Casa De Maris Spa & Resort Hotel

We stayed at Casa De Maris for our Summer holiday in July. We were super excited to visit this hotel after seeing such fantastic reviews on facebook groups. Upon arriving to the hotel, staff were lovely and helpful. However, as our stay went on it was clear that staff had their favourites. They’d get a lot quicker service when stood at the bar and great drinks made for them, special drinks that weren’t on the menu, just fab presentation and just a friendlier demeanour. It became very clear that these facebook group admins that promote this hotel, are clearly treated very differently to normal people visiting, for example, pictures of the drinks on these facebook groups look excellent, we weren’t once given a drink like that, despite tipping when we got good service. There were a few times I saw cocktails that were blended, with cut up fruit in them, in lovely glasses with colourful straws etc. I’d ask for the same and i’d get it in a tumbler with no effort of presentation whatsoever, which I wouldn’t care about usually but it’s just the difference in treatment, I was also happy to tip for it. But, I don’t think you should have to tip to get what you paid for, the holiday wasn’t cheap and I understand that workers are probably underpaid, however it is their employer’s job to pay them, i will tip when i receive good service. Another example would be that at meal times, the waiters and waitresses would reserve tables and immediately go up to their favourites to chat with them and take their drinks order, whereas we would have to ask for a drink as somebody walked past. Also, sunbeds are impossible to get around the pool, we visited in July and it was clear that beds were being reserved during the night, I heard a few people say that the lifeguards/waiters reserve these when paid to, which is ironic because the hotel has posters everywhere about prohibiting sunbeds being reserved before a certain time. In general though, throughout our stay, the staff weren’t rude and were mainly pleasant, this is just something we noticed. The rooms are nice and spacious, good sized balcony. Bed wasn’t the comfiest though and we were told the room was cleaned daily, with the minibar restocked daily also. The minibar was only restocked once during our 5 night stay and only with two waters and a fizzy drink (didn’t restock everything we’d used). Food throughout the hotel wasn’t the best, we aren’t fussy and didn’t like majority of the food. If you’re a fussy eater, I certainly wouldn’t book this hotel. They also need to increase their selection for people with allergies and dietary requirements. Also, the hotel advertises that they use branded spirits, they certainly do not, at least not with everything. I love Disarrano and their Amaretto ‘Disarrano’ was certainly not Disarrano after being told at the bar that it was. We didn’t really stay for the entertainment on the night time, except for when England played in the euros, the hotel had a screen around the pool area showing it and we watched some of the entertainment before. This was probably our favourite part about the hotel as we love watching England play and the entertainment before was good, the dancers were great. Regarding the area, the area around the hotel is lovely, however expect to be harassed by the shop owners selling counterfeit designer items. I know this happens all over Marmaris, so it doesn’t reflect anything about the hotel but just beware. Finally, on our last day, we decided to pay for the late checkout as we had a late flight. I asked the man at reception how much it was, whilst opening my purse to see how much money I had. He clearly saw the money in my purse and he says “45 pounds”. I paid it and went back up to the room, my boyfriend was gobsmacked at the price and then after seeing the facebook group, we realised it was cheaper than this. So yeah this wasn’t a great end to the holiday and made us a bit more wary of trusting the staff. All in all, I’d say we didn’t have an awful stay but it wasn’t amazing and it could’ve been better. The main thing I’d say is that this certainly isn’t a 5 star hotel, so if that’s what you’re looking for i’d book elsewhere. For the money we paid, I don’t think it was good value.

Excellent hotel and the staff were lovely and so helpful and the Pattisserie was great and we had fresh cream cakes every afternoon. Beach area was superb too. Would recommend as we will be going back for sure. Food was amazing every day and so much choice and so fresh. Tried lots of different fish which was a really good experience of different types. Room was cleaned daily and got a bus to the bazarre In town which is a great shopping place.

Fantastic 7-day all inclusive vacation at this wonderful hotel. Perfectly located away from the hustle and bustle of Marmaris town. Everything about the hotel was really fabulous- the facilities, rooms, decor, cleanliness, food and above all the staff. I highly recommend.

We were here for pretty much the last week of the season. We came home on Saturday, I think they close on Monday. The hotel is lovely, however it is looking a little tired. The rooms are plenty big enough and the beds are comfy. Had to ask for extra pillows but they brought them within 5 minutes of asking. Wifi signal very good, you could even pick it up from the beach. Housekeeping was really good and the room was cleaned daily, however the mini bar was never replenished and we had to chase this through housekeeping even though it wasn't her job. A couple of niggles that we had were: The quality of the food deteriorated as the week went on. You could tell there was a lot that had been reheated from the day before. The food was barely warm, the dishes the food is in doesn't keep it hot. The drinks were watered down, and some of the drinks were the cheap local equivalent. The malibu was very syrupy. The waiters were very attentive to the big tippers and barely acknowledged us. We like to tip at the end for good service. You shouldn't have to tip to get the good service. The entertainment wasn't very good, bingo not entertainment for everyone especially at £10 a strip. The entertainment staff lured people to the clubs and charge £10 but it is actually free to get in the club, they also tried to get people to pay £150 for a bottle of vodka in the club. A la carte restaurants were closed. If you aren't' offering everything advertised because it's the last week people should be advised of this when they book. Despite the niggles we did enjoy our stay

That was our first visit at this hotel, after reading all positive reviews we decided to book it, and we were not disappointed. Food was amazing, every night was something different to choose from. Room was clean and bed comfortable. The biggest advantage of this hotel is friendly staff that makes me want to come back next year, they make you feel like home. I wanted to say thank you to Yaman who made my stay wonderful, he was always there when you need him, he would bring your favourite cocktails all day, smiling. I saw him working hard at the beach, being nice and friendly to all guests. Might need to come back next year to drink again the special cocktails.