We were 2 days, disgusting smell in the hallway, some problems with the sewage system, on the second day in the evening lukewarm water in the shower, the next morning already icy. I went to the reception was informed that after all, malfunctions happen And what do I expect. I asked that since I paid for a standard of 4* should be met, and if not then maybe some compensation - the answer that they are repairing and will be and what I want and generally that I should go away. They did not even offer the proverbial beer as compensation. I said I was evaluating it and they didn't care, so I hereby do. Fatal customer service experience. The hotel's glory years are behind it, the food is average, omelets for breakfast somehow stinky, in general I do not recommend the experience.