Diamond of Bodrum

We have just stayed here for a week. Hotel is very nice and spacious views are stunning. We paid extra for a sea view room definitely worth it for the breathtaking views. Room was clean with nice bed and large vanity mirror and chair good size balcony. Bathroom good size little shabby but clean. Pool area amazing and there are three main bars pool bar lobby and roof terrace. Food was good first two days then went down hill. Fresh omelette made to order due breakfasts delicious lunch and dinner not so good eat out a couple of times. Deniz on the lobby bar was the sweetest woman. So happy and friendly made amazing cocktails she made my holiday the best staff member by far. Overall nice and a good place to stay just food not the best.

Just spent 11 nights at this hotel, booked it through Jet2, the worst hotel I have ever stayed in and surprised that jet2 are sending their customers here, the food is absolutely shocking, cold and couldnt even tell what it was half the time, plates and cutlery were filthy, we spent a fortune having to eat out, staff were rude and unhelpful, had to repeatedly ask for clean towels and to have the beds changed, the place is grubby, the only bonus was the view, don't book this hotel unless it's just for the view cos you won't get anything else.

I recently stayed at Diamond of Bodrum for 5 nights in October, with an all-inclusive package through Jet2. Sadly, this was one of the worst hotel experiences I have ever had. I travelled with my mum, sister, best friend, and her mum, and we were all left deeply disappointed. Food & Dining Experience: The all-inclusive food was absolutely terrible. The buffet at breakfast, lunch, and dinner was consistently unappetizing, with dishes that weren't even labelled, leaving us unsure of what we were eating. There was also zero variety in the food offered—it was the same bland, greasy meals every day. We were especially excited to try some authentic Turkish cuisine, but there wasn’t even a hint of it on the menu! The snack bar was no better—everything was greasy and tasteless. The hygiene standards were shocking—flies swarmed the food stations, and to our horror, we saw staff drop food on the floor and then put it back into the buffet. When we questioned this appalling behaviour, the staff laughed in our faces. We ended up eating out most evenings because we simply couldn't stomach the food at the hotel. Staff & Service: Communication was a real issue as the majority of the staff barely understood or spoke English, making it difficult to address our concerns. But the worst part of our stay was the night manager, Syeb. He was incredibly rude, shouting at us for no reason and even making offensive comments, stating that he "hated British people and women." This behaviour was completely unprofessional and unacceptable. When we reported this to the Jet2 rep, Osman (who was very helpful), he informed us that this wasn’t the first complaint they had received about this manager. Osman assured us that he would escalate the issue, but the damage to our experience was already done. Room Conditions: One of the rooms we booked had a broken air conditioning unit, which made the stay even more uncomfortable. Despite reporting this to the hotel staff, they refused to fix it. Thankfully, after calling Jet2 out of hours, Osman managed to change my friend’s room, which was the one silver lining in an otherwise dreadful experience. Location & View: The only redeeming quality of this hotel was its location and breath-taking views. The panoramic view of the coastline was truly stunning, and the hotel's proximity to the beach and local attractions was ideal. However, a beautiful view does not make up for the appalling service and substandard facilities. Shocking Truth About Positive Reviews: After speaking with several other guests during our stay, it became clear that our negative experience was far from unique. In fact, every guest we spoke to had nothing but bad things to say about the hotel. What shocked us even more was when we received confirmation from a staff member that they were responsible for writing many of the hotel's positive reviews, using Google Translate to generate them! This kind of deceptive practice is completely unacceptable and misleads potential guests into booking a hotel that is nowhere near the standard advertised. Overall Rating: In summary, I would strongly advise anyone considering Diamond of Bodrum to avoid it at all costs. The hotel's poor hygiene, rude staff, inedible food, and complete lack of variety overshadowed what should have been a relaxing holiday. Jet2 seriously needs to reconsider having this resort on their list, as it is simply vile and not fit for the standards expected from an all-inclusive holiday. I never usually write reviews, but this one had to be done. I do not want anyone wasting their hard-earned money on this awful experience. Please take the time to read reviews before booking this place—I wish we had! This was by far the worst hotel experience I’ve ever had, and I will never stay here again. Save yourself the trouble and look elsewhere.

Just don’t go. Views are incredible but that is the only incredible thing about this hotel. Food was absolutely awful. Not looking for British cuisine but couldn’t tell what exactly food was meant to be in spite of description written above it. When we did try first couple of nights it was disgusting. I spent most of the week on bread and butter ( don’t believe it was butter) .My hubby in desperation tried to get eggs one morning at ten past nine only to be told no eggs left. Hygiene an issue too. I took my own tissues and wipes to the loos as there was a lack of loo roll and hand tissues in many loos. Especially on pool level three where loos were abysmal. The lifts could also do with a good clean and certainly did not smell fresh. People might love cats but I do not want them running around food areas. I saw a couple one morning putting down their plate so that one of the stray cats could feed from it and that turned my stomach. Some guest might be eating from that plate later in the day. The bar staff have no idea of the cocktail list and when making espresso martini one night he ran out of coffee liquor so started adding other unknown ingredients instead of going for another bottle. Don’t even try pina colada’s because they are like water. I do not usually write reviews when I have nothing nice to say but strongly feel this place need to get their act together. It cost us a lot of money for a crap experience. I don’t want/ need generic reply from hotel saying they have taken my feedback on board and inviting me back because pigs will fly first.

All inclusive holiday with friends, we booked via well-known airline but our room preferences (twins) did not pull through, so we had to request room changes the next day. Air con was a little hit and miss between us all, but sleep was good. Don't be going to another country and complaining about the lack of British food, we all found the range of Turkish food available tasty. Dinners have more variety and change, with fresh options cooked outside (don't bother with pasta as was overcooked). Breakfast was pretty standard throughout the week which suited us. Lunch was average, but seek out the cafe bar near the beach for nice food (pizza, pide, meatballs were a hit) but service was rubbish. If you're drinking alcohol, please be aware that measures are crazy, which isn't a great thing because drinks become disgusting. There is a cocktail menu which some of the team either don't know well or make up as they go along (we had ordered a mocktail with blue Curacao which was made with grenadine because he liked the colour). Only get drinks from Hamza in the pool bar if you want a cocktail, there were all balanced. Deniz in the lobby bar was also lovely, friendly and attentive. I did hear a lot of complaints from fellow holiday makers but we didn't agree. Reception were able to assist us, calling taxi for trips to the market (T for fashion and tourists, very busy, remember to haggle, F for fresh food market which was mostly for locals but we bought fresh and dried fruit, honey and tea). Housekeeping were very good too. There is a gym attached to hotel which can be accessed by locals. Small footprint which also gets very hot. There are a couple of treadmills but it was too hot for me to use! Various cable machines and dumbbells, and a few super thin mats. Bring your own water and towel. The guy running the gym seemed nice enough and only interacted with me to lower a rest which was fine to me. Visited the spa at 5 and was told they were closing 50 mins later. They couldn't have told us this as we arrived? Didn't have time to use any of the rooms, just enough time to use the heated baths. Their opening hours say they are open until 8.30.