Where do I start with this joke of a hotel, this is the 3rd time we have been to Kusadasi and I can honestly say staying at this hotel has put us off going back there. The staff are so rude and very unprofessional and not helpful at all, especially the pool attendant who needs to go to charm school, one day I layer out on the sun bed and it literally collapsed on me which I can honestly say gave me the shock of my life and I reported it to the pool attendant who looked at me and said it’s fine just get another one, I could not believe what I had just heard no duty of care at all, so I reported it at reception and spoke to the manager who again was not helpful and turned round and said wel that could of happened to anyone, wow my response was well yeah it happened to me and he then said well I will have a word with him, unbelievable, don’t even get me started on the rooms absolutely disgusting, they were cleaned daily which consisted of hovering the floor and changing the beds and emptying the bins the bathroom was disgusting and so unhygienic, it really put me off and then to top it all the wife and couple we went all ended up catching a bug and were not well, especially my wife who is still not right and we had to go to the doctors when we got home. The selection for breakfast was a joke, one morning there was fried eggs with mincemeat need I say anymore, to sum it up the hotel needs a complete refurbishment, and needs to take at least 2 stars off.