We stayed here for 4 nights with our 16 year old after moving from Helea next door that was just far to full of children for us, we wanted the peace and relaxation that Elissa offered. From the moment we arrived the reception staff were truly great, nothing seemed too much trouble, always friendly and helpful. The hotel is beautiful, it really is, the views are gorgeous too. The room was wonderful 7309 the fridge was always well stocked, towels changed and cleaned well and it opened straight out to a large pool and bar so felt really like we didn't need to move far at all around the hotel, we did though and enjoyed sitting around the main pool area too. The pools are very cold, which im sure in the high season when it's super hot and very welcoming but they were just too cold to fully enjoy in October, it was very funny people watching as they tried to suffer the cold dip though. We stayed the week the hotel was closing down on the weekend and left the Wednesday before they shut down. And this was evident. The food was excellent the amount of choice was great and it was always very fresh. Again the staff in the restaurants were absolutely great. Our only disappointment was that as our 4 day stay went on, we were denied certain things, Moet is included in the AI and I'm not sure if they limited the number of glasses allowed to each room number daily as they ask your room number everytime you order something but very often I was told Moet has finished today and offered a sweet sparkling wine instead which just wasnt the same, then the day before the final day of our stay we were told no more Moet at all because we are closing down, this also happened with a sauvignon blanc we enjoyed, now I didn't make a fuss as its not the staffs fault and they did seem awkward telling us no more left but actually, the hotel was still very much open, with guests that had paid good money to stay there and to have all the food and drink on offer for the entirety off their stay, not be told we are closing its gone now you cant have it, this is a big mistake by the management and actually made me quite angry as we weren't getting what we expected from the hotel, this is a real shame as this is a truly fabulous place that I would recommend to anyone and also we would like to return to year on year but only so long as I knew that guests would get exactly what they expected each day. Also the food was always great but the last 2 days there were definitely some dishes that had been re used and some meals were clearly use up meals put together by the chefs, whilst this is good so as to limit waste there was a couple of strange offerings, that said the rest of the food was always wonderful. Overall Elissa is possibly one of the most tranquil, relaxing and lovely hotels we have been to, the staff are a total credit to the manager and we would love to come again, with friends or as a family, but possibly not choose the last week of the season for the reasons stated. All told id like to thank the staff for a wonderful holiday and I hope they enjoy their winter break.