We had no problem except when we went to the Reef. My husband prefers diet coke and the reef doesn't serve diet coke, only coke zero, so he bought some bottles at the market. He and a friend went to the Reef and ordered two drinks, but was told they couldn't have their diet cokes in their possession while sitting their. That upset them and they canceled their drink and left. Maybe you should adjust that rule? Some of the servers at the Reef could be more friendly. Other than that, it's a great secluded place. Very clean and beautiful views.