Was dubious after reading reviews, in fact I even tried to change booking to a different hotel but after the hotel I requested was unavailable we thought we would risk our original booking. So happy I did not change, we had a fantastic stay!! All staff were very friendly & gave great service. The hotel was SPOTLESS! From the public areas to the bedrooms, you constantly saw cleaners & everywhere smelt nice & fresh also. We were allocated room 0352 & had a stunning pool & sea view from our balcony (economy rooms don’t have balconies so make sure you know what room you are booking when you book!). Rooms are a bit outdated decor wise but that in no way affected our stay. They were cleaned well every day & replenished with fresh towels. Room has a mini fridge & a TV worth a couple of English channels. Only 2 spare plug sockets so would take an extension lead! Public areas lovely & modern & again spotless. Pool bar open 10.30am-7.30pm, inside bar open from 7.30pm. Restaurant has generous sitting times for all 3 meals. Wide variety of drinks available at the bar with alcohol free lager on tap which my partner was happy about. Coffee & water machines dotted around where you can help yourself. Pool was lovely with plenty of space for sun loungers around the pool area & in the gardens. Breakfast & lunch were lovely, dinner my partner struggled a couple of times (doesn’t like fish) but he always found something to eat. Salads were lovely! Wide selection of desserts also. Restaurant has draft lager & alcohol free lager plus wine available for all inclusive guests. Plus there was self serve water, juice & coffee machines. Never any queuing for tables or food but that may be because it was October so a quieter time of year. No entertainment during our Mon-Fri stay but we saw it advertised for the Friday & Saturday evenings. Location was great, 10 minute walk to La Carihuela area / beach in 1 direction & 15 minute walk to Torremolinos town in the other direction. 24 hour petrol station a 2 minute walk if you need essentials. A great stay, we were very happy. I honestly can’t understand the negative reviews!