Following a disastrous stay in Crete, i cut my losses and checked out of there, jumped on a ferry and booked Elysian last minute - what a decision that was! My ten year old and i checked in for a three night stay and we're so glad we did. From booking, I received WhatsApp communication from the hotel directly which provided all I needed regarding our stay there which I found helpful and reassuring. Unfortunately the taxi driver dropped us at Elysian Retreat in error. This is this is the sister hotel which is a ten minute walk from the Elysian Santorini. Our room wasn't ready (we were very early) but the team told us to enjoy the pool while they took our luggage onto the correct hotel. The service was meticulous from the off, making sure that we had everything we needed and apologising for the room not being ready - even though we had arrived hours before check in. We had a call to say the room was ready and we made the short walk up the path to Elysian Santorini. Check in here was fantastic and we were lucky enough to be in the "Red pool room". The room was spotless, spacious and very well furnished and decorated. This was one of the best hotel experiences i've had. It was more of a private apartment than a hotel, which was perfect. The location is great. There are 2-3 nice looking restaurants within a 2 minute walk and Oia is just 10 minutes away by foot so we were well within reach but with the feeling of living in a quiet neighbourhood. The hotel is a few minutes walk from the nearest carpark as it sits in the pedestrianised zone but this is a huge plus as there is no traffic noise to keep you awake. We were due to fly home at 23:50 but once again, the hotel arranged for our luggage to be sent to the Retreat and we were able to use the facilities there to shower at the end of the day and have a dip in the pool before our taxi picked us up. I will absolutely be back to stay at the Elysian. The accommodation is stunning, service impeccable and location ideal and I thank all the team there for rescuing our holiday!