Carlton Dubai Creek Hotel

I would like to thank Mostafa for the great and warm welcome. I will definitely come back. Very nice people and beautiful views from te bar in a relaxing atmosphere! Also the service was great and on point. We need more people like this that are so motivated!10/10

Carlton Dubai creek Check in - asked a question about the room, as there were no pictures when you select the type of room for your group size online, a lady beside the gentleman checking us in said “one large bed. Just go and see” in a very rude manner. Like she was fed up. These types of personalities do not belong in hospitality. The gentleman checking us in was very polite otherwise. Room - fruit flies buzzing everywhere. Had to kill a few because the kids were fed up. Every day, we noticed more and more flies. The sink had a very bad smell so I’m guessing there is a problem there. On arrival we found Two almost empty toilet rolls. Two towels for four people. It was very dirty. Bits of old food on tables and chairs in the apartment. There are no doors to the bedroom so we couldn’t close the bedroom door and sit in the living room when our children were asleep. The size of apartment was however was great, there are two shower rooms and a bathtub. Location - near the creek and a metro station, plenty of shops walking distance from here which is convenient. Be careful of the timing though because as a family we felt very uncomfortable going for a stroll in the evening, as there were many many men walking around and sitting around too. My guess is a lot of working men are living in this area so there are many of them. Towels - not enough in the first place and the ones we had were stained. So unhygienic, wondering if they get washed properly. Bed was very large but not enough for a family of four. They provided us with a baby cot but only two sheets and no mattress. So our toddler couldn’t sleep in there. Noise - cars driving, beeping, doors slamming, chairs being dragged, even conversations in the hall way. The room is not soundproofed and also feels like it has no walls or windows, that’s how noisy it is. We could also hear a very loud drilling in the day time which frightened my girls they cried. Luckily we spent the days out so we didn’t have to listen to this all day. Breakfast - although the apartment room was disappointing the breakfast was decent, plenty of fruit, hot and cold food options, omelette station and tea options. However only basic coffee, no coffee machine. Lots of large deliveries being made to the hotel and only one small door for coming in and out. Double automatic doors weren’t working the whole time. So we were often bumping in to people on the way in and out. Overall wouldn’t recommend and wouldn’t ever stay here again. I’ve stayed in many hotels, including 3, 4 and 5 star hotels and I this hotel is NOT a 4 star.

It was a great hospitality & very nice staff , mis Uttara & Rexx that was very helpful. Xoxoxoxoxoxoxo xxxxxxxxxxxxxxxxxxx'''xxxxxxxxxxxxxxxxxxxxx'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I had a wonderful stay at Carlton Dubai Creek Hotel The staff were warm and welcoming, specially i'm very grateful for the Services of Mrs Indah she was a wonderful person and very kind and friendly person. and the room was clean, comfortable, and well-decorated. and the food at the on-site restaurant was delicious. The hotel’s location is perfect, close to All my Business Partners. Overall, it was a fantastic experience, and I highly recommend Carlton Dubai Creek for a great stay. 5 Stars for me.

I stayed here from September to the end of November, and have stayed here previously as well. The studio apartments are spacious and comfortable, which I really enjoyed. The cleaning staff—Abdo, Ruben, and Chan are fantastic! They are friendly, professional, and always do a great job. Gabriel, one of the managers who is often at the reception, was especially wonderful and very helpful throughout my stay. The location is another highlight, with the metro station nearby, making it very convenient for commuting. There are a few things that could be improved. The studio rooms don’t have in-room washing machines, and the shared ones on other floors are often dirty. The room floors and kitchen sometimes felt greasy or not thoroughly cleaned. During my stay, the bathroom ceiling occasionally leaked due to the air conditioning, which caused one of the lights to stop working at times. Additionally, the windows are not soundproof, so construction noise was a constant issue. Despite these minor concerns, I really like the place overall—the vibe, the friendly staff, and the great service make it worth returning. I look forward to staying here again in the future!