We had a pleasant stay with our friends (four adults, four children). The pool area is great and well keot, the surroundings are stunning, the service is impeccable, the staff is so efficient and friendly, and the food is extremely delicious and varied. And the cleaning staff were working around the clock, I have never been at a cleaner hotel. I am really impressed. I do wish that alcohol wasn't served at the childrens pool and that the childrens pool was a smoke free area. Why some people have the need to drink and smoke from 10am in front of their toddlers I will never understand, and I do not understand why the hotel allows it. Some of the guests were black-out drunk at 2 pm. Unfortunately we booked spa treatments for the adults in the group, and the owner billed us twice for the treatments which we only found out when checking out. I do not recommend the spa. If only the treatments were good, but they were at best mediocre. The same happened with the beauty salon - even if you negotiate a price in advance they will bill you twice the amount. So unfortunately the whole experience was tainted by the spa billing our room for a prepaid treatment and the receptionist insisted that we must pay - again.