Just finished a great stay here, we are a family of 3 and stayed in the 2 double beds suite for 6 nights. We are not fancy people, and this hotel is a great option for people on a budget who want to visit Atlantis, as well as people who want a quieter place to stay away from the hustle and bustle of the big hotels. The lobby/pool/common areas/grounds are well kept, the flowers and plants are pretty, everything was clean, the staff were all so nice and helpful and clearly work hard! If you need a taxi just go to the front desk and they will call one and they’ll be there within minutes. They will also store your luggage on your last day if you have time to kill. We filled up ice daily for our cooler from the ice machines. Yes the rugs in the hallways are older, but unless you plan on rolling around on the ground in the hallway, who cares?! Our room was clean, updated, there was no bad smell, the AC worked great, it had just enough space for the 3 of us. The beds/pillows were comfy, the water pressure was good enough, we always had hot water, the water did not smell or make my hair feel weird. It was nice to have the couch area to sit in. I wish there was a patio with a little space to sit outside and dry our bathing suits (there are a few rooms with outside space on the ground level) but we managed (there is a clothes line in the shower). We were on the 3rd floor overlooking the front entrance and it was a great spot near the front stairs, we did not mind the walk to exit to Atlantis. The hotel was quiet during the week, a little busier near the weekend. You get 2 water bottles daily, and we tipped daily and received a few more and also supplemented that with a case of 24 water bottles from the Village Grocery and never ran out of water. The fridge worked excellent and kept things very cold, even slightly frozen, much better than most hotel fridges! There is a single serve Keurig type coffee maker (only used to make hot water for an instant soup cup). We took advantage of the breakfast and coffee every day, which was basic but good, and is a huge time saver having it right there and being able to eat early (they open at 7) and head out to an excursion/to the waterpark at 8:30 to beat the cruise crowds/get chairs/ride slides early. You can sit inside or outside, the birds did not bother us outside, bring a coverup for inside. The fruit is melons every day (tasty and fresh), so for more variety we picked up some bananas and apples at the Village Grocery. We had dinner at Crusoe’s and everything was good, it was my son’s favorite meal of the week, so convenient having this dinner option right on site. They play relaxing music outside in the morning, and some more lively tunes at night, we enjoyed it! The location of the hotel is fantastic, a quick walk to the plaza with the stores/groceries, a quick walk to the Marina, and not far to the main Atlantis area. It is easy to get the waterpark wrist bands daily, in the Royal lobby downstairs near the Barbie thing, maybe waited 10 minutes once. You present your orange comfort suites card and an ID (you can bring your driver license, or take a photo of your passport and show them). We had a great time at the waterpark, pools, and beaches (bring your snorkels!), there is so much to do and explore. We booked our stay direct on the Comfort Suites website using points. When you book with points, the extra fees are not included and you have to pay at check in, and it gives you a total on your booking receipt. However, this amount does NOT include the additional $7 per person/per day cleaning fee, so we actually had to pay an additional $84 on top of the amount shown on the booking receipt (kids 11 and under are free so we did not have to pay a 3rd). In the end, it was still a great value and worth it. I would not hesitate to stay here again!