Dimitra Beach Hotel & Suites

Me and my boyfriend are coming to the end of our week staying at Dimitra hotel. Wow! What a wonderful experience we had. From checking in on the first day to the end of our stay all staff have been so wonderful. Special thanks to Anastasis (restaurant staff) in particular who went that extra mile to make our trip a memorable one. He would always greet us at breakfast and lunch and make sure we had everything we needed. He made the experience personal by remembering our drinks and asking us what we had planned for the day, the following day he would ask us how we got on. He was friendly and really cared about his guests which was so lovely. Would definitely recommend to family and friends.

An absolute gem of a hotel. Immaculately clean and fabulous food. We loved the swimming pools which were very clean and had such comfortable sun loungers. Staff are hard working and extremely helpful. This hotel is right on a slightly shingle beach which fantastic views out to sea. The main buffet is plentiful and very well presented. We also are ate at the small Italian restaurant and the Greek restaurant. The staff in the Italian restaurant really went the extra mile to help. Would recommend a day out to Kos which has a lovely old town and lots of quaint shops. Be prepared to negotiate on price though! Also recommend the boat trips around the three closest islands. There are lots of these trips leaving from the harbour. We will most certainly be returning to this hotel.

The hotel was amazing with amazing view. I went with my family, we all were very happy about our stay. We loved the food, it was soooo good and the was great variety. The rooms were very clean with great view. I personally loved the pool as Im not a sea person. The service was quick and the staff very friendly. If we go to Kos again we will go back there for sure. We recommend it to everyone who goes to Kos!

I really would like to share my experience especially for family with children. Starting from the beginning, we received the room at the really end of the resort and top floor building without the lift. Reception obviously was aware we are coming with infant 15 months old as cot was prepared in the room on arrival and they haven’t considered changing our room when we explained it will be very frustrating for 2 week take the pram downstairs and upstairs to get to the pool, restaurants and back to the room. The resort is unsuitable for the family with small children or disabled people. There is no Kids Club even though they are advertising it is an option. It is a built shed located near a mini swimming pool obviously without an air-conditioning so I’m not sure how the kids could play there if 40 degrees outside. The entertainment team is completely unprepared for any kind of activities for the guests and children, what’s more they officially say they don’t like to play with kids and they don’t have tools to do anything with guests. We went for mini disco and apart of music playing nothing was there prepared-no games, no entertaining and we left 5 mins after. Room Cleaning - apart of the very friendly Cleaner, service is definitely not what I expect in five star hotel. The beds are not properly done, floor only mopped without hoovering. The food in the buffet was very average, the à la Carte restaurant can be booked only once during your entire stay, there are only two restaurant in a whole resort. I would expect more variety of deserts. All the restaurants and buffet are outside so without air-conditioning, difficult to enjoy the food as hot. The good things about this hotel is location - not far from the Kos town where we spent lovely time ( 25 mins by local bus ) Taxi is not very popular there and you need to wait quite a long time if you wish to get them. Also beautiful view from the room and the swimming pools. Receptionist team, and pool bar - Irene and Thodoris who tended the swim up bar, both extremely friendly and took pride in their job and always had a smile on their faces.

In brief, a big disappointment. Remote location, unfriendly staff, terrible food, no customer service, ridiculous rules, decent clean room. However not worth it. Definitively not a 5 stars hotel, 3 ............at the most. Spend your money somewhere else.