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Conrad Tulum Riviera Maya

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 788 reviews

1 / 85

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Official Description

A SANCTUARY OF WONDER ON THE COAST OF RIVIERA MAYA Among the mangroves of the magical Riviera Maya, ancient roots and a future-focused commitment to sustainability blend in a mesmerizing dance. Seek serenity in our luxury spa and uncover your sense of wonder in our resort with five pools, 11… Show more

Amenities

  • Diving
  • Fitness
  • Billiards
  • Sauna
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Parasols
  • Kids’ club
  • Entertainment
  • Game room
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire

Room Prices & Availability

Rooms

1 / 11

Suite 1 Bedroom Governors Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 505
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Twin Tropical View Guestroom With 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 505
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 8

Twin Ocean View Guestroom With 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units) or Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 47
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Double Ocean View Guestroom With King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 47
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 9

Suite Ocean View Suite With King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Room size (sqm) : 505
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Double Partial Ocean View Guestroom With King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hairdryer
  • Room size (sqm) : 505
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Twin Partial Ocean View Guestroom W/ 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 505
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Double 1 King Mobility Accessible W/ Roll In Shower

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 47
  • Wheelchair-accessible
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 9

Suite 1 Bedroom Presidential Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 186
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Tropical View Suite With King Bed

Facilities

  • Living room : 1
  • Room size (sqm) : 505
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Family Suite-2 Bedrooms - 1King Bed - 2Dbls

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 6

Double Tropical View Guestroom With King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 505
  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Three Beds

Facilities

  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Two Bedrooms

Facilities

  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Bathroom : 1
  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
+ View all 16 room types- Less Room Types

Statistics & Profile

  • Total number of rooms : 349
  • Number of floors (main building) : 3
  • Double rooms : 122
  • Suites : 33

Conrad Tulum Riviera Maya is booked in hotel categories: Business hotels, Hotels with charm, Green Hotel, Hotels with spa and Family hotels.

Facilities

Most popular facilities

  • Diving
  • Fitness
  • Billiards
  • Sauna
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Parasols
  • Kids’ club
  • Entertainment
  • Game room
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire

Amenities and services

  • Wheelchair-accessible
  • Car park* 25 USD Per unit/night
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour to 12:00:00
  • Late Check-out*
  • Wi-fi
  • Car hire*
  • Transfer service*
  • Valet parking*
  • Room service*
  • Laundry service
  • Day-care centre*
  • Babysitting service*
  • Multilingual staff*
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector*
  • Hotel safe
  • Currency exchange facilities
  • Lift access*
  • Terrace
  • Concierge
  • Gym
  • Luggage room*
  • Dining area
  • Private beach area
  • Bikes available
  • Towels and bed linen*

Activities

  • Diving*
  • Fitness
  • Billiards*

Health and beauty

  • Sauna*
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Meeting room
  • Projector*
  • Printer*
  • Business centre*
  • Audio-visual equipment rental*

Restaurant service

  • Café*
  • Bar*
  • Restaurant : 11
  • Non-smoking area
  • Poolside snack bar*
  • Show cooking
  • Air conditioning in Restaurant
  • 24h dining café

Entertainment

  • Parasols
  • Kids’ club
  • Entertainment programme for children
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Wi-fi
  • TV
  • Safe
  • Balcony

Meals

  • Breakfast
  • À la carte dinner*
  • Breakfast and dinner*
  • Snacks*

Tripadvisor Reviews

Tripadvisor traveller rating

788 reviews

Traveller rating

Excellent
656
Very good
45
Average
28
Poor
17
Terrible
42

Rating summary

Sleep Quality4.7
Location4.6
Rooms4.7
Service4.6
Value4.2
Cleanliness4.8

Recent Tripadvisor reviews

RoadsterGirlie

Roswell, Georgia

Bar is set high for any other tropical resort

31 Mar 2025
I was here all expenses paid trip courtesy of my company for a job well done in 2024. There were 300 other guests in our group. We had the Flavors of Tulum meal plan and while the sushi restaurant was not included, I can safely say I did… Show more

joeypD8468GE

New York City, New York

Second time visiting. Exceptional food and staff. We'll be back.

31 Mar 2025
This was our second trip to Conrad Tulum (we had been here 2 years prior) and it didn't disappoint again. While the previous trip we took time to explore local culture and other amazing things in the surrounding area this time we just… Show more

O8958EMjasonh

 

Wonderful place for a family trip

31 Mar 2025
We stayed here for a week, our first time in Mexico. Gorgeous venue on the coast, easy to walk around and multiple swimming pools in case the main one is too crowded. The kids club was especially fun for my young kids, they got to make… Show more

Venture28130388507

 

Family activities are so great!!

31 Mar 2025
We love Tulum Conrad. There were so many activities. Especially, Angie, Rocio, and Shamara are amazing! We really enjoyed the family activities because of them—they made our experience truly unforgettable. We’re so grateful for their… Show more

U8580JBowens

 

Making crafts!

31 Mar 2025
Angie and Rocio were Super nice and helpful!! My project was so nice and fun and nice fun and nice and fun! i had such a good time they were so nice and helpful to us when making the age old crafts! i had a wonderful time with them and… Show more

Tripadvisor Overview

Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions. Tulum… Show more

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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return