Just come back from an 11 night stay at this hotel. Clean, friendly staff, great food, especially a shout out to Tessa (great asset to this hotel) Shem, Arnold, Jimmy and the two older ladies in the restaurant. Yes, we may of had to wait a bit longer for food a couple of times, but we were on holiday so didn't see as a problem (need to take in consideration they were not fully staffed) and were always looked after and communicated too. Great free shuttle service between sister hotels, with our all inclusive deal also including the hotel in town (not beach). Great value for money and overall great stay!