Crystal Palace Luxury Resort & Spa

What an excellent stay from checkin to checkout the staff couldn't do enough to make our stay a pleasure. Checkin very quick and simple. Room on front of resort perfectly clean, comfortable and well resourced, no issues during stay. Food plentyful and yummy with a huge selection in the main restuarant cooked fresh for 3 of us on arrival as ordered on the first night 17th Nov even got our first taste of real welcoming hospitality from the 2 restuarant staff with a pepper challenge lol both continued to show care and excellent hospitality during our stay Idris and boss chef man . Being end of the season with not many people in the hotel entertainment not as it would have been I'm sure during season, but loved the musicians in Paul's bar and had a little dance in the onside club one night. A big thanks to all staff working during our stay from the reception team to the chefs and team leaders loved the jokes and animated descriptions of some of the food when having a tease all we're special but in particular from Pauls bar and the restuarant the guys that kept us company and with drinks too. The team spoke better english than us lol Idris your a star and will go far, thanks for making my birthday dinner that extra bit special as well lol oh and the twins 1 and 2 you know who you are and u know who our favourite was lol must not forget babyface in the Patisserie and Furkan In the lobby bar. For my birthday I got lots of presents including a birthday cake, fresh fruit platter some sparkly and a card spaced out nicely through the day and all unexpected and not arranged all from the hotel and to not leave my partner out he received a present the day before lol so thoughtful and executed perfectly. Thank you Crystal hotels an excellent end o f year stay. K and E x p.s keep learning that Jamaican, you never know you may use it one day lol xx

I returned after a year to Crystal Palace, this time with a group (22 people) of my travel agency. The hotel is one with a fair quality-price ratio. The rooms are ok, clean with minibar that is replenished daily. The food in the main restaurant is very good, diversified and cooked with taste. At the beach snack bar, the same attention is not paid to the dishes, they are often served cold. The a-la-carte concept at the snack bar is a good idea, but the staff still needs to be worked on. I ate one evening at the Mexican restaurant but unfortunately I was not impressed. The alcoholic beverages served in the bars are of good quality, this being one of the strengths of the hotel. A very good thing is that there are restaurants and bars where you can eat and drink 24 hours. The beach is a very good one with fine sand and smooth entry into the sea. The big problem is the beach towels which are very small (they cover half of the beach bed). With a little goodwill it can be solved. The hotel staff is kind but unfortunately there are few English speakers. Overall a good hotel that I recommend. Congratulations for the involvement of Mr. Ahmet Turgan (GM), Mr. Veysi Salman (F&B Manager) and Mr. Murat Goven (Front Office Manager). Mr. Veysi thank you for CHARDU!

Beautiful hotel, great location, good ice cream. Horrible food except for dinner buffet which was great. All dessert is made out of gel and the cakes are fake and without flavor. Scary fast delivery of food on the restaurants, which reflected its taste and quality.