Conrad Maldives Rangali Island

This was an absolutely amazing family trip with two children (3 & 6yo). Never knew Conrad could be such luxury experience it was our first time and hope to return in the future. Pros/Tips - *For families I would recommend the newly renovated pool villas so easy to access the beach / facilities and amazing space *Service was wonderful we never heard no and they made everything possible to make our stay enjoyable *Kids club is one of the best we experienced. Mimi took great care of our children they always wanted to go and spend time there. they welcomed with a smile and allowed the kids to have wonderful memories *Quiet beach / pool is great we enjoyed our time there while kids are enjoying activities at kids club *Hisam (our host/butler) was amazing! he was available anytime and tailored our stay with special celebrations of birthdays and gestures *All the staff was happy & helpful at all times we didnt encounter anyone that didnt exceed expectations *August is known to be low season but we had just 1 bad weather day in whole week so I would absolutely recommend it *0-6 yo kids eat for free which was a huge savings as food is very expensive *Spa is wonderful *Ithaa restaurant is one of a kind you can do the champagne hour and kids under 6 will be free *There is complimentary photo session with 2 photos which was great *You can fly drone with security permission in certain areas *BEST breakfast buffet ever. The options were unlimited and I wish it was ending later than 10.30am *Vilu restaurant is great for breakfast or dinner or happy hour. We loved it the most! Cons/Things to be aware prior to visit - *You need to book restaurants in advance we ended up eating at Rangali bar for 2 nights bc everything was booked *Food/drinks /activities definitely expensive as we expected but the ++ is interesting where they add +16% & +10% for taxes and service. 30 min Jetski was around $300 and burger & drink would be ~$70 so halfboard or full board might make sense if you want to take advantage. I would pack some snacks as there isnt much in hotel other than super expensive minibar *Seaplane transfer limits your last day as last plane is around 4pm even though our flight was 11pm we had to leave the resort early to make our flight home. So keep in mind if you have late flights. * If you can book with points its so worth it! This was one of the best vacations we have done! Highly recommend to couples or families to celebrate special occasions.

We spent a wonderful 4 days on the island, honeymoon plus Mr.'s birthday. Fasy arranged a honeymoon dinner and birthday cake for us, which gave us many surprises. FASY was a very good concierge staff who patiently explained everything we needed to pay attention to, including room and travel on the island. There was a small incident, our beach shoes accidentally lost on the road, fasy and his colleagues took the trouble to help us find it, thank you very much. We will recommend friends over!

Short to say- one of the best hotels i have ever been. 4 times so far. Nice rooms, top service, nice staff and very good food. Amazing site with your love. Looking forward to go again. Well the prices aregetting higher every time i have been there. Flights are expensive to in our days..

Resort Size and Facilities: 5/5 - excellent, one is spoiled for choice. What a setting, what a Resort! Wow! This is a large Resort with many offerings, spread over 2 islands connected by a long bridge. The flora and fauna are just amazing. Aquatic life is teeming. Overall Cleanliness 4/5 - good but not great such as in some of the restaurant washrooms. Our accommodation was kept in very good condition and serviced in a timely manner daily. The room we were in was modern, clean and neat. Everything was working. It's understandable the TV signal may fade during a rainstorm. The Internet was pretty good. Overall Service 3/5 - inconsistent, sometimes good, sometimes poor, rarely excellent. It really depends whom you meet and interact with. At this price point, one would expect more personalization and being addressed by name with a smile. Instead, it's always about the room number - what room are you in? Paying a four-digit US$ amount per night, one would expect to be addressed by name, everywhere, anytime, and nothing else. This is clearly not the case. Conrad stands for Luxury, not being a number as a guest. This is a big turn off and the single most important reason we will consider staying at another "true luxury" resort on our next visit in the Maldives. Service at the main hotel pool - non-existent. A self service counter for towels. No water or cold towels provided. There's no staff in this area at all. Did someone say this is a Luxury Resort? The Buggy Service is sometimes very quick and sometimes it takes forever. Hard to tell. It would be tremendously helpful if the Hotel Operator can provide an estimated time of arrival. Value for Money 3/5 - prices by the 3rd party providers are exorbitant, i.e. watersports, diving, etc... we decided not to pursue most of these so as to avoid having to re-mortgage our house lol. The staff were very friendly though. The Minibar is ridiculously overpriced. Drinking water is charged every time in restaurants :-( Really?! Everything adds up and adding another 26% for everything in taxes and service charge, it does make you think. Food & Beverage 3/5 - there many choices available for dining, the food quality is very good overall, however F&B service can be lacklustre in some areas. It seems many employees in the restaurants lack enthusiasm and a simple smile, for example in the Sunset Grill and the Underwater Restaurant, and at breakfast. Their approach can be very casual, there's a lack of anticipation and no attention to detail. There are wines available at the restaurants and a wine list is presented when asked, however there is no sommelier or a wine recommendation. It is disappointing that one is forced to endure a 7-course overpriced menu for dinner when wanting to experience ithaa. Breakfast at the Italian Restaurant - service is dismal, no smiles, the waiters seem rushed, no personalization, a lack of warmth. The Chinese guests on the table next to us struggled with an English-only menu and English-only speaking staff. They seemed disappointed. The hostess at the main breakfast restaurant lacks enthusiasm. A smile in the morning would be great to have. On the flipside, Terence, the Manager at the Bar makes up for a lot of the shortfalls experienced everywhere else. Hands on, meeting and greeting guests, what a nice person! He stands out for all the right reasons. Upkeep & Maintenance 4/5 - some hotel areas are starting to show their age, for example the toilets at the Italian Restaurant. Not looking at their best and clearly need to be checked more often for cleanliness. Wobbly toilet seats, loose handles. There was a part of the island near the House reef that was apparently washed away near the Spa. The lifeguards at the House Reef were super helpful and kind. What this Resort needs are small touches of Luxury. A simple smile. Some anticipation. Some excitement by the staff. Providing basic services such as a cold towel by the pool or a glass of water when sitting down for a dinner. And a lot more personalization to justify spending close to 20k for a one week trip. Surely, Conrad can do much better.

What an incredible place. We are currently staying at the Conrad and have extended our stay another 2 days as it is so good 12 days on this picture perfect island, where nothing is ever too much to ask, Even our two boys (both 10 and under) have loved the kids club and the staff have been great with the daily activities. We have stayed at some of the world’s best hotels and this doesn’t even compare. The service, atmosphere, facilities, opportunities, are all brilliant. We won’t be going anywhere else after this. And don’t want to leave in 6 days time. Well done Conrad - just amazing.