Elegance Luxury Executive Suites

My wife and I visited the hotel at the beginning of June. Tucked away on the hill with a breathtaking view of the ocean and mainland Greece in the distance, the hotel gives boutique vibes but an a slightly larger scale which is perfect. From the moment we arrived, we were looked after with friendly and professional care. The front desk went out of their way to ensure we had what we wanted and even assisted us to sort out planned excursions. The room was gorgeous, complimented by a full-length balcony and the indoor jacuzzi. Relaxing by the bar and pool was very peaceful and the service staff were very attentive serving delicious meals and generous portions. I did like that every time we sat down, a waiter brought over water with lemon and ice. I cannot find any fault with our visit or this venue. We are already planning our return visit. Five stars!!

The photos the hotel are using to advertise are VERY old. The hotel is extremely tired and desperately needs a renovation. There were several problems during our stay. • Broken air-conditioning • Broken shower • Low water pressure from the shower • Cold water from the shower • The room safe did not work • Power cut on one day • Complete loss of water supply on one day • Wallpaper peeing off in the room • Poor state of floor covering in corridors and the room • Poor state of skirtings in the room and corridors. • Bulbs needed replacing in the ground-mounted room name things. • Poor state of the decking around the pool. We complained about the air conditioning daily. It was finally fixed on the last night of our stay. Other guests told us their air-conditioning was also not working. This prevented us from sleeping properly, which spoiled the holiday. The shower was replaced after the first night. The low water pressure and cold water was not rectified during our stay. We felt like we couldn’t really wash properly. The room safe had its batteries changed after the first night, this fixed the problem. The general state of the hotel was not that of a 5-star. Most of the areas in the hotel needed refurbishment. The wallpaper, the flooring, the skirting all needed replacing. The names of each room were displayed in a lightbox, in the floor, by each room door; almost all had flickering bulbs in them. The area around the pool was clad in wooden decking, this we clearly very old, many parts were warped and sticking up unevenly, cleating multiple trip hazards. The staff were, however, very friendly and attentive. The food we ordered on our first afternoon there was very nice. On checkout I re raised all the complaints before paying our bill for the extras. I was told that I should pay for the extras and raise a complaint with booking on returning home. I graciously paid for the extras and I’m now complaining.

This petite boutique hotel is a wonderful hide away from the more busy parts of the island. Its staff are the most attentive and friendly making the service very personal and intimate. The chef is a character and awesome at his job. The bar and waiting staff ensure that you are fed and watered at all times. They make a point of knowing you by name carrying a lovely smile with it. The room is impeccably clean and the towels and sheets smell amazingly fresh. Such a relaxing hotel. The sunset here is gorgeous. Just a lovely place!