Four Seasons Resort Seychelles

We spent 10 days at the Four Seasons Mahé over the Easter holidays. The beach and bay are stunning, and the Marine Biologist, Pip, was truly excellent (highly recommended). The local Creole staff were kind and always smiling. Unfortunately, the overall experience was let down by a management team that seemed unfit to run a luxury resort priced at €4,000 per night. Key issues: • Activities: Several advertised experiences were unavailable. For instance, both boats for the “catch and release” activity were out of service for most of our stay due to delays from an external vendor. A resort of this caliber should have internal maintenance for such cases. • Housekeeping: Despite requesting specific timings, housekeeping arrived at random hours, and we often returned to find the room still being cleaned. There appeared to be little coordination between teams. • Room Issues: Most disappointingly, our villa’s AC failed, and we were left without access to our room for hours. The team showed no urgency, and only after repeated complaints did a manager appear—with no clear information or immediate solution. Eventually, just as we were packing to move to another villa, we were told the AC was fixed. This entire episode, which happened on Easter Sunday, significantly disrupted our day. While the location and some staff were excellent, the disorganization and lack of professionalism from management were far below expectations for a property of this standing.

The Seychelles are known for their breathtaking beaches — and for the law that ensures they remain open to everyone. At first glance, this hotel seems to respect that rule. But dig just a little deeper, and the message becomes clear: day visitors are not truly welcome. It begins with a yellow wristband — handed to day visitors as a visible mark of their outsider status. This isn’t about convenience. It’s a not-so-subtle signal: You don’t belong here. Security staff make sure the message sticks. Day guests are confined to the front section of the beach. Step too close to the hotel, and you’ll be politely — but firmly — escorted back. This isn’t an isolated incident. Staff actively monitor and repeatedly remind day visitors of their place. It’s hard not to feel like a second-class citizen. While hotel guests roam freely, day visitors are merely tolerated. Hospitality? It’s nowhere to be found. What Changed — and Why It Needs Government Attention Before the pandemic, this same hotel showed that openness and hospitality could coexist. Day guests were welcomed, brought extra income, and added life to the beach. Today, they’re treated like an inconvenience — or worse, like intruders. This kind of exclusion goes against everything the Seychelles stand for. If the government doesn’t address it, the long-term damage won’t stop at this hotel’s reputation — it could tarnish the country’s image as a warm, welcoming destination. Travel Tip: Seek Real Hospitality If you want a beachside experience without being treated like you’re “less than,” look elsewhere. There are hotels in the Seychelles that truly understand what hospitality means — and that don’t try to privatize what’s meant to be public. A public beach should be a place of freedom and openness. When a hotel forgets that, it’s time for a policy change — and time for the government to pay attention. True hospitality doesn’t draw lines in the sand.

Not sure what all the other few thousand people are smoking, or maybe this is their first "luxury" trip so they do not know what high standards are. As I've noticed most travelers here seem to be british-style first-timer tourists and are impressed by anything. This four seasons is easily one of the worst in the chain, all the way down with four seasons buenos aires, maui, mauritius, riyadh. Run-down resort with terrible service, bad food and 90's era style. Hard to believe they charge over 3,000$ per night for the basic villa. They would have to pay me this much to stay here next time.

This property can not be replicated anywhere in the world. We had a 1 bedroom tree house on the hillside over looking the beautiful beach and Indian Ocean. We had breathtaking sunsets every night. The staff is friendly and very approachable making you feel at home. We would definitely come back here if we are traveling to this region of the world. Great place to escape for a week after a Safari.

This was not our first time in Four Seasons Seychelles but this year has clearly been the best. A new management team is in place and bringing changes in the resort especially around events, special evenings and services in all areas of the Four Seasons. If you are looking for a place to stay, forget about the other luxury hotels that you may hear about and go to the Four Seasons; this is the best service that you will get with staff fully dedicated and so enthusiastic about the work they do every day. I cannot think of one area that is not up to expectations and all staff and teams are providing a fantastic service for everybody who is staying there. Attention to details is a motto and all staff are really trying to make a difference and ensure that guests have the holiday of their lives. Another fantastic experience at Four Seasons and a holiday that stays in your heart for ever when you have the chance to stay there. Well done everybody !