditioning
  • Wake-up service
  • Minibar
  • Private Pool : 1
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Ocean Front 1 Bedroom Suite

Living room : Rollaways on demand (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Balcony
  • Bathroom : 1
  • Toiletries
  • Alarm clock
  • Wi-fi
  • Shower
  • Living room : 1
  • Extra beds on demand
  • Room size (sqm) : 77
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Ocean Front 1 Bedroom Master Suite - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Alarm clock
  • Wi-fi
  • Housekeeping
  • TV
  • Room size (sqm) : 123
  • Internet access
  • Living room : 1
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Family 2 Bedroom Suite - King Bd - 2 Queen Bd

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Living room : 1
  • TV
  • Wi-fi
  • Shower
  • Room size (sqm) : 69
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Ocean Front 2 Double Queen Beds

Bedroom : Double bed 131-150 width (1 unit) or Queen-size bed 150-154 width (1 unit)

Facilities

  • TV
  • Wi-fi
  • Wake-up service
  • Room size (sqm) : 40
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 3

Twin Ocean Front Two Queen Beds Guestroom

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Internet access
  • Shower
  • Room size (sqm) : 40
  • Housekeeping
  • TV
  • Hairdryer
  • Balcony
  • Alarm clock
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 16

Suite Presidential 2 Bedroom Suite

Living room : Rollaways on demand (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Number of bedrooms : 2
  • Kitchen
  • Cable TV
  • Shower
  • Room size (sqm) : 235
  • Toiletries
  • Minibar
  • Wake-up service
  • Bathtub
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Ocean Front One Bedroom Suite - Two Queen Bed

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 77
  • Housekeeping
  • Living room : 1
  • Shower
  • Hairdryer
  • Alarm clock
  • TV
* Some services shall be paid at the establishment
+ More
1 / 6

Double Swim Up Pool View One King Bed Guestroom

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Room size (sqm) : 40
  • Cot on demand
  • Internet access
  • Wi-fi
  • Balcony
  • Housekeeping
  • TV
  • Shower
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 3

Double Tropical View Two Queen Beds Guestroom

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Balcony
  • Desk
  • Shower
  • Room size (sqm) : 40
  • Internet access
  • Toiletries
  • Hairdryer
  • Minibar
  • Safe
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 7

Suite Swim Up Pool Side 1 Bedroom Suite Two Queen

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • Balcony
  • Shower
  • Minibar
  • Toiletries
  • TV
  • Living room : 1
  • Alarm clock
  • Radio
  • Room size (sqm) : 77
* Some services shall be paid at the establishment
+ More

Double Sunset View Two Queen Beds Guestroom

+ More

Room High Floor Ocean Front One King Bed Guestroom

+ More

Double Guest Room

+ More

Room Run Of House

+ More

Room Sunset View One King Bed Guestroom

+ More

Statistics & Profile

  • Year of construction : 2021
  • Total number of rooms : 715
  • Number of floors (main building) : 7
  • Single rooms : 197
  • Double rooms : 433
  • Suites : 75
  • Family rooms : 10

Hilton Cancun, An All Inclusive Resort is booked in hotel categories: Business hotels, Green Hotel, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour from 12:00:00
  • Late Check-out
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls*
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service*
  • Medical service*
  • Day-care centre*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Private pool
  • Towels and bed linen

Activities

  • Aqua fit
  • Aerobics
  • Fitness
  • Cycling / mountain biking
  • Beach volleyball
  • Billiards*

Health and beauty

  • Steam bath
  • Solarium
  • Massage

Business

  • Conference room : 16
  • Meeting room
  • Printer
  • Photocopier*
  • Audio-visual equipment rental*
  • Fax*

Restaurant service

  • Café
  • Bar
  • Restaurant
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room

Entertainment

  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment programme for children
  • Theatre / auditorium
  • Waterpark
* Some services shall be paid at the establishment

Meals

  • Breakfast buffet
  • À la carte dinner
  • All inclusive
  • All inclusive with alcoholic drinks own brands
  • All inclusive with alcoholic drinks top brands
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

4396 reviews

Traveller rating

Excellent
3433
Very good
505
Average
190
Poor
131
Terrible
137

Rating summary

Sleep Quality4.6
Location4.4
Rooms4.6
Service4.6
Value4.5
Cleanliness4.6

Recent Tripadvisor reviews

JensenJ_13

Chicago, Illinois

Gets better every time

Thanks to Raymundo, Harman, Janet, Jorge and Dafne for another wonderful experience at the Hilton Cancun. Our second family spring break here and it is a great resort!!! Also must try the Mexican Restaurant(Maxal) , Christian provided great service, very attentive. Kids loved the singer at the restaurant!!! Thanks to all the great people in the kids club for all the fun times the kids had including Arge, Dani, Nath, Angie Dixie, Ale, Paty and Rubi!

thoraskildsen

Copenhagen, Zealand

A peaceful and relaxing Christmas celebration.

31 Dec 2024
Quiet and relaxing Christmas celebration. We took our three children with us on a 16-day Christmas vacation in Cancun. We adults stayed in a Parol Suite with a large living room and bedroom, as well as two bathrooms. Very good food in the hotel's many Al carte restaurants. We visited the buffet restaurant one day, but this was experienced as more stressful. We had a nice Christmas celebration and are happy with both the room and the staff. Especially happy with the large dining room in the Suite, so that on Christmas morning we could order room service and eat a delicious Christmas breakfast all together. Then we watched a movie together in the living room like we do at home.

donovank505

 

Enjoyed the sun and views.

31 Mar 2025
Great all around experience, all of the bartenders and servers are amazing. Antonio peraza,hector,David are all the best. I don’t know their last names but those three bartenders made the trip very memorable for me and made me very comfortable with everything here.

grngab

Fort Collins, Colorado

Carolina and Erika’s amazing service and warm hospitality make every visit to the lobby bar a truly special experience!

31 Mar 2025
Carolina and Erika in the lobby bar are absolutely amazing! Their warm hospitality, exceptional service, and friendly smiles make every visit special. They always go above and beyond to ensure every guest feels valued, welcome, and well cared for. Their attention to detail and genuine kindness create an unforgettable experience, making the lobby bar a favorite spot for all who visit.

michael_nikolaev

 

Kids Club in Hilton Cancun is amazing!

31 Mar 2025
The Kids Club team is doing an amazing job there. Our girls (9 and 7) had a blast during our 1 week stay just recently. HUGE shout out to the team Arge, Dani, Nath, Angie, Dixie, Ale, Paty and Rubi!!! Ladies, you are amazing and the girls enjoyed every minute with you. Thank you for making our stay very relaxed!

Tripadvisor Overview

Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features 12 all-inclusive dining experiences, a 6300 sq. m. indoor-outdoor convention center, health club, plus kids and teens clubs. Drink in ocean views from our suites and spend sunny afternoons in our two pools. The airport and Cancun's Hotel Zone are within 20 minutes.

More Hotel Information

To take into account

  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return