Contessina Hotel

Lovely hotel in Tsilivi with a friendly and helpful Team. Beautiful rooms and outdoor areas all kept very clean. The bedroom was very nicely decorated, spacious and comfortable. Water was provided daily and there was a nespresso machine in the room. The toiletries smelled divine. Each day you received treats to your room which was a lovely touch. We were upgraded on arrival to a swim up room. Was very excited but quickly felt let down as the pool was shaded most of the day. We did venture in twice very late afternoon before the sun started setting. Can’t really complain because it was complimentary. If I could give some advice I’d recommend removing the trees/bushes between the rooms so the sun can reach all beds/plunge pools earlier in the day. A different partition would definitely enhance the experience. Ask for a room on the right side of the trees/bushes if you don’t like being in the shade. Also be aware that none of the pools were heated and in October they were absolutely freezing. Plus side if you did dare venture in there was hardly anyone using them. The beds around the pools were style over substance. Too low down for anyone with back problems and some were very uncomfortable. The best beds were around the main pool near reception but were sadly situated on damp grass and were shaded. Mozzies were rife. We had a B&B package. Breakfast was varied and good quality as were the drinks. You could take away drinks from breakfast up until 8.30am if you wanted or needed to. The hotel had its own app for ordering food and drinks to loungers. This was good, as was the music by the pool, giving the complex a lovely vibe. Had lunch once near the end of our stay and wish we had done so earlier as it was very good. Had read about a leaving gift which didn’t transpire. Probably ran out because it was coming to the end of the season. All in all a good stay and experience hence the 4/5 score. With a few small tweaks this place would get 5/5 easily.

We stayed at this wonderful boutique hotel mid October 2024 for 5 days, we are suffering a little bit from all inclusive exhaustion, now in our 40s/50s so we were looking for something different, a 5 star mostly adults escape within walking distance of the restaurants and bars in Tsivili. And we hit the jackpot, this hotel is a serine, chilled modern haven just off the main road, with a calmness around the place Ive never experienced before. Stunning décor inside and out, bed bag style beds around the pool from which you can order your drinks via a QR code waiter service and never have to move. Given the time of year, we never struggled for beds and its nice to see they have a very strict rule about saving beds with towels – they DO get removed. On check in the reception staff couldn’t do enough, welcome drink, concierge assistance with our suitcase up to the room and loads of useful information. I have to say the standard of customer service at this hotel is exceptional, we booked a olive farm and boat trip excursion to the shipwreck cove through the hotel was reasonable price and the piece of mind that its backed by the hotel should any mishaps occur. We booked a late check out of the room days in advance of our departure which is not usually available in my experience until the actual last day, but here they remove the stress of that completely. We took the advice of reception to visit 2 beach bars – Phoenix and Venus, both just a 10 minute stroll away – and they even liaised with our transfer service on departure so we had the room for the maximum time, little things like these go such a long way in making your holiday memorable. We had a complimentary room upgrade to a jacuzzi room, again modern boutique style décor and only a 2 minute walk from the main pool. Well sound proofed room, WiFi reception very good and throughout our stay even though only on B&B basis, we had our mini bar replenished each day with beers, wine, nuts, pringles, chocolates and sometimes fruit, which made it much easier to disappear to the beach without having the need to buy drinks or lunch. We ate breakfast every morning, choice of seating inside or in the beautiful outdoor courtyard, amazing choices of food for all tastes: smoked salmon, avocado wraps which we took to the beach with us, never a queue at the omelette station, all the trays quickly replenished when running low, true 5 star buffet experience. We ate at 6 different restaurants, we always do the Trip Advisor review search to pick the best and we had 6 of the best meals we have ever had in Greece so would recommend all 6 to anyone visiting: Elia, Ideal, Palatium, Aris, Aliotiko and Micri Acropoli – we are seafood lovers and the freshly caught and cooked dishes in all these restaurants were mind blowing. Not to mention the warm Greek hospitality, so welcoming and we left each feeling like we’d not just had a wonderful evening but made friendships, that’s the honest truth. Tsivili is a resort we haven’t visited before, we’ve been several times to Kos, Rhodes, Crete at some really nice 5* hotels but we both agree our experience at the Contessina and the resort is up there at the very top of the list. Im always reluctant to recommend a hotel as everyones opinions and values and interests vary but I would not hesitate for one second in recommending the Contessina Hotel, we had the most wonderful 5 days and we are already looking at dates for a return visit. Thank you to all the staff for your warmth, for exceeding our expectations and delivering the perfect 5 day getaway.

We can’t disagree with the positive comments about the Contessina. Staff are very friendly and helpful, all areas are clean and well maintained. The décor is contemporary but couldn’t call it luxurious. We would give it five stars but for a few issues. It is worth noting that we visited the first week in October, when the resort is beginning to close down. First impressions of our room were good, until we went out to the balcony, it had no view at all just a stone staircase, where other guests could see directly into the room. When we raised it with reception, they were very understanding and said they would see if we could be moved. They couldn’t move us on the first night, but did get us to the next room which had a decent view and was a bit larger. If booking, or checking in, make sure you don’t get room 110 or 112. The second thing we noticed was that the twin contemporary wash basins looked great, but they were located in the entrance hall, not the bathroom. The final negative is the self serve restaurant; on arrival late evening we went to the restaurant as too tired to explore elsewhere. At 9:30 p.m., it was deserted there was not much left and what was left was cold and flavourless, there were staff around who must have been aware of this but did nothing to try and make it better. We were charged 60 euros for the food, but on complaint they agreed to waive the food bill. The restaurant at breakfast was better, great choice although it didn’t change much. If looking for post dinner entertainment, better to go elsewhere as there is little atmosphere I. The hotel bar area. Otherwise, a very good stay.

We've had an exceptional service and needless to say this fabulous hotel is truly one of the best we've stayed in! You have everything you need in the room and the staff is cleaning it everyday. The bed was huge and comfortable, there was a kettle plus a coffee machine and you have a coffee pods and 1L water replenished every day! The breakfast was amazing with lots of choices including an omelette made on the spot with ingredients of your choice! The sweets and pastries were delicious. You also have lots of healthy choices. We were pleasantly surprised with an upgrade to a room with a private pool and the hotel also has 2 other beautiful main pools to choose from. You also have an app where you can order drinks at your sunbed or your room free of charge! We really enjoyed our stay! THANK YOU Contessina hotel and your amazing team!

You won,t find a better hotel, we picked the hotel because of ratings and they were not wrong it would have been 5 stars if our room was in a different position we were in part of the hotel that backs onto the strip so little noisy dont worry there are only 4 of these rooms in the hotel the rest seem great. Staff, service facilities all first class. Saw on here that the beach was not clean the answer to that is take your rubbish away with you as most of the mess was tourist trash. we went in late October there were still plenty of smiles from the locals, everyone happy to help. thank you Zante