We stayed here early September and we enjoyed our time here. Upon arrival we had a room upgrade and birthday balloons and banners kindly arranged by the staff which was lovely. The staff are polite and pool/sun loungers are what you see in photos. The day our air conditioning broke we were offered a new room to stay in whilst it got fixed which we appreciated. You do need a car or quad to access this hotel as it is a bit out of the way, not really walking distance to shops and restaurants. There is free parking. However, I wouldn’t say this hotel is 5 stars, it is 4 at best as there are part of it that need a bit of a refresh in terms of decor and cleaning, the breakfast available isn’t the best and drinks etc are expensive. There is no entertainment or atmosphere. It’s just not up to 5 star standard comparing to staying elsewhere. We had a broken shower that didn’t get fixed during our stay so we got used to low water pressure and sometimes cold showers and the WiFi isn’t the best and TVs aren’t smart ones. Unfortunately there is also a new villa I believe being built immediately in front which has obstructed the beautiful view. We did experience building works which was expected as it was end of the season but it wasn’t too noticeable. Overall I would return here, we had a lovely holiday and do recommend the hotel but for 5 star luxury I would recommend looking elsewhere.