Bosphorus Sorgun

Hotel is Good and very nice and Kazim is good personelll. The beach is biutifull.drinkinggggg gooooodddd roooommmmmmmmsss eleganttttttt ambiansssss niceeeee evening parrttyyyyyy ggoooodddddddddddddd ii likeeeee thissssssses plaaaaceeeeee aoooo muchh Kazim is gooodd personellllllllllllll

The hotel was more than expected, the service, food and beach are excellent. The wait for cocktails is a bit long but worth the wait, because the barmans are professional and love their job. The sea is a bit of deep after few meters but for a swimmer not a problem. The entertainment was really good and they are trying their best to entertain the guests. The food is really tasty and plentiful, freshly made and for everyones taste. the cleaning is excellent even if you don't leave the cleaning light on they still clean the rooms and make a nicely prepared bed. Also not to forget they brought me wine and fruit plate for my Birthday even thou we didn't ask or anything. All in all more than expected.

Our seven-day vacation at this hotel quickly descended into a nightmare from which we couldn’t escape. Upon entering the room, we were greeted by the stench of a public restroom. The walls seemed paper-thin, letting in every noise—every whisper, every creak. Privacy? Nonexistent. Cleanliness? A laughable concept here. The room was grimy, an insult to anyone expecting basic hygiene. The food was another travesty. While there were plenty of options, the quality was abysmal. After just two days, I found myself doubled over in pain from food poisoning, an illness that landed me in the hospital, stripping away any hope of enjoying the vacation. When I sought justice through the hotel’s customer service, the woman I spoke to dismissed my suffering with a wave of her hand, casually remarking that “it happens to everyone.” To add insult to injury, money was stolen from our room—an act met with cold silence as the hotel manager refused to respond to our calls. I spent two agonizing days confined to the bed, my body too weak to move, while the vacation I had dreamed of unraveled before me. Then, just as I thought things couldn't possibly get worse, my boyfriend fell ill as well—another victim of this hotel’s wretched food. As if our suffering wasn’t enough, the hotel's doctor attempted to extort us, demanding euros for a consultation, despite the fact that we were fully insured. The rooms were "cleaned" in the most superficial manner possible, a mere flick of a duster, leaving filth in its wake. This hotel didn’t just ruin our vacation; it robbed us of peace, joy, and health. It was, without a doubt, the most harrowing experience of my life—a vacation turned horror story. Avoid this place at all costs.

One of the best futuristic looking hotels I have ever been to, the pool, restaurant, bars and other areas in use are wonderful and clean. The staff are really nice and not intrusive in any bad way. The beach is really close to the hotel and I personally prefer a short walk but I saw a melex driving back and forth with people. I really love the food and desserts that are served here and I also have to wholeheartedly recommend the ice cream which is so delicious.

We have never experieced such a bad hotel, please be aware of the following: Very bad food - we spent 4 days in our room because of high fevers my daughter had, my husband too and I had serious stomach and intestinal problems - also other guests have had ste same issues. Hygiene - zero points, although they cleaned our room every day, but probably only with a glance. Hygiene in the restaurant is very poor and the pools - I lost my words… Services - no one even notices you, if so, they do not understand English, they do not or do not want to understand tha basic words as”towel”, “napkin”, etc and in the end they give you a late check out only until 15:00 with a three-year-old child because of the full capacity, hahaha - we have been fired. Rooms-very small and there is an open bathroom so you hear and see everything… and the drain stinks incredibly in the room. Beach - it is not suitable for the kids, there are quite large stones that poke you ( almost no sand by the sea )and fish in the sea that bite you. Hotel is so full that there is no way to find a place to sit and eat at the reastaurant or enjoy the evening programme, there are long waiting lines everywhere, because apparently the hotel cannot handle it at capacity. You wait here all day for something, for a place to sit, for an elevator, for cutlery, which you won't get if you don't go and get it yourself. But the funniest thing is that when breakfast, lunch or dinner ends, the employees are so quick that they pack everything in a minute and turn the light off - in these situations they are very quick… Everything looks nice at first sight but unfortunately it is far away from the truth. We decided for this hotel because of the excellent reviews but I do not understand who has been writing them because if anybody is searching for the good hotel with the good services PLEASE AVOID this one!!!