Ski Holidays
2 People, 1 room
»

Room 1

Adults
(18+)
2
Children
(0-17)
0
Children's ages at time of return
Add room
DONE
Total nights
View Holidays

Cinnamon Citadel Kandy

Cultural Triangle, Sri Lanka
4 out of 5
Approx hotel star rating
Based on 4462 reviews

Official Description

Cinnamon Citadel is a city hotel situated just 5 kms from the lively city of Kandy. Close by, guests can explore the host of shops and entertainment venues and the hotel is located close to links to the public transport network ensuring ease of access to other areas of the city. The hotel is spectacularly set amidst historic monuments, enchanting forests, great rivers and breath-taking views of picturesque mountains and valleys. The beauty of its surroundings is reflected in every aspect of the hotel with stunning accents of a bygone era mixed with modern conveniences. Featuring a delightful blend of retro style and emblematic elements of the rich heritage of Sri Lanka the hotel exudes serenity and luxury at every turn. The hotel boasts a wealth of exemplary services and amenities to ensure that the individual needs of every guest are met to the last detail.

Amenities

  • Table tennis
  • Squash
  • Fitness
  • Billiards
  • Sauna
  • Hot tub
  • Massage
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Pub
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Transfer service

Room Prices & Availability

Rooms

Single Deluxe

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Triple Superior

Bedroom : Double bed 131-150 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Deluxe

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Single Superior

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Disability-friendly bathroom
  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More

Double Superior

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Disability-friendly bathroom
  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More

Triple Deluxe

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Twin Superior

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Superior Garden View

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior River View

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Single Superior

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Triple Superior

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1983
  • Year of most recent renovation : 2012
  • Total number of rooms : 119
  • Number of floors (main building) : 2

Cinnamon Citadel Kandy is booked in hotel categories: Business hotels, Hotels with charm, Green Hotel and Hotels with spa.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 14:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer service
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Babysitting service
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Supermarket
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Grill/BBQ
  • Bikes available

Activities

  • Table tennis
  • Squash
  • Fitness
  • Billiards

Health and beauty

  • Sauna
  • Hot tub
  • Massage
  • Spa centre

Business

  • Conference room
  • Meeting room

Restaurant service

  • Café
  • Bar
  • Restaurant : 2
  • Smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Pub
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Slippers
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Fridge
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Fan
  • Safe
  • Balcony
  • Terrace
  • Wheelchair-accessible
  • Wake-up service

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • Set menu lunch
  • Buffet dinner
  • Set menu dinner
  • Breakfast and lunch
  • Half Board
  • Full board
  • Picnic
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

4462 reviews

Traveller rating

Excellent
2212
Very good
1586
Average
448
Poor
124
Terrible
94

Rating summary

Sleep Quality4.4
Location4.3
Rooms4.3
Service4.3
Value4.2
Cleanliness4.4

Recent Tripadvisor reviews

vjcb

Nottingham, Nottinghamshire, England

Lovely hotel for exploring Kandy

30 Apr 2025
Lovely hotel for exploring Kandy, although it is a good 10-15 minutes out of Kandy. Lovely big open lobby area with bar overlooking the pool and the forest across the river, lovely to sit in the evenings. Nice pool and seating area. Rooms were clean and well equipped, our room however was very noisy - the door opened out onto the main staircase and all of the noise from the restaurant and bar travelled up the staircase so i would ask to move if given a room directly off the staircase. Breakfast buffet was OK, could be better

subodhap660

Rajagiriya, Western Province

Relax in kandy

30 Apr 2025
From the reception Omila FOM to Jayasinghe bell dest welcomed us very well and was very hospitable. Chef Anuradhas commitment to the job and customer handling was exceptional. Overall food was very good but needs some improvement on the taste of Sri Lankan cuisine. Rooms need to be upgraded where competition has lot more to offer for lesser price.

752varunj

New Delhi, National Capital Territory of Delhi

Beautiful place to stay in Kandy

30 Apr 2025
As one enters the reception area, a person is awed with the Grandness of lobby area, pool, river view, beautifully made sit outs, etc. The rooms are very tastefully furnished, with a balcony and river view. This place is surrounded by lush greenery, and beautiful landscape. Breakfast and dinner spreads are very good with lot of options for vegetarians. Dinushi at front desk was very prompt and responsive with a smile.

Farhan27

Colombo, Western Province

Cinnamon Citadel Best Resort In Kandy ❤️

30 Apr 2025
Amazing & Awesome Cinnamon Citadel Resort ❤️ Best 5 Star Cinnamon Resort In Kandy Beautiful Resort & Excellent Service Cinnamon Staff. Thank you ❤️ ...💖Will Be Back Soon.. Thank you

micheller324

Chiang Mai

Large hotel used by tour groups, felt impersonal

30 Apr 2025
Felt the service was very impersonal due to high number of tour buses and full hotel. Jayantha, in the restaurant, was the only person who made me feel like a person, not an inconvenience. He remembered that I liked ice water and was always happy. I was there for the New Year Festival, and it was lovely to see local Sri Lankan life.

Tripadvisor Overview

Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans.

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return